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The room was clean and hygienic. I found two socks left by previous guests in the room. The location is good. There is a supermarket next to it, which is convenient. There is also free parking. Other things are generally OK.

Booked for an overnight stay when travelling back from Scotland. Staff were friendly and helpful. Breakfast was great with lots of choice. Room was clean and tidy with nice amenities. Would definitely stay here again if in the area

This hotel is in great need of some tlc. Very tatty and in some parts repair is needed. It seemed clean enough and the staff were helpful but the place itself was not good value for money. On arrival to the twin room we'd booked, we found only one bed had a duvet on it. We were given another room which was a double and less suitable for us as it meant sharing a bed. There was a hell of a lot of noise from other guests, both above and in the room next to us, and the walls seemed very thin. So we didn't get much rest. The included breakfast was fair and cooked to order, although quite limited beyond the cooked part.

The staff were very friendly, room & beds were clean but a little sp**** & needing some renovation. The breakfast was lovely, plentiful & made to order, choice of cereal, toast, cooked breakfast, tea & coffee. The only downside was the boom booming of the music from the bar going on to the early hours.

We had one overnight stay while traveling South. Hotel was easy to find with use of Google maps. Plenty on site parking. Efficient check-in. Room was compact, but comfortable. Nice hot shower. Towels were provided. We had dinner in the hotel restaurant, which felt a bit more like a pub with football on TV and a pool table. Not everything on the menu was available to order; although salmon and burger were lovely and plentiful. The waiter was very helpful. We didn't have breakfast at the hotel, as we brought our own. Hotel popular with white van drivers.

I absolutely LOVED my stay at Cartref! I can't recommend it enough- it's a short walk from the train station and you can easily walk into the town centre. I was in Carlisle for a gig at The Old Fire Station, and found the guest house to be in a great location as it didn't take me too long to walk through town to the venue. Melanie (the owner of Cartref) is really friendly and welcoming; it is clear she pays great attention to detail with the rooms and needs of her guests. My room was beautiful; spotlessly clean, bright, and airy with a SUPER comfy bed and lovely quality bedding, which was brilliantly white. The en-suite bathroom was well equipped, incredibly clean, with a GREAT shower, plenty of towels, a lovely soft robe, slippers and excellent quality local toiletries. You get plenty of teabags, coffee and hot chocolate in the room by the kettle; there's even a mini fridge you can use, which had bottles of water and fresh milk for a cuppa on arrival. The breakfast menu has plenty of choice; it was really tasty, freshly prepared and served in the very pretty dining room. The reception area is pretty and nicely presented with plenty of useful info- there is also a really handy book in the bedroom containing all the information you need for your stay with great recommendations for things to do/places to eat in the local area. I highly recommend Cartref and will definitely be booking to stay there again next time I visit Carlisle.