Hotel service is attentive. But when I checked in, I couldn't find my appointment record. However, the waiter still helped to give the room first, and his attitude was very good.
Having read some recent negative reviews I was not expecting much but from my scores it was first class. Good easy to get to place and just a short walk to the main town, we arrived early but were able to check in - very friendly reception staff and gave us all the information we needed. All areas from reception to bar and corridors were well presented and clean and modern look, the room on ground floor was a good size with all facilities required [ nice touch Steph the house keeper left a lovely note ] We had a window which opened and nice green space looking towards a park. very quiet room. Leisure facilities were first class and not over busy (you did have to book the pool but not an issue}. Service at the bar was quick and staff very friendly and attentive. Breakfast was very good with good selection of hot and cold food. One stand out point was the hotel was well staffed which helped make for a first class experience.
Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
Very Good
104 reviews
4.0/5
Price from
MYR 413
per night
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Great location just off the M54, easy to find and excellent free parking for guests. The hotel is modern and pleasant and the staff are really friendly and helpful. Our room was lovely with a king size bed, large tv, coffee machine and mini fridge, plenty of phone charging sockets and something I miss in a lot in hotels these days; a small dressing table area. The bathroom was spacious with a large walk in shower. We only stayed one night but wish it had been longer. The breakfast area was large and spacious with a great selection of cereals, pastries, fruit, yogurt, cheese and cold meets along with a wonderful selection for a cooked breakfast. I'm just sorry that we didn't have time to use the spa facilities which looked excellent. I can't recommend the hotel enough!
With a stay at The Foundry Masters House in Telford, you'll be within a 5-minute walk of Ironbridge Gorge and Coalbrookdale Museum of Iron. This guesthouse is 0.5 mi (0.9 km) from Ironbridge Museum and 0.5 mi (0.9 km) from Enginuity.
Enjoy recreation amenities such as an outdoor tennis court or take in the view from a garden. Additional amenities at this guesthouse include complimentary wireless internet access, a picnic area, and barbecue grills.
At The Foundry Masters House, enjoy a satisfying meal at the restaurant. Breakfast is available for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free valet parking is available onsite.
Make yourself at home in one of the 3 guestrooms. Bathrooms with bathtubs or showers are provided. Conveniences include electric kettles, and housekeeping is provided daily.
With a stay at Ye Olde Robin Hood Inn in Telford, you'll be a 1-minute walk from Ironbridge Gorge and 10 minutes by foot from Jackfield Tile Museum. This bed & breakfast is 0.8 mi (1.3 km) from Iron Bridge and 0.9 mi (1.4 km) from Museum of the Gorge.
Take advantage of recreation opportunities such as an outdoor tennis court, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary breakfast is included.
Free self parking is available onsite.
Make yourself at home in one of the 3 guestrooms.
With a stay at Grove House Guest House in Telford, you'll be within a 5-minute drive of Telford Town Park and Telford Ice Rink. This bed & breakfast is 1.9 mi (3 km) from Granville Country Park and 1.9 mi (3 km) from Telford Shopping Centre.
Breakfast is available for a fee.
Free self parking is available onsite.
Make yourself at home in one of the 8 guestrooms. Conveniences include coffee/tea makers, and housekeeping is provided daily.
With a stay at Bridgeside Rooms in Telford, you'll be just steps from Ironbridge Gorge and Iron Bridge. This guesthouse is 0.3 mi (0.5 km) from Museum of the Gorge and 0.9 mi (1.4 km) from Broseley Pipeworks.
This smoke-free guesthouse offers complimentary parking nearby.
Free self parking is available onsite.
Make yourself at home in one of the 4 guestrooms.
With a stay at The Malthouse in Telford, you'll be just steps from Ironbridge Gorge and Museum of the Gorge. This bed & breakfast is 0.6 mi (1 km) from Broseley Pipeworks and 0.9 mi (1.4 km) from Enginuity.
This smoke-free bed & breakfast features hiking/biking trails nearby and rafting nearby.
