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I've stayed here many times - last time in september 2022. The staff at the reception are so lovely, and always give me a warm welcome and are otherwise very helpful. Early check-in, late check-out, room allocation, cant fault it - its usually no problem (depending on capasity of course). Stayed 2 nights this time, shortly after going to my room i got a lovely surprise delivered to the room. It was very much appreciated! Breakfast is wonderful, with everything you could desire. Staff there and in the pool bar was nice and helpful (minus one time at the pool bar, waited and did not get served). Im coming back in July this year, and cant wait!

Hotel is located with easy access to different areas. Very cheap on the bus into Puerto Rico and Maspalomas. The bus stops are a 3 minute walk outside of the hotel entrance. The rooms are a good size with beautiful views of the sea and Anfi. There is no air-conditioning in the rooms however there is a large floor fan to keep cool. The bedrooms are comfortable and of a good size as is the kitchen. It has everything you need for a self catering holiday. Pool states its heated but we found it very cold. It started to feel ok once you'd been in it for a few minutes. It's a good size. There is a supermarket and a spar about a 3-4 minute walk up from the hotel which is a lot cheaper than the mini market and a much better variety. The reception staff are amazing and go above and beyond to try and resolve any issues you have. The maids are also very friendly and clean the rooms daily except Sundays. The solarium on the roof is very quiet as most people stay around the pool area. Perfect for relaxing and even a hot tub to relax in and take in all of the views. For only a 3* hotel we found it great. Ive had worse rooms/service in 4 and 5* star hotels. I would definitely recommend this hotel for a cheap and cheerful stay in Gran Canaria and would definitely return.

Nice hotel away from the crowdy beachhotels. You have a nice golf course. 9 different pools (the rooftop sunset pool is absolutely the best) Rooms - spacious with balcony towards front side. Could see the ocean, area around is a bit raw but it is a volcanic island after all. Spacious shower ,good wardrobe and fridge. However there are no hooks to hand clothes and towels. I had my own clothesline which I attached to the balcony to dry swimwear. Beds really good, pillows could be improved. Internet very good. Towels very good. Nice restaurants La Palmera on front side is very nice, cheaper then Sunset, at toproof. Went to the Italien Jevule, just a short ride from the hotel (you can use the hotel shuttle) Little disappointed about the food. Restaurant Sens - both breakfast and buffet in the evening (different thems every day) . Breakfast is very good but in the evening feels like quantity are more important than quality. One disappointment was the Aloe spa, which you often have to pay for €25.- . One pool and some saunas which are really bad. Recommend to have a rental car as its a bit far if you want to see you around. They have a shuttle service to the Lighthouse of Meloneras. One more thing - its not recommended for families with smaller children.

Where do I start with this hotel, myself and my husband booked 7 nights for our anniversary, we were not expecting too much but were still massively disappointed. The hotel has potential to be a really lovely place with amazing views. Unfortunately, our view from our room was a mountain wall with graffiti on. We arrived at reception and whilst waiting to be booked in a guest was there complaining they had mice in their room (AGAIN!!), as you can imagine this wasn't a great first impression. The food was poor quality with little choice, the grill area was far too small for the size of the hotel, the atmosphere was non existent, no music around the pool, and staff were miserable and rude; in fact, a guest decided to play their own music around the pool and was told off by the staff despite it being quiet. I had read previous reviews that hotel staff are rude and I thought well the guests must be rude to them first but trust me, this was not the case here. They are just rude and miserable. The entertainment staff were terrible and only interacted with the Spanish speaking guests. Getting around the hotel is incredibly difficult as there are so many steps so anyone with mobility issues should definitely avoid. Fortunately, this isn't our situation, however, we still struggled with the sheer volume of steps. We spoke to people who did have limited mobility and they had been put on 6th floor even though they had paid and requested to be on the ground floor. Our room was only cleaned once throughout our entire stay and we had to ask for fresh towels, the bathroom was not cleaned at all. We also had glass on the floor upon arrival, presumably from previous guests that had not been cleaned properly. The hotel apparently used to be two hotels that they have recently merged into one, which makes sense as it is very disjointed, it took us 20 minutes to find our room as its so big and poorly signed, with no help from staff. This hotel is supposed to be a 4 star however, I am utterly perplexed as to how this has been rated so highly. Definitely would not come back, very disappointed.

We went from cold snowy UK to sunny Marina suites and was absolutely wonderful.. The room is spacious and the cleanliness is outstanding, our maid was very friendly and made us cute patterns with our clothes on the beautiful queen size bed.. We paid for a select room above the sixth floor which for the view over the marina was worth it, we were in room 822.. The infinity pool is the best hotel pool I’ve been in, also plenty of sun beds to go around.. The pool bar was open everyday and all the staff were extremely friendly and polite especially Ivan he seemed to look after us most of the time.. The food and drinks were reasonably priced and fab food, we also went to the BBQ on a Monday evening again great value and fab food, but do need to book.. We found the hotel easy accessible, most others seem to be up hundreds of steps but marina suites is flat and 5 mins walk to some of the restaurants including a great Irish bar.. Overall a great holiday and hopefully we’ll be back.. Only 1 negative was we had to come home after 10 relaxing days in the sunshine, thanks Marina Suites you were great

We have been to Puerto Rico a few times, and this is by far the best hotel we have stayed in. Our room (207) was very spacious and clean. We booked through Jet2 holidays, and we were pleasantly surprised to find that we had a private taxi waiting to transfer us from the airport to the hotel. Apparently this is due to the location of the hotel, and that your standard coach struggles to turn around once they have dropped you off. The pool area is great, and the lifeguard is always cleaning the area. He takes pride in his work. Reception staff are also great, and the gentleman who works there in the afternoon, is always happy and smiling. Overall we had a great holiday, and wouldn’t hesitate to book this hotel again in the future. The weather was fantastic during our 5 nights stay.