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There is a pool, but there is no pool. The front desk service is not good, I feel that I am too lazy to take care of you, and seeing the child will force the extra bed to charge 35 fat one night, a bit arrogant. The room attendant was very nice and the waiter in the restaurant was very good.

The hotel has its own parking lot, no reservation is required, just register the license plate number when checking in. It is only a few minutes walk from the pier and Peter Rabbit World.

The scenery around the hotel is very beautiful, right by the lake. It takes three minutes to walk to Peter Rabbit World and 10 minutes to walk to the cruise ship terminal. It is highly recommended.

We have stayed at the cranleigh three times in the past 12 months and can honestly say each stay just gets better and better! Due to unfortunate circumstances we had to change our booking with less than 24 hours notice, luckily the receptionist was amazing and took into account our situation and managed to change our booking for the following day, we were incredibly grateful to her and it made our day just a little bit less stressful. We were more than ready for a break when we arrived but we felt relaxed as soon as we checked into the Passion Suite. Beautiful decor and furnishings, spa bath big enough for two and an outdoor terrace to make the most of the rare sunny day we had while enjoying the complimentary cocktails. In the evening we enjoyed cocktails at the fizzy tarte then headed to BAHA for our evening meal, both establishments are beautiful, have amazing staff and the food at BAHA was delicious! After an amazing sleep in the comfortable bed, we enjoyed our cooked breakfast delivered to our room. Such a treat to be able to enjoy breakfast in private and again it was incredible- great choice of cooked and continental options. We went home feeling pampered and relaxed after a much needed break- but we can't wait to book and visit again!

Thoroughly enjoyed our stay. Lovely cosy hotel, our room was very comfortable, shower was good as was the bath. Bed was very comfortable and we slept well both nights. It was very quiet. Breakfast was brought to your door in the morning at a time convenient for you and was really nice, choice of cereal, hot roll, yoghurt, juice, tea or coffee. There is a kettle with tea, coffee and milk in the room too. Wifi was good. Our host Jenny was super and very helpful with walks in the area. All in all I would definitely recommend staying here. Don't let the signs of building work outside put you off..it was not an issue at all.

I was afraid that the Lake District was too busy to book a hotel. I booked this hotel very early. The facts proved to be correct. There are too many people in the Lake District! We arrived at one o'clock in the afternoon, about twenty minutes walk from Windermere train station, which is a bit far away. This hotel is actually in Bowness, closer to the lake. You can't check in when you arrive, you need to wait until two o'clock in the afternoon. Our family had to wait to check in in the afternoon sun, and ate the sandwiches we brought with our suitcase as the table. Check in on time at two o'clock. The room is on the third floor, there is no elevator, the stairs are very narrow, and it is a bit difficult to carry luggage. It’s a pity that the room is good, although it is an old house, the facilities are relatively new and the bed is relatively large. It's less than ten minutes' walk from the lake, much closer than the train station. There are small supermarkets and restaurants near the hotel, which is more convenient. It must be noted that luggage storage is marked on the website. In fact, it is not allowed to deposit. It is six pounds at the visitor center, only until 5 pm.

1. The location of the hotel is very good. It takes only 10 minutes to walk to the cruise ship terminal. There are many restaurants nearby and the accommodation is very convenient. The room is large and there is a living room, unexpected, but the living room side is on the bedside, next to the street, sooner or later, some noisy, especially the UK speed is generally faster, pay attention to it. Breakfast is prepared in advance bread yogurt cereal milk, some in the refrigerator, some in the locker, do not have too much expectations. 2. If you come by car, you will need a parking card with the front desk, which costs £3 a day. There are unlimited parking. There are several places to park. It is actually very convenient. When you leave, you can go to the parking lot to drive first, and put the key and parking card at the front desk when you come back.

Fantastic apartment but we had a couple of problems, communication was extremely poor and we weren’t told about how the entry code would be sent or when it would be sent, after an hour chatting with the agent we booked with, we were put at ease and the code was sent to my phone the day we were due to arrive. It was evening and we wanted to have a shower after driving from Suffolk to the lakes, the shower was not working properly so no shower, the sink was so small the only place to wash was the cloak room which had the biggest sink, to be fair the shower was replaced the following afternoon, again things weren’t checked properly and because the water had been turned off to replace the shower, no one had bled the taps of air, the taps are waterfall style and with a blast of air I got covered in water. It’s a shame, more attention to make sure all the facilities are working properly wasn’t carried out, also better communication and this place would be fantastic.

The overall location of the room is good, very close to Lake Windermere, but the big slope at the door is a bit difficult to climb. We came here by bus 599, and we were exhausted climbing the slope with our suitcases. The service is very good. The front desk was very enthusiastic after we arrived, and their butler Mike was very talkative. He introduced us to various facilities and had a pleasant chat with the baby. I felt that the service experience was very good as soon as I went there. The family room we booked is very good. It has typical British windows, a small skylight, and the baby has his own small room. In short, I am super satisfied. Speaking of this, I have to add that the family room taken on the official website is too ugly. No window was taken, so I was worried that the room was not breathable. The breakfast is still standard, nothing to say, the small courtyard is good, and it is great to come here for a relaxing vacation. If there is a chance in the future, I will choose to stay here again and recommend it to my friends.

Went here for just an overnight on our wedding anniversary.We are in our 70's (just in my wife's case) and celebrating 23 years of a 'second chance' Room was perfect with large balcony, enabling us to make the most of a day of sunshine. Chocolates and wine left for us and everything spotless. From checking in to dining through advice on the area to checking out - staff were perfect in their attention. Had table as requested next to windows, for the view, for dinner Restaurant service also could not be faulted. In Ireland for a wedding on our anniversary next year but will need another visit here well before then.