Best Dacre Hotels

Stayed for 1 night whilst travelling to scotland. Beautiful setting of the hotel Staff very pleasant and polite. Was shown to room 5 . Room cosy,toilet a bit of a squeeze,window opened onto a flat roof,so couldn't be left open,as any birds,insects can get into the room. Maybe mesh could be put up? Evening meal was very good. Service good presentation lovely and the food itself was excellent. Very impressed. Shower in the morning was fun as the water pressure was lost and the shower stopped whilst shampoo was still in my hair. Not a happy customer! Did inform staff at breakfast and the lad at breakfast said that they were aware of this issue happening and it was an old building hence the issue. Breakfast good

I am not often short of words but this place and more importantly friendliness has left me feeling so very blessed! From arrival and meeting Ian I knew we had arrived somewhere very special. Ian was just the sort of person you want to meet on arrival, friendly, personable and just a nice bloke! However as he walked us through the beautiful garden , using his horticulture knowledge to explain each plant we asked him about, I’m afraid he was trumped by the lovely Hazel (sorry Ian) what a beautiful soul, she clearly cares so much about this place but also cares so much about people who stay here. You will NEVER get the warm friendly reception from any hotel compared to this! I can’t over emphasise how welcoming. And so to our room. It was so lovely, lacked nothing and was so clean and immaculate. We even had a lounge outside the room. I would honestly say, having been a very well travelled individual for many years, if I had to end up somewhere permanently after all those hotels over so those years this spot would be up there in my top 5!!

The only thing to complain is the waitress in the restaurant. She’s so arrogant, cold. She seems the only one to take orders at dinner and breakfast time . It’s very hard to put up with her. I only left 2 pound tip. That’s only for the courtesy. she doesn’t deserve the tip at all! We planned to stay in the same hotel on the way back from Scotland, but hesitate because of her bad service as it’s hard to avoid . It’s inconvenient to have meals outside the hotel. .., Plus the salad served with old whole leaves !!! Sausage roll was served with two burned sausage in two pieces of dry bread with not sauce or butter on. 除了餐厅女服务员的极差服务以外，酒店其他一切完美！前台很热心， 酒店环境非常美！ 酒店有停车场！

Spa was like Saturday afternoon at a local swimming baths, zero relaxation. The hotel staff were robotic and seemed to be more interested in their mobile phone rather than serve customers. The only high was the restaurant FYR which was very good in both service and food quality. Would not recommend the hotel and definitely not the SPA! Ironically that’s what the hotel is advertised for. So do yourself a favour and steer clear unless you want a lovely evening meal.