At The Malthouse, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Make yourself at home in one of the 14 guestrooms.
With a stay at White Hart Cafe Bar & Bistro in Telford, you'll be within a 5-minute walk of Ironbridge Gorge and Iron Bridge. This inn is 0.2 mi (0.4 km) from Museum of the Gorge and 0.9 mi (1.5 km) from Broseley Pipeworks.
This smoke-free inn features mountain biking nearby.
At White Hart Cafe Bar & Bistro, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Make yourself at home in one of the 7 guestrooms.
Excellent
62 reviews
4.3/5
Price from
MYR 419
per night
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Hotels near must-see attractions in Great Dawley
Make the most of your visit by choosing from our selected Great Dawley hotels near popular attractions.
Digital Freeview Flat screen TV with 60 plus channels.Free WiFi.Parking available at charge for 5GBP per nightBreakfast available.48 Bedrooms.Family rooms and Executive room.1 Meeting room - 10 Delegates.Pets accepted 5 GBP per stay.Free NewspaperCash Machine On Site
Located in Telford, The Telford Hotel, Spa & Golf Resort is in the suburbs, within a 10-minute drive of Blists Hill and Telford Shopping Centre. This golf hotel is 3.9 mi (6.3 km) from Telford Town Park and 4.3 mi (6.9 km) from Wonderland Telford.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Telford? This hotel has 4133 square feet (384 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 114 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Holiday Inn® Telford - Ironbridge hotel is next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms, and it is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite.Enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free although terms and conditions apply. We offer rooms which have two double beds. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive Leisure Club has a pool and gym but requires pre-booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily, and our welcoming Open Lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
With a stay at The Malthouse in Telford, you'll be just steps from Ironbridge Gorge and Museum of the Gorge. This bed & breakfast is 0.6 mi (1 km) from Broseley Pipeworks and 0.9 mi (1.4 km) from Enginuity.
This smoke-free bed & breakfast features hiking/biking trails nearby and rafting nearby.
At The Malthouse, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Make yourself at home in one of the 14 guestrooms.
Ah...Best Western Valley Hotel. A stunning retreat located in the breathtakingly beautiful World Heritage site of Ironbridge, just four miles from Telford. Words may not do the AA 3 star Georgian House justice, but when we tell you that the hotel overlooks the River Severn, is bordered by beautiful parkland, has 44 individual ensuite bedrooms, and full conference and banqueting facilities and lies within easy reach of museums and attractions that showcase this world famous area and its industrial heritage, the scene should be well and truly set! The 2 AA rosette awarded Chez Maw Restaurant offers a full á la carte menu with a selection of modern European cuisine, and offers views of the stunning valley (as does the adjoining bar area) to provide a unique and relaxing experience for all guests. Excellent service, award wining food in a fantastic location, make this hotel almost indescribable! Enjoy your stay.
With a stay at The Swan Hotel Smoke & Taphouse in Telford, you'll be just steps from Ironbridge Gorge and Museum of the Gorge. This bed & breakfast is 0.6 mi (1 km) from Broseley Pipeworks and 0.9 mi (1.4 km) from Enginuity.
Enjoy the recreation opportunities such as karaoke or make use of other amenities including complimentary wireless internet access.
At The Swan Hotel Smoke & Taphouse, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 8 guestrooms.
With a stay at The Malthouse in Telford, you'll be just steps from Ironbridge Gorge and Museum of the Gorge. This bed & breakfast is 0.6 mi (1 km) from Broseley Pipeworks and 0.9 mi (1.4 km) from Enginuity.
This smoke-free bed & breakfast features hiking/biking trails nearby and rafting nearby.
At The Malthouse, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Make yourself at home in one of the 14 guestrooms.
With a stay at The Swan Hotel Smoke & Taphouse in Telford, you'll be just steps from Ironbridge Gorge and Museum of the Gorge. This bed & breakfast is 0.6 mi (1 km) from Broseley Pipeworks and 0.9 mi (1.4 km) from Enginuity.
