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The hotel is in the heart of Llangollen. Easy reach to shops, cafes, pubs, railway station and of course the river Dee. The hotel has a large car park for patrons. We were greeted at reception by a pleasant man and given our keys. He explained the times of breakfast and evening dinner. Our room was basic but clean, we had a front view of the hotel. The breakfast was lovely, great choice to meet the needs of everyone. We ventured to the rear of the hotel and sat out on beautiful tables with parasols overv looking the Dee and served with our drinks. There seems to be a staff shortage as staff were all mulit-tasking but were in good spirit. Will definitely return to this hotel.

Stayed here for one night for a wedding. Beautiful location but hard to get to if you don’t drive (taxis available but fairly expensive). Staff were very friendly and polite. I had an issue with my room and they came straight away to take a look. I had to change rooms in the end and they were very helpful and gave me a free Prosecco for the trouble (though it was no trouble at all!). Breakfast was good and the bed was comfy. Wish I had more time to spend in the area as it was so beautiful!

Very nice small hotel, the room is clean and tidy, the facilities are complete, breakfast is about 6 pounds for one person, there is parking lot at the door, the stairs upstairs is a bit narrow, it seems that there is no elevator, we brought two big boxes to get the building fee Strength, the hotel is located next to the road, there is a little sound at night, but it does not affect sleep, in short, it is not bad!

5 of us recently came for a Spa break including ,lunch,evening meal and breakfast. We each had 2 treatments each and had full use of the spa facilities. On arrival at Reception we were greeted by a lovely and very helpful lady who told us everything we needed to know. We checked into our rooms (3 rooms in total and they were the Superior Rooms) they were all spotlessly clean,with free Toiletries and complimentary tea,coffee and hot chocolate. We also had a gift in each room which was a bottle of Prosecco. Each room had a balcony overlooking the canal and countryside views,very relaxing. Beautiful rooms and decor with a safe,fan ,iron and ironing board. After check in we went for lunch where we had a lovely bottle of champagne to share and a Mezze Board each which consisted of fresh bread,breadstick,houmous,olives,pate,selection of meat,dips and new potatoes which was delicious. We then went to start our spa experience...again spotlessly clean facilities...Spa included,Sauna,Steam room,jacuzzi,hydro pool,swimming pool,gym,floating beds etc and a lovely relaxation room where we were served fresh fruit and fruit juice when requested. Plenty of water,green tea and herbal tea also available. We each chose to have the deep tissue massage...50 minutes each and it was absolutely perfect and they worked to your requests. The second treatment the following day we chose between us the Mud Rasul ,Massage Chair and the Floatation booth...between us we all agreed were absolutely fabulous. The whole spa experience was wonderful and relaxing,the lights in there were dimmed but enough light to see what you needed to see but made it even more relaxing a long with the calming spa music. On the evening we all went for dinner and drinks...we all had a 3 course meal...food freshly prepared and tasted delicious...empty plates all around. Breakfast the following morning was a buffet style...from full English to continental with tea,coffee and fruit juices...again very nice indeed. When we finished that day we were all given a complimentary gift each from the Spa ...a selection of lovely Toiletries and bag. The whole experience from start to finish was wonderful ,friendly and helpful staff,quality food,excellent spa,beautiful rooms ...would I recommend coming here? Absolutely 100% without a doubt...we came home feeling fully relaxed and content from our break away ...