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We stayed for 3 nights as a family with children under the age of 6 and had the best time. The hotel service is exceptional, every need was met. As soon as we arrived we were greeted by the valet who helped us park the car and take our bags. They reserved our space for us with a board for the whole stay. The children received a kids backpack with hat, yo-yo and colouring in. We went straight down to the health club to the indoor pool. When we came out the reception said our room was now ready and collected the keys for us. Our room was a junior suite, it spotless and sizeable with drinks provided on ice and slippers for everyone. In the evening the children could order complimentary milk and cookies which they loved. The outdoor pool was heated and lovely when the sun was out, this was end of may/June. There also was a waiter serving drinks outside. The breakfast was amazing, great selection and the kids loved have every meal served with a cloche and countdown reveal. The added extras on the service make this a wonderful hotel. The positives far outweigh the negatives, I guess it could do with some new carpets and some new upholstery but the charm of the old building supersedes this and although old it was very clean. The bed mattress was ok, quite soft. The sofa bed wasn’t very comfortable but ok for young children. We will be back again!! Thank you

This was my second stay, the first with my granddaughter aged 2 and 10 months. Everything was perfect, I couldn't have asked for more. Everyone was just so friendly and we had a wonderful time. We felt like part of the family and were very much ”at home” staying at the Beach Front. A big thank you from myself and Isabel for making us feel so welcome.

Excellent location for the beach, various restaurants, shops and the railway station - with the added bonus of having on-site parking. We were welcomed by the lovely Nickole who was full of smiles and very friendly. She explained the breakfast room, showed us the evening facilities (i.e. if you wanted use of a microwave), and where the lounge area was (with drink facilities if required). Our booking was for 2 single rooms and as requested were on the same floor. The rooms, each with their own bathroom, have everything you need and the beds were very comfy. Overall this B&B is nice and clean and in a good location. At the end of my stay I had the pleasure of meeting the owner Steve and through our chat I could see his passion for ensuring his guests would have a great stay (since they took this place on last year), and that he would be a good custodian of this lovely old Victorian building. I look forward to returning in the very near future.

The location of the hotel is excellent, right by the pier, 10-15 minute walk from the train station, close to restaurants and cafes. The hotel itself has seen better days and needs to be renovated. The lifts are tiny, which may be an issue for those with accessibility issues (there may be a larger lift I wasn’t aware of) and the room was very basic and not great. The bathroom needed fixtures repaired, for example the toilet seat hinges were not secure and slammed painfully loudly because of the bathroom acoustics and the poorly secured shower door screeched when moved, which was not good. The staff are pleasant but everything needs an update and maintenance.

Have stay at this hotel a few times now so we decided to stay again for the bank holiday weekend. Once again the hotel staff were excellent and could not do enough. 24 hour reception is useful. The rooms are basic, nothing fancy but they are clean and just what you need for a short vacation. Nice little snacks in the reception area, Rocky biscuits and sweets. Fridge down stairs with access to 24hr alcohol that pick and pay for at receptions. What is a nice addition is the snack bag in the morning. Parking pass from reception which lasts for 24 and then just update Overall I love this hotel, great location, great price and allows pets

Easy to find and good location however after a hectic day the greeting from the receptionist was less than welcoming. He was on the phone to someone and continued with his conversation without acknowledgement or comment. Asked for my ID to which I replied I didn't know I need to provide one especially as paid directly with travel agent and is not necessary. He told me no I'd you not stay I will cancel booking. I said all I'm saying is it would be nice to know beforehand and should be in the confirmation email. It got heated. Finally got my keys. No lift and on top floor. No offer of assistance. Room adequate and comfortable for price paid. Receptionist came and apologised which was appreciated. All. In all a comfortable stay but unlikely to return

We book this last minute and what a perfect Gem it was. We were going to be late, so i called ahead to tell them i was still coming. Checking was smooth, Ola the receptionist was so pleasant, check in was quick, she did the car park tickets for me and gave me my room key, number 20, top floor, no noise fantastic views of the sea. Room was fantastic, spacious, cosy, super warm, clean and a small mini fridge, we even had our own christmas tree in our room, perfect, big TV, coffee tea facilities, the shower was very slow, we did asked for them to look at it, which they did, but it was still slow, bed was super soft and 6 pillows. I went down for some ice, had a look around the hotel, I could not find a single fault, no other residence about so it was very quiet, the front seating area looked fab, the bar was well stocked. I asked about a New Year’s Eve booking, but they had been let down by a coachload of booking for new year, so they decided to close over New Year, which I would have jumped at a room. The morning breakfast was a little limited, either cereals or full English breakfast, eggs (how you liked them), bacon sausages, beans , mushrooms, tomatoes, fried bread , toasts, my partner prefers a continental breakfast and that limited her to beans on toast. Food was plentiful, perfectly cooked, the ladies who served were lovely, 15 years on staff, so the place must be nice to work for. Saturday night we ate down the road and a new resturant called the Glasshouse, everything was just perfect and very reasonably priced. On our checkout we asked to see other rooms, room 28 has a large corner bath, executive corner room, so I will book that next time. We will use this hotel again for our summer weekend breaks, it really was home from home. Not a single complaint. Don’t change anything.

Needed a room at the last minute and it was the only one available .... looking at the reviews I know why! However we did not experience some of these issues. No homeless around so don’t know if the hotel are still accommodating them anymore. We were upgraded to a sea view twin 227 which was an added bonus. The room was just repainted white so gave a fresh feel but you could see it was a quick refurb job. Furniture very dated and worn. No plug sockets near the mirror to do hair/makeup and you need to take your own hairdryer. I did get one from Reception. The beds were really comfy and although we were on the front with windows open we had a quiet nights sleep. There is free wifi and tea and coffee in room which was helpful. The sink is tiny in the really small toilet so filling the kettle is impossible. No catering facilities as the restaurant is closed but we didn’t need it..... don’t know why ! The lift is not working and this is said to be down to covid but don’t know how true this is tbh ! The place needs updating and would I go back ? Prob not because I couldn’t guarantee I would get a sea view room which I wouldn’t pay £154 for ! Their own website is not a true reflection of the hotel at this time. There is no mention of the restaurant being closed which might be an issue for some.