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A great hotel with a beautiful location in a small and comfortable Calafele. Very comfortable room with beautiful view. Very qualitative bed and bed linen. Breakfasts are just chic and satisfactory. There is a Swedish table and you can order omlet, eggs, pancakes and a mass of others. Staff is very friendly and responsive. There is a Russian-speaking Catalan staff. I definitely recommend this hotel!

We have chosen this hotel for its access to the beach, however we had a bad experience today that the front row on the beach is for 100 euros even if you are a hotel guest. Yesterday we settled in the front row area without any problems with family. However today early morning, we were told that if we wanted to use the sunbeds in the frontline, we had to pay 100 euros. For a public beach? The hotel is using the public beach and the local people can come and settle down anywhere they want on the beach, even in front of the hotel sunbed area. I think that A five star beach hotel must offer sunbeds and parasols without any charge to its guests. That’s the reason we stay here. Surprisingly, this application and the fee is not stated or written anywhere on the beach or in their website. I have never seen such a practice in any other Le meridien hotels or Marriotts. Last summer we have stayed in Le Meridien Beach Plaza in Monaco and there was nothing like that. It was totally a much better experience. In addition, the beach boy told us that they don’t make any reservations on the beach without the payment. However, we saw that they do. They make different arrangements for people. This morning our towels were taken by the beach boy and our sunbeds were changed, because they made reservations for another family. This was not unacceptable and understandable for us. We are very disappointed by the hotel’s beach. We wouldn’t choose it if we had known beforehand.

It’s the old cliche of you get what you pay for. We didn’t realise that full board didn’t even include tap water with our meals. We were charged $3.60 for a jug of tap water so opted to go all inclusive. We ended up paying for a day that we couldn’t use due to being picked up at 9:45am. Josina at reception went above and beyond to help guide us around the city. Whilst the hotel is prime location for the beach, this is a hotel for Spanish residents not tourists as Josina was the only person who spoke English at reception. On arrival we paid for a fridge which was not delivered so had to chase up more than once. Bedding was filthy on two of the beds. The House keeper asked us to wait until tomorrow for them to be changed. Thank god for google translator. Had to go to reception 4 times to ask for clean bedding. The soap dispenser in one of the bathrooms was empty and there was a visible build up of dust on top of both soap dispensers in the bathrooms. The male bar staff were rude and on more than one occasion served the Spanish guests who were stood behind me in the line. The food selection was ok if you can get over the partial cooked fried eggs and tough bread. The sea food collection was good. Most of the shops are shut during the day and the ***** outside the hotel gets very busy at night especially on the weekends. If you are all Inclusive be mindful that this does not include the bar on the beach so you will have to travel back and forth to get drinks and snacks. This hotel is perfect if you like the beach but as with the hotel if you don’t speak Spanish you may have to use google translate to communicate. If you’re on the first floor be prepared to hear the hoover in reception from 6am onwards. Also on the first floor your room is cleaned very early in the morning.

Hemos pasado unos días de vacaciones en familia. La comida estaba muy bueno todo pero faltaba variedad era o un plata de pescado o un plato de carne, luego estaba el buffet de ensaladas y con eso nos arreglamos, todos los días había pasta que los niños es lo único que han comido, favor es que poco pero todo estaba muy bueno. Las habitaciones por amplitud bien, lo malo que han habido días que a las 4 de la tarde aún estaban sin hacer y pues claro si quería ir a descansar un rato antes de ir a la playa te tenías que esperar o irte sin echar la siesta. Luego teníamos todo incluido y una de las tardes un camarero italiano (lo digo por identificarlo de algún modo) fue muy desagradable y dejó a los niños y a los mayores sin merecer, ya que cerró el bar de la piscina y nos dijo que no había nada ni nadie para ayudarle a dar las meriendas, cuando anteriormente sólo había un chico sirviendo y no necesitaba ayuda. En fin que los niños no merendaron. Que conste que lo comunicamos en recepción para que mandarán a alguien pero aún así el señor cerró el chiringuito. El personal todos muy amables y atentos menos este señor que fue desagradable desde el primer día, y no lo digo yo sólo lo decía todo el mundo. Pese a todo lo hemos pasado bien y sobre todo hemos descansado un montón ya que las habitaciones son muy silenciosas. Un saludo.

The hotel needs an urgent reform. Breakfast buffet with very low quality products. The hotel is very comfortable and comfortable. Good attention in reception. During breakfast, staff is not available. Room with very old furniture.

This was our third time staying at the hotel Gran Europe, and our third review. Previously stayed in 2014 and 2016. The hotel is under different ownership/management since then. We always loved this relatively small hotel which has a great location on the promenade and seafront. We had two rooms this time, as I joined my wife and children halfway through their three week stay and this gave us more room and comfort than squeezing into one room. Saying that they rooms are a good size with Two large double beds. Rooms are clean and refurbished with good size modern bathroom and a hallway that has plenty of storage. A Good feature is that the halway has both the door to the access corridor and a door to the bedroom, which means the bedroom is shielded from corridor noise at night when both doors are closed. Corridors also are carpeted so we heard no noise at all of the usual footsteps or suitcases being wheeled along at all times of day/night. This was a bonus for us as we are light sleepers. Overall the hotel though is a quiet and peaceful space. The restaurant and bar are excellent with good food and drink available. Plenty of choice and no issues with flies or hygiene. The staff in restaurant and bar are wonderful as are all hotel staff, including reception and cleaning staff. Looking back on our previous review from 2016 we can say our few negative experiences have all been eliminated and we have no faults this time. There were a few smokers around but far less than we saw in 2016. The hotel is dog friendly and it was no problem for us to see dogs being walked around, in corridors and reception but dogs were not present by the pool or allowed in the bar and restaurant. Our children are teens now so didn’t partake in mini disco or kids club, but can say we noticed these to be much improved since 2016. The beach is always fabulous, can’t fault it. Highly recommend this hotel, but not for party animals as it is quiet and peaceful and a lot of elder people stay here. One thing to note. Airport Taxi transfers are expensive here. £100euro or more each way. I discovered that the Uber app will give you public transport options for bus/train if you arrive at a suitable time. My flight landed at 6pm and I then used a bus and train from Barcelona airport and walked down to the hotel from the station, took about 2 hours and cost me less than 8 euro. Was at hotel for dinner. Wouldn’t hesitate to stay here again. Excellent.