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The rooms are very dirty, lots of hair from the previous guest. The mattresses have yellow stains, there are also hairs from previous guests. No matching mattress protector. There is smoke in the hallway because people are smoking there. The bathroom is moldy, dirty, black hairs everywhere and the toilet seat is torn off. In the two rooms that were inhabited.

The setting is quite lovely: a hotel within an old medieval town castle. Could be charming, romantic and beautiful. And it is to a large extent. With not too many rooms spread out over the several buildings, a pool area and an onboard high quality restaurant everything could be set for a relaxing vacation visit. We had dinner in the excellent restaurant - see my separate review (search Le Château d'Argens Restaurant (EX Logis du Guetteur)). Some of the rooms were renovated recently to a modern standard. We, however, had a room in the ”not-yet-renovated” category. It was clearly outdated and worn down, but still with charm and there was nothing wrong with the function. Beds quite comfortable. And all amenities were there, as well as an effectively working AC. The size was also generous, almost like a mini suite with separate sofa area. The bathroom was a nostalgic trip to the 70-ies with avocado green basin, tub and toilet. And the then compulsory bidet... Didn't bother us, but I can imagine some younger guests may find it strange. Up to date it is not. The small pool area very nice with some possibilities to shaded spots. ”Cute” garden. Very calm and tranquil - we could really relax. Overall standard is spot on three stars, which also is the official classification. Breakfast was served on a individual basis; i.e. no breakfast buffet. You order your breakfast the day before and set a time. Good! Saves waste. Environmental friendly. And should also save/cut the cost for the guests, but no... The basic, very old school French continental breakfast (bread, jam, juice and a youghurt) is 15 EUR. If you want cheese, that's 5 EUR extra. If you want a slice of ham and salami, that's 5 EUR extra. If you want eggs (served after 9 o'clock), that's 7 EUR extra. Nowadays even French hotels have cheese, charceturies and eggs on their breakfast tables/buffets as a standard. So, if you want the same at Le Ch d'Argens you'll end up paying over 30 euros. Considering the rooms are a tad overpriced, this is not very nice or very good... Definitely a bit stingy. Staff kind and helpful. Be aware: check in is exactly at 3 pm - not a minute before. There's simply no one in the reception after lunch and prior to 3 pm. Parking easy and free on the rather spacious courtyard. Overall a nice experience (especially the restaurant), but improvements on the room standard could be welcome.

I stayed in this family hotel the owner is to your care for a 2-star nothing to say everything is perfectly a nice breakfast and willingly I would return there during my trips and competitive prices quiet and secure

We stayed a few days and nothing to reiterate. The hotel was very comfortable (It is necessary to respect the schedules but it is mentioned well so ...) The EQUIPE is very sympa and aux petites soins. L'appartement était spacieux. Pour le rapport qualité prix c'était parfait. Parking à disposition, beau piscine ...

There is nothing to say in all aspects of the hotel, mainly to complain about Ctrip's agent: 1. The app shows that two people are staying. The child's check-in policy is free to stay and bring a bed. When I arrived, I was told that I was not allowed, I could not cancel, and I had to upgrade. 2. It took me 78 euros to upgrade to a suite. The most annoying thing was that I paid 1880 on Trip.com and the hotel received 201 euros. It was definitely a day of giant pits. It is really difficult for people to be outside the country. Every day, I made lambs. I thought that Trip.com could be reliable and the result was still the same.