Enjoy the recreation opportunities such as karaoke or make use of other amenities including complimentary wireless internet access.
At The Swan Hotel Smoke & Taphouse, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 8 guestrooms.
With a stay at Ye Olde Robin Hood Inn in Telford, you'll be a 1-minute walk from Ironbridge Gorge and 10 minutes by foot from Jackfield Tile Museum. This bed & breakfast is 0.8 mi (1.3 km) from Iron Bridge and 0.9 mi (1.4 km) from Museum of the Gorge.
Take advantage of recreation opportunities such as an outdoor tennis court, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary breakfast is included.
Free self parking is available onsite.
Make yourself at home in one of the 3 guestrooms.
With a stay at this vacation home in Bridgnorth, you'll be within a 10-minute walk of Bridgnorth Station and Northgate. This vacation home is 15 mi (24.1 km) from West Midland Safari Park and 0.5 mi (0.9 km) from Daniels Mill.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.
Free self parking is available onsite.
Make yourself comfortable in this vacation home, featuring a kitchen with a refrigerator and a microwave. Conveniences include an electric kettle and an iron/ironing board.
With a stay at The Falcon Hotel & Restaurant in Bridgnorth, you'll be within a 15-minute walk of Bridgnorth Station and Northgate. This hotel is 14.3 mi (23 km) from West Midland Safari Park and 1.2 mi (2 km) from Daniels Mill.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional features at this hotel include a communal living room, tour/ticket assistance, and a picnic area.
For lunch or dinner, stop by THALIO, a restaurant that specializes in Indian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Featured amenities include luggage storage, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.
Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Located in Bridgnorth, The Down Inn is within a 10-minute drive of Northgate and Daniels Mill. This inn is 15.1 mi (24.3 km) from West Midland Safari Park and 3.1 mi (4.9 km) from Bridgnorth Station.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
At The Down Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily.
Free self parking is available onsite.
Stay in one of 8 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Conveniently located near Stafford Castle, Ancient High House, and the Shire Hall Gallery, Holiday Inn Express Stafford offers easy access to the area's rich history and cultural heritage. Our hotel is a 15-minute drive from Stafford town centre and Stafford Train Station. Birmingham Airport is 40 minutes away via the nearby M6. Explore Stafford’s natural beauty, just a short drive from our hotel. Visit Cannock Chase for scenic walks, cycling trails, and wildlife spotting or wander through the landscaped gardens and grand house at The National Trust’s Shugborough Estate, six miles away. Learn about the town’s past at the Ancient High House, the largest timber-framed townhouse in England, a 10-minute drive from our hotel. Enjoy plays and musicals at Stafford Gatehouse Theatre or attend exhibitions at Staffordshire County Showground, both 15 minutes away. Wander through the ruins at Stafford Castle, a 15-minute drive away and head to the top for some panoramic views or head to Victoria Park for a stroll. Relax after a busy day in your room with a flat-screen TV and en-suite with shower. Enjoy a free buffet breakfast each morning before heading out for the day. Order light bites and coffees throughout the day and grab a bite to eat in the evening from our snack menu. Relax with drinks from the bar in our Great Room and catch up with free Wi-Fi.
Located in Stafford (Gailey), Spread Eagle, Gailey by Marston's Inns is within a 15-minute drive of Wolverhampton Race Course and University of Wolverhampton. This inn is 7.5 mi (12.1 km) from Wolverhampton Wanderers F.C. and 7.5 mi (12.1 km) from Molineux Stadium.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
At Spread Eagle, Gailey by Marston's Inns, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 5 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Located in Dudley, Himley House Hotel by Greene King Inns is a 1-minute drive from Himley Hall and Park and 7 minutes from Dudley Town Hall. This inn is 13 mi (20.9 km) from Utilita Arena Birmingham and 14.7 mi (23.7 km) from Bullring & Grand Central.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
At Himley House Hotel by Greene King Inns, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk and ATM/banking services. Free self parking is available onsite.
Stay in one of 23 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
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