Best Denstone Hotels

Well I don’t normally write a review but felt I must on this one, firstly on coming back from races to hotel we was hungry , we asked if we could get something to eat , but was told we would have to get a Chinese from over the road because there was no chef. Then we went in bar, there was two locals sitting with bar maid & nearly every word that came out of his mouth was the F word, this was loud and he kept shouting over to us , this made us feel very intimidated , so we got meal and took it to bedroom. The tv didn’t work, the bed was as hard as nails and the traffics noise and church bells went on all night every 15 minutes , obviously that wasn’t the hotels fault. Breakfast was nice. Biscuits out of date in room Overall we won’t stop there again

I am glad I used mainly Clubcard vouchers to pay for this otherwise I would have been very disappointed & gutted to have spent that much money, the hotel was just average. The rooms are actually in external ‘cabins’ very basic, pillows were the hardest I’ve ever slept on & so was the mattress. The whole place felt very old fashioned & a bit run down, not the quaint country pub way like we had hoped. No atmosphere at all. The evening meal was very expensive for the quality £16 for scampi & chips, this was the equivalent of what we pay locally for a quality meal cooked from scratch. Breakfast was not great, Aldi versions for most condiments & nothing seemed particularly fresh, mainly out of packets, not nice fresh croissants & not quality. We stayed at Alton Towers the next night & the difference was like night & day, it was the same price had I not used the vouchers.

Located in an English town, if you are not driving, you have to take a taxi to the nearby train station; uber is hard to call in the country. Ann and Peter are both elderly, ann is not bad, peter is particularly cold and not very Friendly. The hotel is nice and exquisite, but the surrounding environment is a bit problematic. It is not recommended for Chinese guests, especially those who are older.

The hotel is in a lovely location with several walks available straight from the door. We dined in the bar area rather than the restaurant each evening of our four night stay, and the food and choice were excellent. We would definitely stay there again if we were to revisit the area. Having said that, we have only given it four stars for the following reasons. When I booked on the hotel website I opted to pay more for a room that promised either a view of Thorpe Cloud or a view of the ‘beautiful’ garden. We were actually given a room with a view of sheep on a nearby fellside, which was ok but not what we were led to expect. The room was a decent size with a nice bathroom. Sadly there was no hot water on the first day due we were told to a boiler malfunction. Over the following three days the water never got warmer than lukewarm. No further explanation or apology were offered, even when we paid the bill. Perhaps they could have offered a slight reduction on the bill, or a free drink with our meal, just some small gesture to acknowledge the inconvenience.