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I encountered unhelpful behavior from the night staff and a very unwelcoming receptionist during check-in at your hotel. Upon my late arrival, I faced unexpected issues with the guarantee payment, as I was unaware of this new policy. This was my second stay with you (and will be my last due to the poor service). I had to find an ATM late at night to withdraw cash for the €50 guarantee, as the receptionist only responded with, ”This is the policy, I can't help you,” in a rude manner.

I recently stayed at the Eklo Lyon hotel and I have to say, I was thoroughly impressed. The hotel is incredibly clean and well-maintained, with a modern and stylish decor that creates a comfortable and inviting atmosphere. But what really stood out to me was the friendly and accommodating staff. Everyone I interacted with was genuinely welcoming and eager to make my stay as enjoyable as possible. The location of the hotel is perfect for exploring Lyon, with the Tram conveniently located right in front of the hotel. This makes it incredibly easy to get to the city center and explore all that Lyon has to offer. Additionally, the hotel has a great vibe, with a relaxed and laid-back atmosphere that made me feel right at home. The breakfast at the hotel was also a highlight. There were plenty of options available, with something to suit every taste. From fresh pastries to eggs, everything was delicious and well-prepared. Overall, I highly recommend the Eklo Lyon hotel. The combination of its clean and comfortable rooms, convenient location, friendly staff, and delicious breakfast make it a fantastic choice for anyone visiting Lyon.

Ottima esperienza. Camera accessibile in sedia a rotelle con bagno ampio. Nei pressi dell' hotel ci sono diversi ristoranti, a base di pesce o carne convenzionati con l' hotel ed esibendo la chiave della camera applicano il 10% di sconto. Nelle vicinanze anche centro commerciale dove c'è un po' di tutto. L'albergo è lontano dal centro però ci siamo trovati benissimo con huber (30 euro circa in macchina a 6 posti). Distanza dal centro circa 15 minuti. Distanza dall'aeroporto circa 30 min. Alla reception sono tutti gentilissimi, soprattutto la sig.rina greca Meina. Davvero gentilissima e direi fantastica!! La colazione non è molto varia ma è tutto buono. Ci sono distributori di bevande all'interno dell'albergo. Le stanze sono prive di frigobar. Ottimo phon. Nel complesso sono molto soddisfatta

I was very comfortable and very comfortable. The parking was well illuminated at night, and it was clean. The room was large enough with an immense bed. The bathroom also surprised me by its size. I was comfortable there. The bed was quality, I sleeped very well. The cleaning of the room and the lingerie (bed and toilet) was innocent. The negative point is that it was warm in the room. You can't sleep the open window, because it's annoying with the clients passing on the curve. The only way to have a cost is to make air conditioning work, which brings noise that can disturb sleep.

Positively surprised by this cheap but comfortable hotel. Friendly staff, neat and tidy room that is not too small, good ventilation (which could cool the room down to a nice temperature). Not too far from metro stations with free parking. Would definitely stay here again

Contrairement à tous les autres commentaires, excellente expérience dans cet hôtel. J'avais réservé pour dormir deux nuits non loin de Lyon à pas trop cher.. Accessible en tram, avec un parking m'ayant permis de laisser mon véhicule et de me balader dans Lyon en transports en commun... Certes, c'est un F1, donc ne vous attendez pas à un petit déjeuner caviar au lit et à une vue imprenable pour Lyon.. En revanche, personnel super agréable et à l'écoute, dynamique et jeune. On sent la bonne ambiance dans l'équipe. Je n'hésiterai pas si je repasse par Lyon !

very good!!!! except for air conditioning in the rooms, and the nausea smell of the moquette, ( foot smell) the cliff is badly located ( no freshness ) the dirty swimming pool, breakfast at the top!!!

Sorry i only took a picture of this haha 😅 i like it here very much