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I was yesterday at Jufa Hotel in Königswinter with my girlfriend we was there at 15:30 and we had to wait for our room until 16 normaly but they said it’s not ready yet and we had to wait until 16:30 and the receptionist was so unfriendly. I booked the room with a balcony extra because we was both smokers and we wanted that,after we got the keys on went to the room and there was 3 single beds and without a balcony so i had to go back to the receptionist and tell her what i booked and she said oh yeah i know that but the room you booked is smelling bad and because of that i gave you the keys of the other room that is really bad for a hotel with 4 stars because she could tell me the problem before giving me the keys so i said can we have the keys of the room that i booked for and just check if it’s smelling that bad and she gave me i went there and it was really smelling bad,and i found out why is smelling like that it was because of the blankets one of them wasn’t changed so i took it in the balcony and i went to the receptionist to tell her why is the smelling she said oh okay i’ll give you another blanket in 2 minutes at your room so that blanket never came and i had to sleep with my clothes on because we had no blankets. Out of that a 4 stars hotel without a telephone inside the room to contact receptionist i don’t think i ever was on one,and of course without some water or something to welcome us paid 125 euro for one night i guess that’s too much to not respect the clients. I wouldn’t recommend this hotel to anyone.

On the Rhein . Pretty central, walking distance from the station, very nice staff, luggage storage on arrival and departure. Beautiful clean cared for hotel. Breakfast buffet offered everything , fresh honey, smoked fish, hot, cold dishes , fruit I could go on . The swimming pool was perfect and our stay coincided with the wine fest. Wonderful local wines. The train to the top of the drachenfels stupendous and views that are wonderful. All helped along by beautiful weather. We will be back and if this is a taste of maritim hotels we will be staying in others . Konigswinter a beautiful spot on the Rhein to stay

We stayed at Steigenberger Hotel for one night, and at the entrance it was exactly how you would expect a five star hotel. Friendly and helpful staff, that can help you where and when needed. Though when we got to the room itself we had a little unpleasant surprise. The room itself was nice, good view over the Rhine and the interior is nice. But when I dropped my phone and it fell under the bed, I went to pick it up and underneath the bed was a dirty tissue with a substance on it that looked to be semen. Also when I shined my flashlight under it to take a video of it, I found a pair of socks from the previous guests. This indicates the room was not really cleaned properly. There also was a lot of dust on the bedside tables, and a lot underneath the bed (which I myself don’t mind as it’s a hard place to vacuum). Not really up to the high five star standard, but the rest was really good. Nice views with a good bed and spacious room. The Biergarten is also beautiful, especially at sunset. I have to give it 4/5 because of the stuff we found in the room, for the rest it was a very pleasant stay.

The breakfast was great and the restaurant was beautiful and looked at the Rhine. Parking is free, but it is actually stopping the road outside the hotel. Some of them are 120-year-old buildings, but some rooms are newly decorated with a large smell. I changed the room once. There is no air conditioning. All of the air conditioners are free to use. Surrounding scenery

The staff were very welcoming and helpful. We speak English only and we felt extremely comfortable there. The rooms were very clean, quaint and had all the necessities for a great stay. The breakfast had much to offer from freshly baked breads, cereals, eggs, meat, cheese, fruit and veggies. Hot, fresh coffee and tea upon request. The hotel is also very close to a large park and the Rhine River. So, if you like to bike, jog, walk or just stroll it’s only a couple hundred meters away.

Das Hotel ist keine 4 Sterne würdig! Sehr bedauerlich. Ich werde das Hotel definitiv nicht weiterempfehlen. Leider war es mir Wochen vor Reiseantritt nicht möglich ohne 100%ige Stornokosten zu stornieren. Das kenne ich so von 4 Stern Hotels schon mal gar nicht. Kein Entgegenkommen, kein Service. Das war mir als Vielreisende doch wirklich ein Negativerlebnis der Sonderart und zeigt, wie erbittert das Hotel wohl wirklich um jeden Euro kämpft. Auch der persönliche Kontakt vorab war schon nicht einem 4 Stern Hotel würdig. Vorab Hotel Checkin: ist irrelevant, weil man am Abend eh vor Ort einchecken muss. Den Online Checkout habe ich dann gleich bleiben lassen. Empfang am Abend ohne Begrüßung in Zivilkleidung (Weißer Pulli), kein Willkommen oder schönen Abend. Erst auf Anreden und konkrete Fragen reagierte der Mann – unmöglich! Da müsste dringend nachgeschult werden! Und Hallo? Freizeitkleidung hinter dem Empfang? Geht gar nicht!!! Zimmer sauber, Kühlschrank leise. Das Zimmer war vergleichsweise klein, Bett nicht wirklich gemütlich, Klimaanlage ging nicht – Heizkörper funktionierten aber dafür mussten die Vorhänge vor dem Heizkörper weg, also kein Sichtschutz. Bad: Eingang vergleichsweise sehr eng, sehr sauber und ordentlich, Einstellungsgrad zwischen Heißwasser und Kalt gerade mal 1cm Spielraum. Personal: *Zimmerservice sehr freundlich, *Personal am Buffet auch sehr umsichtig, Rezeption am Tag der Anreise (Mann im weißen Pullover) völlig ungeeignet, *stärkere Dame in Dienstkleidung an Rezeption sehr unhöflich zu anderem Personal, spricht mit anderem Personal wie am Kasernenhof und das auch vor den Kunden. *Junge Rezeptionistin am Abreisetag sehr freundlich und professionell. Frühstück: in Kleinmengen höchstens nachgereicht, ab 9 Uhr wurde nicht mehr nachgeschlichtet, Obst wurde in den ganzen Tagen nicht nachgeschlichtet. Warme Milch fehlte vollkommen am Buffet. Positives: Das Zimmer war sehr sauber und das Hotel bei geschlossenen Fenstern auch sehr leise. Zug und Stadtbahnverbindung gut, wenn nicht immer die Verspätungen wären.

Small parking kelder great rooms and good breakfast. Furthermore, everything is fine, booked directly via booking. Com, scalded breakfast was now included. Nice restaurants in the surroundings. Difficult accessable via traffic smooth street