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The location of the hotel is relatively quiet, the neighborhood is a residential area, the room is clean, the family room is comfortable, the bathroom is large, the standard room can not add an extra bed, the room is medium, the morning is okay, the English style is cooked to order. It’s a 15-minute drive to the center of Gravesend. There is a good family home. The buffet is 16.9 pounds per person and fried on the spot. Free parking

Great location, lovely walk around the lake and nearby woodlands. Staff are friendly and service is good. Rooms are outdated and could do with a lot of modernisation, unfortunately, is not even on par with some travelodges. Walls are hollow so can hear noise and voices from neighbouring rooms. Rooms are not sparkling clean, you will get what is expected of a 3 star hotel. Breakfast is just ok. Overall, if you’re looking for a stopover for the night and want to wake up to beautiful views then definitely book a room with a view and not the standard room which may end up overlooking the A2. We did however, book a lakeside room that was allocated on the second floor and the view was very nice indeed.

Overall we were pleasantly surprised with our stay since it was our first time staying at this hotel chain. The location was convenient being right next to the A2, yet still peaceful inside our hotel. The room was very large, the customer service was great and the value for money was so much better than the more established chains. There’s also an independent coffee stand just a short walk from the hotel. It’s called grounded coffee and we recommend a visit. A highly recommended hotel.

Text: The staff were always helpful and the room was clean. Unfortunately the aircon didn't work and although to his credit, the manager did find another fan to use, it was still quite humid on the third floor. There was no signs of it being repaired and I wondered if it would ever be repaired. The shower was just great and quite powerful. A very pleasant surprise. I would stay there again and will be needing to travel to the area in July/August but the aircon will need to be working which I doubt will be repaired. Will book elsewhere. No breakfast was included but I discovered a cafe near the Orange tree pub Hawley Rd that did a substantial breakfast. Not sure who the guy is with his back photo but nothing to do with my review or indeed why its relevant in this situation. Maybe TripAdvisor should remove it.

Checked in yesterday after a lovely lady from reception called to check what time I was arriving so she could arrange an ice bucket to go to the room like I requested via email. Staff all very welcoming and friendly. Went to my room, which was more than suitable. All very clean. They had decorated the bed as a romantic gesture for me and my husband. The details were wonderful and put a smile on our faces. Robes and slippers were provided and neatly laid out on the bed. Before my husband came to join me, I was there a while to pamper myself, I ordered room service, and had a ham and cheese sandwich that came with delicious hot fries and ordered a large Diet Coke. Delivered by a spritely and pleasant gentleman.The food looked great all on a tray, fresh and tasty. The bed was very comfortable, everything was easy to find and the curtains were brilliant, kept all the light out. Really happy that they had a heater that you could control and as someone who gets rather hot, it had a fan setting. This made my stay extra enjoyable. We had dinner in the restaurant, it was a lovely bright room, good choice of music. We both had steak with was cooked to perfection, we both went to a restaurant in Ongar last week where we paid £40 EACH for fillet steak, it was awful!! Your steak beat theirs hands down!! Everything in that plate was absolutely delicious Desert was delicious and we had a well needed rest on our comfy bed. We had a breakfast in the morning, and we were more than happy to wait as we were told there would be a slight delay as there were large tables that had sat for breakfast from yesterdays event. It was nice that the lady advised us but showed us the way to get some refreshments tea, coffee toast juice you name it, it was there. Breakfast was delicious, all cooked very well. We stayed here half board. We would definitely recommend staying here.