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Arrived at about 1pm and receptionist unsmilingly said “check in is 2 pm”. Not a word more about our leaving our luggage in the hotel until I blurted out and asked if she’s expecting us to lug our luggage around! Mind you, there were no other guests around or checking in then. Returned after 2 pm and had to wait some minutes before we were checked in when she then said our room is on the 4th floor and the elevator is out of order. I was not prepared to haul my luggage up 4 floors (I’m a senior in my seventies) and then having to spend the next 2 days struggling up N down a few times a day, certainly not on a vacation! So I asked the gentleman helping me with my bag if they could at least check me in to a first floor room, and of course one was readily available. Surely the receptionist could have used her common sense n checked me in on the first floor. By the way, the elevator had not been working for some days and was awaiting for parts to arrive! Breakfast at their once award winning restaurant left much to be desired. The slow loud coffee machine should have long been discarded and coffee was just awful! No fresh cut fruits nor bread rolls, terrible scrambled eggs, amongst others, one of the least preferred breakfast experienced in the last couple of weeks travelling around and from a once award winning restaurant. The saving grace will be their room and bathroom, especially their shower stall and shower, one of best Ive had on this travel. Perhaps management should emphasise to their front staff to be more welcoming of their guests, a smile or two and a thank you on checking out, goes a long way…..

Modern, clean, stylish hotel with free parking. The receptionist, a really friendly and competent young blonde girl, told us where to park in Olomouc in a private car park a little cheaper than the city hall parking meters. She also recommended a great restaurant near the clock for dinner.

Olomouc is a much smaller town than Prague but still quite big. The hotel is about a 10 minute walk to the train station and to the town center or it's only a metro or two station away. The room is really big at a much reasonable price than what you would expect to pay for a similar room in Prague. The hotel might look old from the outside but the inside is quite modern. The room even has a small kitchen area if you want to cook something simple. The lights in the room could be brighter though (but it's adequate - I'm just used to bright lights). On the plus side, my room have two big windows (it's a corner room) so I get a lot of natural light which I really liked. Olomouc doesn't have much in terms of sights compared to Prague but it does make a good break from the crowds of tourists in Prague.

Not sure I will come back to this hotel exactly when back to Olomouc. Mainly due to the comfort (everything was basic) however, the rooms were clean. Lovely and very friendly Ukrainian girl at the reception. The breakfast was actually good. Wifi was working well

Very good, big hotel in Europe. Clean, modern and convenient, the hotel is a big supermarket, not far from the central square. Warm service. There is free parking.

Needed two rooms or one big one for a weekend the family (son 15 and daughter 10) in Olomouc. The city was already pretty booked, so stayed here. Staff was very friendly and helpful, great cafe right next door. Room was big with enough space and beds for all of us at a great price. 10 minute walk from the main station, but also ample parking (we travelled by train). 15-20 minute walk into the old town, or take a tram from teh train station. Great value for money and great for the family, thanks!

It is an apartment that is cleanly maintained in clean and clean facilities. It is spacious and well equipped, water comes out well, parking lots are spacious and access security is thorough, but the person who stays is easy to access. Highly recommended for anyone traveling around Olomotsuna!