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We stayed at the Hotel Universal as we wanted to visit the Alhambra Palace and Granada. The hotel is very centrally located. We were within walking distance to all of the places we wanted to visit. The reception is warm and engaging. We were given information about where to eat, where to walk for the best views of the city, what time to get to the Alhambra palace for. We had already purchased our tickets to the palace but the receptionist offered to print the email off for me so we had a paper ticket to take to the gate. That was going above and beyond- excellent customer service. The room itself was very large with a queen sized bed, wardrobes, writing desk, bedside tables, safe, trouser press, mini bar (it was empty but you could keep your own items in there if you wished) The ensuite bathroom was modern and pristine. The entire hotel was pristine. The 6th floor has a cafeteria where you can buy breakfast for a very reasonable rate. We had fresh coffee and the most amazing croissants. We paid so little for our room. I was very impressed and would have no problem in recommending the hotel to others.

Being a historic city, it is very difficult to reach the hotel by car, as it is in a pedestrian area. We asked for information about parking and the email came with very detailed instructions (that we had 15 minutes to leave the car parked on the street in front of the hotel, which would be time to unload our bags and check in). However, when we arrived, one of the employees shouted saying that we couldn't stay there for even 2 minutes, as we would be fined. In fact, the two reception employees are not suitable for working in hotels. They are rude, rude and unwelcoming. Luckily, the next morning there was a very kind gentleman at the reception. The hotel is small, the room is simple, the furniture is old, it needs updating, a little love. It's noisy, as many people pass by talking loudly during the night. There is no cafe or restaurant on site. There is no parking, but it is not worth it if you have an agreement. We chose Rex, which was further away (about 7 blocks), but seemed more normal to us, as we were told that the others had very complicated access, with a very small and low entrance, and that we had to go backwards in an elevator. It cost 18 euros per day. Having said that, and to be fair, the location was very good, there are restaurants, supermarket, bakeries, and bus stops very close by, therefore easy access to everything. And as it is in the center, very close to the Cathedral, it is very easy to get to know the city on foot. To go up to the Alhambra, we walked about 7 minutes to the point where the bus leaves that takes you directly there.

This is a very nice hotel, well placed to access all the must see spots in Granada, incl a 15min walk to the Alhambra. Very polite receptionists, lovely lobby area and the basement eating room is charming. Our room was a deluxe and worked out at around €200 b&b. Comfortable large bed, huge bath and good aircon We didn’t use the parking near the hotel - we decided to use Parking Violón and walk the 12/13min in rather then try and negotiate the narrow maze of one-ways and restricted zones! Only negative points to raise would be a slightly musty smell in our room, and the rather odd practice of three different pre-authorisations on my card (once when booking some months ago, once after the date for free cancellation passed and then again when we checked in) Each time the money was released back to me again, but I found it odd and unnecessary But overall we enjoyed our stay and would stay again

This small hotel is really a surprise in Spain! Although the room is small, but one person does not live in crowds, there are almost all. The supplies are neat and clean, and the hot water and air conditioning are very powerful. Of course, the most powerful thing is breakfast. Although I dare not say that it is the best in the whole process, but the price of less than 300 people can eat cold and hot, rich variety of breakfast, I think it is really unexpected! Hotels at the same price in the country can't do it. Compared with those Moroccan hotels that went later, it is more value for money! The location of the hotel is good, in a quiet neighborhood between the two main streets, no noisy, but convenient to go anywhere. Close to the train station, walk 10 to 15 minutes in the past, it was just to look at this point before placing an order. It is a bit far from the bus station, but there is a tram between the bus station, and it takes a ticket of 1 Euro to arrive, and it is very convenient to change the car. You can walk to the city attractions and walk to the main church for 10-15 minutes. There are two large supermarkets on the main street, making shopping very convenient. The only downside is that if a small refrigerator can be placed in the room to store food and drink, it would be perfect. However, I only stayed for one night to see the Brahma. A small hotel that is so cheap, I really hope that I can stay in the quiet little town of Granada for a few days. The price here is too cheap compared to Barcelona, Madrid, Sevilla and other places! I hope to have the opportunity to revisit and take a good look at this small town.

This hotel was really amazing! The room was so clean and beautiful, the bathroom was pretty and updated, the staff was friendly and helpful. The hotel is situated right near so many great tapas places and within walking distance to Plaza Nueva, where many walking tours leave from, as well as the taxicab stand. I would highly recommend this hotel if you're taking a trip to Granada.

The Inglaterra was a great deal and pretty good overall. We were too early to check in so left our bags and walked around town. I did notice a strong cleaning fluid smell in the lobby which wasn't pleasant, but this is something I notice more often in all sorts of places. It's nice that it's clean but overly clean isn't good either. In any case, we opted for a higher floor to get a view of the Alhambra which was nice. It's a bit of a pain carrying your bags up and down but not a big deal to tack on the stairs after the elevator otherwise. We did have a small issue with a couple random bugs on our beds but the people were nice about it and the cleaners turned our place upside down, ended up being no big deal. Internet was fine. We didn't have any breakfast but took advantage of the bakery and many eating places in the immediate area.

Las habitaciones muy limpias y el personal muy amable! Hay que tener en cuenta que es un hotel de 3*** y no se puede pedir más. Las camas cómodas y el pequeño frigo, viene muy bien. La ubicación muy buena pero al mismo tiempo, tranquila y sin mucho ruido. La única pega que le pondría, la falta de más enchufes en la habitación y poner otra mampara en la ducha xq se sale el agua.

Good location, in the Albuhan Palace Park, but after entering the room, I found that the cup has a missing corner and the sheets have small holes. If you are at the price of ㄧ NT$5,000 for one night, you should be able to provide better equipment.