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We dont have anything negative to say about the hotel. Everything was working very well. The hotel is relatively new and well maintained. Service in the reception is good and all of the facilities are working as they should. Absolutely no issues on that part and considering the price, then it is an absolute bargain. We also visited the restaurant at the hotel and that was on the other hand a disaster. It was quite booked on the day we visited, because of some corporate event. This resulted in the waitress being a bit stressed, but it was still handled very badly. We waited half an hour to get the menu. After that we was informed that some of the courses couldnt be served, because they were out of different things, but we got an option to order one burger, which was not served on the homemade bread that normally was served, but on some cheap bun from the supermarket. Considering Covid-19 we also observed that menu's were just delivered from one occapied table to another - without any cleaning - and after we had observed that one guest had been licking their fingers between every side swap in the menu. Disgusting and in the current covid situation absolutely not acceptable. In total. 5 star for the hotel. 1 star for the restaurant. Would happily go back to visit hotel, but the restaurant visit was not acceptable.

We enjoyed our stay at this hotel, which is conveniently located close to Wilhelmshöhe station (the main arrival point for long-distance trains). Note that the hotel is much nearer to the secondary exit from the station platforms accessed by using the lift than by going up the ramp to exit via the main station building. We thought the hotel and breakfast satisfactory, and the staff were pleasant and helpful. As busy times we had to wait some time for the lift (elevator), but this was probably because one of the two lifts was being replaced.

The location is very good, beside the train station, very close to the shopping mall City Point, and very close to the Municipal Plaza. It is very convenient to stay in the hotel. It is not recommended to buy breakfast at the hotel. Chinese people may not be comfortable with it, except that it is salty or salty. The accommodation environment is okay, don't have high expectations in a small city like Kassel, this one is pretty good. There is a Shandong restaurant 300m away from the hotel, which can be found on the public comment, and the taste is not bad. It is a good choice for missing Chinese food!

It is positive that I have been sleeping quite well although I received the room rather than unpleasant. In addition, the staff is very friendly. I received a strong plastic smell in the room that probably came from the closed plastic hangs. It was fortunately warm enough and not too warm to leave the window open. The bathroom was very generous, but it had to be at the roofs. In the hall on the wall that is bordered with the shower, the tape is well and partially dissolved. The reviews of the colleagues were mixed, if necessary there are also more pleasant rooms here. It wasn't my and I won't come again.

The reception was very friendly. Since I had come something before the usual check in time, I was accompanied to the room. My room (No. 309) is behind, i.e. outside the street. Rooms and bathrooms are very spacious for a hotel of this class. All is there, refrigerator, water cooker (without tea or coffee) and a refrigerator. The bed is comfortable and not through. A small balcony has the room also. Other advantages: the local transport is directly in front of the door, so you can get well into the city center. All in all very recommended.

We stayed two nights with our two kids in the tower suite with a great 360 degrees view over Kassel, we could even see the Hercules from our room. The kids immediately felt at home in this spacious room. The location of the hotel is very central and there is a parking garage under the hotel. The staff was very friendly and helpful. We really appreciated the free public transport tickets that we used to discover Kassel. Breakfast was very good with a lot of choice and fresh food. I would recommend this hotel if you are travelling to Kassel with your family.

I stayed in one of the suites on June 5th through 7th. Sadly the room was not ready by the time of arrival, not at 3pm and only around 4 pm did I gain access. After a long day on the road that is not what one was hoping for and the silly excuses or the complementary drink did not help one bit. The hotel is a wonderfully restored old Burg with interesting art and furniture which makes for an eclectic, but winning mix. There is an impressive looking old style restaurant, an attraktive center bar with neat sitting and an open fire place and a spacious outdoor terrace. Some parking is in front of the door. The suite was carefully restored leaving many of the beautiful original elements with touches of the new. However when entering there was sweltering heat and a strong smell of sewage permeating through all the rooms. The first flaw, no air conditioning. If the heat is unbearable on a June day what about the middle of the summer? That puzzled me. The smell originated probably from the free standing bathtub trap which, rarely used, most likely did not seal properly. The sink in the bathroom although stylish was impractical as there literally was no space to put anything needed down. One had to spread out the toiletries all over the bathroom. Very inconvenient. Other than that shower and furnishings were of good quality and gave the suite a nice appearance. The bedroom was in style and bed and mattress were conducive to a good night sleep (thankfully the heat dissipated with an open window but in exchange allowed for street noise). The complementary breakfast was generous and offered many choices. The staff in general proved competent and pleasant. Over all this could have been a wonderful experience if the a/c, smell and room readyness would be improved

I stayed for three nights. Rooms are cleaned only every 2 days, each additional cleaning costs 5€. Unfortunately the rooms are quite dirty (see photos). I reported the dirty shower to the front desk on day 1, but it still was dirty after ”cleaning” on day 3. The floor was also still dirty. You only get one little bottle of shower gel, no refills. The rooms look a bit shabby with pictures slipped halfway from the mat in their picture frame, and the dirt of course. WiFi is free but a completely unsecured network and unsurprisingly too slow to really use anyway. Front desk staff is friendly but full of excuses: It's hard to find cleaning staff, guests just take the shampoo and shower gel bottles home, everything has gotten so expensive, etc. - that shouldn't be the problem of a guest who's still paying full price for a room. The hotel is very close to the train station, which I found convenient, but the area isn't the nicest. Breakfast is decent enough. Would not stay here again.

This hotel has a great location, serves delicious food, and has very nice service minded staff. We only stayed 1 night, and had a nice stay. We could sit outside, and were well served all the time. All in all, a very nice experience and we would recommend this hotel anytime.