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We are stay at this wonderful hotel for one nights. Here are our honest comments: 1) The location is convenient, just two bus stops away from Terminal 5 by the No. 423 bus. 2) The bedroom is elegant and equipped with modern facilities. It is very clean, comfortable, and comes with high-quality bottled water, tea, coffee, and cookies. 3 )The bedding is also very comfortable for sleeping. Overall, Keep up the good work and continue to provide high-quality service at a reasonable price for your customers. Best regards, Kit Chua Malaysia

I had an absolutely delightful stay at [Hotel Name]. From the moment I arrived, the staff went above and beyond to make me feel welcome. The room was spotless, well-maintained, and incredibly comfortable, providing a perfect retreat after a long day. A special mention to Sir Ivan Caldeira, who was exceptionally helpful and attentive throughout my stay. His professionalism and kind demeanor stood out, ensuring every need was met promptly and with a smile. The overall service was outstanding, with every team member exuding warmth and politeness. It's clear that customer satisfaction is a top priority here. I would highly recommend this hotel to anyone looking for a comfortable and well-serviced stay. I’ll definitely be returning!

After a 15 hour flight, the Radisson Red hotel was the perfect place to relax. The rooms were large and the bed was the most comfortable I have ever slept in. We enjoyed the classy decor and the yummy selection at breakfast too!

Very close to Heathrow terminals 3 and 2. Hopper bus takes you quickly there. Rooms are clean and nice. Service desks are very helpful and in the most part pleasant.

This would have been the perfect review had a cleaner not come into my room at 08:19 whilst I was still sleeping. I heard a knock at the door, but I thought I was dreaming. She then entered my room before I asked her to get out. I had travelled to London the night before a weightlifting competition because I was prioritising sleep. In hindsight, it would have been as well travelling on the day of the competition because I would have slept better at home. It defeated the purpose of my stay and I am annoyed that I have paid for the room now. I understand that my checkout time was 12:00 so why were they trying to turn my room around at 08:19. Very frustrating.

Very very good

This is the first time I have booked a hotel alone for the night before a flight and I was very impressed both with the hotel and its reception staff who arranged my transport to the airport for me too. I would use again and recommend

Pro's and con's for this hotel are at the opposite ends of the spectrum. The gentleman who greeted us at checkout was polite, helpful and happy. The member of staff who woke us up banging on the next door room at 6am. Not so much. After what felt like 5 minutes of loud banging outside our door and over 20 knocks at 6am both me and my wife were very much awake. I answered the door to a member of staff who said he was trying to wake the next room. I joked that our room were all awake and he just continued banging as loud as he could on the door. I did let the reception know and they acknowledged that this wasn't normal. The management however dismissed this complaint. I do think that most long haul flyers value their sleep, but that is the hotels policy apparently. In the morning we needed to print our COVID test results and the reception staff acted like a McDonald's worker who you have just asked for additional ketchup sachets. Breakfast however is great, a good spread of hot and cold foods and good coffee too. The sports lounge is an ideal spot to wait in before you head to the airport to check in too.

Stayed here for a short layover and its quite near Heathrow airport!! Took a bus from the airport, about 15-20mins (excl waiting time) and we reached. Check in: Swift, maybe cuz it was 11+pm hehe Service: Great, there was a night menu from the hotel resturant next door and our hotel staff took the extra mile to collect and bring over to reception for us 🙏 Food: Morning breakfast was a classic american brekkie buffet, it was quite good. Comfort/cleanliness: Bed was comfy, clean. Toilet was huge and very wheelchair accessible but shower area was a little small when curtains are drawn (and if u accidentally touch the wet curtains its SO COLDDDD 😳 toilet wasnt the best looking cuz it looked like public ones but overall still ok