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The hotel is old-fashioned and the breakfast variety is not rich enough. The hotel is on the side of the road and the car is noisy.

1. Location, the hotel is just by the lake, but it is a 30-minute drive from Windermere, and it is far from the Lake District. 2. Some rooms can accommodate an extra bed, 15 pounds a day, including breakfast. 3, the hotel is large and has a lot of parking spaces. 4. The meal is great, classic English. 5, the hotel toiletries are good, is the British Royal Development Supplies MB, the bathroom's heating rack is open in the summer, the towel will be done overnight. Great

Clean well presented hotel. Large rooms. Very polite attentive staff #dogfriendly - accomodtion and the adaptations they make to your stay for your dog is really tasteful and nice thinking of how can get best of your stay for your and your dog but also for other guests. Food in restaurant delicious Spa area included in hotel price, which I felt was really good, and had amazing views of hills and gardens. Little disappointed in how small facilities were and lack of choice but still nice. The aromatherapy room did not seem to be working and had missing tiles, and spa pool could only fit 4 people comfortably. However, it was not busy, so it was not a major issue to us. Some of the jets in the pool were not working also. Due to being agent staff where kind enough to show me some alternative rooms to ours and all absolutely gorgeous, nice size, well presented and all had a nice view. Our personal room was absolutely amazing and we got massages in room off local massage therapist, who was absolutely brilliant. Would recommend hotel to all, only down fall was the standard of the spa, just needed a little attention.

We stayed for just one night as booked up and the reason why is it a wonderful gem, forget small B@B this is like staying in on trend boutique hotel - the house is beautiful with perfectly chosen decor and art. Immaculate bedroom and bathroom and fab white quality bedding. Pre loved antique furniture and decor . All staff were lovely and friendly making you feel at home. Breakfast in conservatory was great with big selection of cold and hot food and lots of space between tables so that you felt comfortable . Victoria House deserves ongoing success as it is a perfect , value for money place to stay in a usually expensive Grasmere - thank you

Great hotel with a decent location in the middle of the Lake District. You can walk/ cycle to Ambleside which is 5 miles away. Low fells are easy to hike for great views of the area around. The hotel is more like a private house with rooms. We got a small suite with bedroom, bathroom and living room. We could just about see the lake from the living room. The bathroom only has a bath and no shower head which was a difficulty for washing hair. Except for that it was very well organised. Breakfast was at a nearby pub - The Good Sport. It was a limited selection on the menu: full English, breakfast rolls, toast or porridge. You also got a 10% for dinner in the pub too.

YHA Grasmere is a lovely place to stay in the lakes. Fantastic location, just a few minutes walk from town, but it could be in the middle of no-where. Tranquil and beautiful. The staff are all incredibly friendly, helpful and caring. Breakfast is very good and an excellent evening meal. I booked a private room, which was large and the bed was comfortable. Everywhere was spotlessly clean. Will definitely be back

We stayed in room 11 and were really pleased with the room. It was spacious with a comfortable bed. The place was spotless throughout and had a laid back feel, which we liked. The bathroom was luxurious with a shower and a separate spa bath. Again spotless however the glass door to the bathroom wasn’t ideal, leaving us with no privacy. The location is stunning and central to the village and handy for the shops and cafes etc and we could come and go as we pleased. On arrival we were greeted by whom I can only assume is the manager, slightly eccentric but a nice man. Check in was a bit rushed but we were fine with that. The only negatives really was that it would have been nice to have an iron in the room. I did ask for one but it never arrived. I realise it’s not a hotel but not everyone who stays are hikers. The spiral stairs to the top floor, where we were are way too steep. We are in our 50s and we struggled. There were elderly people in rooms next to us so I don’t know how they managed. They could do with a lift if it were possible. Parking isn’t great. Breakfast was a bit awkward, we are both vegan and we went elsewhere the first morning but we were told that if we got to the kitchen at 9.40 the next morning , there would be vegan sausages waiting for us. We got there on time only to discover we had been forgotten about. The manager did his best but we had to wait and it was a bit uncomfortable and ended up with 2 sausages and some beans. No vegan butter etc. A bit of extra thought would go a long way. We were booked to stay for 2 nights and asked if we could stay a third but unfortunately they couldn’t accommodate us and we booked in to the Wordsworth Hotel next door. What a mistake that was, not a patch on the Moss Grove. We would have crawled back on our knees if they could have taken us back! Regardless of everything, it was a lovely place, with a relaxed and friendly vibe,clean, spacious and we would love to go there again one day.