Best Candilejas Hotels

The hotel itself is well located, fairly standard airport hotel. Rooms came with all the standard aeminities, beds comfy, shower hot etc. Breakfast in the morning was great, with a nice view over the pool area. You wouldn't know you're right next to the airport thanks to all the greenery that surrounds the hotel. Unfortunately the hotel was let down by a shambolic check-in process which meant that no-one picked us up from the airport (you cannot walk) and no-one answered our calls. Once we made our own way to the hotel, we waited almost an hour to be checked in, and then were given the wrong type of room which I had to argue about with the front desk until they eventually relented.

It’s ok if you are not in the hurry. Don’t stay there if you think you can hop in and out of the airport since it’s so close. They are not in no hurry like you are.

This hotel is a great option for early flights out of MDE. We flew in from Cartagena, had a bit of difficulty calling for the hotel shuttle due to our lack of Spanish and their lack of English but we figured it out. Once at the hotel we were quickly checked in and our shuttle was set up for the next morning at 4am. The room was clean and comfortable, we slept very well. We had dinner at the restaurant next door, it was great! The hotel offers complimentary breakfast but we left too early to try it. Overall this is a great choice and you get a lot for the room rate. We would gladly stay here next time we leave early from Medellin.

El personal es ineficiente, perdimos la llave del cuarto y nos la cobraron muy cara, no nos limpiaron la habitación , en la recepción no saben resolver pequeños problemas, el administrador fue muy gentil pero ineficiente, repiten discursos sin hacer nada. El personal del restaurante no sabe que es atender , había que pedirles de limpiar la mesa, recordarles varias veces el pedido …. muy dormidos y poco entrenados para trabajar en un restaurante El personal de aseo sabiendo que en nuestro baño estaban rotos los dispensadores de jabón no se preocuparon en cambiarlos Las habitaciones no tiene aire condicionado y hay que abrir la puerta ventana para airear la habitación y de paso se entran todos los mosquitos, hay necesidad de poner mosquiteros La estructura está bien pero el personal ineficiente

The facility was very nice and extremely well kept. The staff was attentive and helpful as needed. The room was a little small but not cramped. The included breakfast was always good. They say they have a restaurant, but if you want extra meals, you must negotiate a price, and you pretty much get what they are cooking for the meal, and not have a menu with pricing. The food was very good and the staff was attentive. The security for the facility was very good, as the entrance gate was always locked. The website photos are accurate. Luiz was my contact and he was great. We became friends. They even grow their own fruits and vegetables on the ranch. My only criticism was my computer told me their security for their WiFi was out of date, and needs to be upgraded to the current version. At times the connection was a bit spotty in the room, but overall good. Overall my stay was very nice. The access to the airport was excellent and the staff was very accommodating to arrange transportation to the airport at a reasonable price. Beware the taxi sharks you encounter at the airport upon your arrival.