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Wow! We read the reviews prior to booking and were not disappointed. The staff are exceptional and the bar food/restaurant was mind blowing (glad we got to use it 2 nights). The kids loved it too. We had king-size with 2 single beds for our family and the room was a great size. It's the little touches for the price!...box of tissues, mugs (not tiny cups) biscuits/hot chocolate, a mini bar with 4 water bottles an extra thoughtful touch. Great hair dryer too. Little ******* were shower had to be held as the fixing was incompatible and the left window isn't fitted properly so you could really hear the wind. I really feel these will be resolved as soon as. Plenty of towels and hand/body wash too. So glad we found this place and will definitely be back. Nothing is too much trouble. Thank you for making our stay great x there is parking across the road £12 for 3 nights. Bargain!

Lovely resort with plenty to do on and off site for children and adults. Despite the poor weather we were able to enjoy swimming, arcades and play area. Shops were conveniently located only 6 mins drive away. The lodge was clean and the kitchen was very well equipped. We particularly liked that tea towels, sponges and washing up liquid provided as well as portioned salt, pepper, tea, coffee, sugar and portion milks. Thanks for a great stay!

Arrived here Friday 25th October. Lovely looking interior of Large Restaurant and bar. So we booked a table for 8pm. Lovely guy pointed us in the direction of our room and that’s where the luxury ended. A truly awful room which was dark and dowdy, with only a tiny window that was cracked, so we didn’t dare try and open it for air as we didn’t want to crack it further. Someone had been smoking in the room as a) there was a slight tobacco smell b) Filters were left on the Windowsill. There were no doors on the Wardrobe and it seemed that every surface was chipped and covered in splashes of paint! The small Bathroom was modern and clean but the shower cubicle itself was tiny. Flushing the toilet was a nightmare as the noise was horrific which we reported as soon as we went downstairs but nothing was done so we used the toilets in the bar area in the hope that we wouldn’t need to use during the night!! Unfortunately that didn’t work so think the toilet would have woken up the whole hotel. The Restaurant itself was lovely as was the food in fact it was excellent the whole experience was ruined by the state of this room and so on this ocassion we wouldn’t recommend to anyone. When we saw the cleaners in the morning we warned them about the soaking wet floor in the bathroom as the shower doors didn’t fit properly, they were very apologetic and lovely. I’m glad we were only booked in for the 1 night. It’s not worth the £81 (excluding breakfast) we could have stayed somewhere more light and airy for that and eaten out.

Nice hotel at Lancaster with good facilities and spacious room. Just 10 mins by bus to go to town center. Bus to Lake District just right outside the hotel. Recommended for stay at Lancaster