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We spent two nights at Amberley Castle. It is a remarkable quaint building oozing with history. Being a castle the rooms are perhaps a little smaller than average but that is part of the quaintness and character. The whole place is beauttifully maintained. Apart from the building itself there are gorgeous grounds and the neighbouring village of Amberley is a picture postcard delight. The staff in the hotel were exceptional, particularly Michael and Henny and the food is everything you would expect of a 5 star hotel

Booked a table for 17:30 for the Sunday roasts, confirmed one would be vegan and told this would be a cauliflower steak which was fine. Then was told she couldn’t guarantee they would have any roasts left by 17:30. Called again to see if we could go at 16:00 and was told by someone else there were plenty of roasts left but he’d not heard of one being vegan. His colleague then informed him it would be the cauliflower steak. Attended at 16:00 and ordered two roasts, one vegan which was again reiterated to me would be the cauliflower steak in place of any meat. Asked for a drink without ice; drink was served with ice. Brought out a tray of bread and butter; no vegan butter. My vegan steak came out and was just the actual cauliflower steak main dinner from the menu; no roast potatoes at all, just tiny Charlotte potatoes, no vegan gravy, and a cheesy dish to share… This was not a vegan roast with a cauliflower steak in place of meat, it was just their cauliflower steak main dinner. Tried ordering the strawberries with black pepper and bourbon that I’d seen on their menu earlier that morning; was told none of the staff had heard of it. Even partners actual roast was tiny with three roast potatoes. I won’t be going back.

We had our wedding breakfast and reception at the Norfolk Arms, and we couldn't be happier. Everything went as well as we could have possibly hoped for, both leading up to and especially on the day. They met and exceeded our expectations, with both the food and service being exemplary and the staff being eager and available any time we needed anything. Especially we were grateful for, when faced with a difficult situation with two of our elderly guests, they bent over backwards to accommodate them and we are extremely pleased with how they handled it. I also have to single out their wedding planner who did amazing work, and we were suitably impressed by her dedication and attention to detail. Without her, and the rest of the staff, the day would not have been the success it ended up being. Of course we were also happy with the room, which had a quaint and historic charm that we hope to be able to more properly enjoy at a future date. Our guests who stayed the night were all happy with the accomodations as well as the breakfast on the following day.