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The apartment is large with a good terrace, the great problem is ke gives directly to the kitchen area of the splash hotel and morning trucks are already starting to download the food, etc and night the same with the waste etc that pull the cages workers,with cries,shots etc. along with the lights open all night lighting the whole apartment so rest is nowhere There is almost never anyone and when this is a girl extranish who doesn't know anything And at the hotel reception there is always a cola extremely expensive daily price for carrying a dog,the expensiveest I've never paid We have been 6 nights and I had to pay extra to change my towels at half the Stay could have been a better stay

On arrival, we were dropped off by our clueless tui rep, who was more interested in speaking on her mobile phone than helping others! Waited 30mins for room, when receiving our key they was an argument going on with a previous guest, if I'm honest this could of been sorted quicker then it was as they was children present including my own! Our room was basic, with no balcony, bath, or even a fridge, we were told a fridge is extra & if I'm honest, we didn't have a balcony, so a fridge would of been perfect as we didnt have this! Tv had no English channels apart from disney. Rooms were cleaned well, but most of the time, I did it myself as I have a little OCD when it comes to cleaning, I came to this hotel with my 7 year old son, who has an allergy to fish! This was explained to the staff as well as kitchen staff as I used my phone to google translate, I wouldn't of minded eating there if food wasn't cooked together, fish & meat was both cooked on the same grill as well as been placed on the same tray! This happened a few times so my son couldn't eat there at all, we had to pay extra & eat out as even though I mentioned this to staff nothing was done! On the last day, I spoke to the manager and told them about my sons fish allergy as I was told staff were going to pass the message on which was never done! The manager apologised & told me I would be given a refund through Tui & he would help all he could! Which was lies as Tui refused to give me a refund & said the manager should have given me this when we left! (The manager wasn't going to give me a refund it was lies) I spent an extra £250 eating out every night when this hotel could have sorted my sons dietary needs as most places do theses days! We had 2 days of rain and to be honest they was no entertainment or even music playing in the bar which made our holiday glumy, we were offered a few board games, the entertainment at night time was mainly for adults, I wouldn't recommend taking your children here as it's more of an adult environment! The hotel is basic, no fridge unless you pay extra, the hotel was clean, some staff go above & beyond for people, they was a young lad with glass and a lady called Sally I think who where absolutely amazing, they knew about my sons allergies & apologised, I do wish more help was given though like a refund the manager promised me! The pool area is small, we never went in to the pool as the beach was more fun, the hotel is very basic and I would recommend going somewhere different as the money we paid for this hotel wasn't worth it, some of the guests are so rude, pushing in, mucky looks & completely blanking people, I felt uncomfortable in this hotel as people seemed to judge me due to having tattooes, (my body, my rules) I wouldn't go here again as it was boring, and nothing much for children, we did meet a few couples who were lovely & even they told me they would never go again as it's changed, it felt like management just wanted my money & didn'

An excellent hotel with excellent service, I would recommend it to everyone. The room was spacious, clean and had an incredible view of the city and sea... absolutely comfortable and easily accessible, with markets nearby and several restaurants. I thank the staff for their excellent service.

The only drawback is the location and parking. Everything else very well. Very friendly staff and great food. It is a family hotel with many activities

Hotel in the middle of the tourist area and with a leisurely two minute stroll to the beach, is perfect for a first visit to Calella. The overall standard is perfectly fine and with a good buffet breakfast, it makes for an ideal place to call home for a week. The railway station is a brisk ten minute walk and whilst the area can be quite lively, the patio door onto the balcony did a good job of proving peace and quiet. All in, we had a good stay.

these apartments were lovely and clean. small balcony but big enough for a table and 2 chairs. these need to be requested and are chargeable at €10 per night. clean bedding and towels every couple of days. the reception staff were friendly and spoke very good English. nothing was any trouble for them. Central location ideal for the shops ,restaurants ,bowling and golf and a short walk to the beach. land train stops around the corner and you can get on and off wherever you wish. the bar staff where incredible in looking after us,bringing food and drinks to the pool side. the pool was clean and was well maintained. my only criticism was the bathroom. the shower curtain didn't reach the end of the rail and flooded the bathroom on first use. the shower periodically fell down when in use. a bin would have been useful, also larger towels, but that is my personal preference. always plenty of hot water. a lovely quiet stay would definitely return.