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A very distinctive British-style hotel, Xiaobailou has a long history. The whole environment is very beautiful. You can take a walk in the park during the day. I really like the windows in the main building with the view~ The afternoon tea set is rich and delicious, the restaurant's daily supply of tea, coffee and wine list is also very rich, and the dinner standard is online. Facilities: Disposable slippers are generally not provided. It is best if you can prepare them yourself ~ I changed the room type once in the middle, and the second room was not equipped with a refrigerator. It happens to be the hottest summer in London. The hotel has no air conditioning and relies on a small electric fan to blow the air.😂

Room and bathroom were big and fairly modern however details like towel rails and toilet roll holder in the bathroom (non-existing) and a full-sized mirror in the bedroom (only a a tiny one) had been overlooked and would have been nice. The bathroom toiletries advertised were a half empty hand wash bottle on the basin and a half empty shower gel bottle in the shower. A private kitchen was also advertised as included, not sure what they meant by private as someone was using it (I didn't), perhaps they just meant people couldn't just walk in from the street and use it. On arrival, room and bathroom weren't overly clean and there was no cleaning at all during my stay. The room was on the main road and the traffic noise went on till very late and started again very early in the morning. Really hard to sleep. An altogether disappointing experience

During my stay at the hotel, I had a wonderful experience with the service provided. The staff members were extremely attentive and friendly, always going above and beyond to ensure that all of my needs were met. From the moment I checked in, I was greeted with warm smiles and a genuine willingness to assist me throughout my stay. But this last in the hotel was very horrible, the room was like a prison room, no heater, bed was very small and the bathroom was on the third floor. it was a bad experience. Overall, my experience at this hotel exceeded my expectations except the last stay in the hotel. The exceptional service, well-maintained facilities, and convenient location made it a memorable stay. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable accommodation experience.

I wasn't really sure what to expect but I was pleasantly surprised. The staff are so friendly and helpful. The lodges are so pretty and offer a calm and peaceful retreat. The room and en suite were spotlessly clean The breakfast was tasty and great value for money. It is short walk to the station which takes you straight into central London, but you are far enough away that the trains don't wake you. It really is a great place to stay and I would definitely stay again.

Check in was a fiasco, when we arrived there was no-one around so we ended up having to phone someone. We didn't get asked for any security details, were given the key code to get in & told our room key was in a plant pot!! Reception was 1 room & the bedrooms were in a completely building. Depite being advertised as a b&b, breakfast was not available. We only found this out when I called to ask about a vegetarian breakfast. The room was very basic & dated. The bathroom was a joke & was about 3ftx6ft . It had a sliding door which only opened about 1/3 of the way as it was broken. The shower had 1 temperature, scalding hot. There was a weird locked door in the room which we had no idea where it went, apart from seemingly the back of the church hall. It made us feel nervous that someone could potentially come in from that door without us knowing. Not worth £60, never mind £160.

Stayed after late flight from Heathrow, usually do this and usually find places mediocre at best, but here, just lovely, Tom looked after us really well, the kitchen stayed open to feed us, great little bar with friendly locals, immaculate room (wish I had your cleaner), lovely breakfast with another super friendly lady, sorry didn’t get name, lovely hair!! Will always use now as our go to before and after flights! Thankyou🤗👌