It is very close to the down town, a 15-minute walk to the shopping center, and also to the famous Norwich Market and Norwich Castle. The hotel room is not big, but clean and tidy, it is recommended.
All five of us had our own room, all situated together in the main house and one had a room with a shower which was located just outside. Breakfast choice was good and we also had our evening meal there each night. The menu for the evening meal did not change but there were 2 vegetarian options and what looked like a good selection otherwise. There were two main lounges and a small, well stocked bar. Also a garden with seating. The hotel was a short-ish walk from town and a bus stop was just opposite. A good choice for a stay in Norwich.
I have to say that it wasn’t a pleasant stay at all. Firstly my understanding was that I’d booked a ground floor appartment with a bath but instead I was on the first floor with no bath. Contacted someone my first evening with regard to this and they stated they’d look into the bookings the next day and get back to me, I didn’t hear anything back. My first morning I was awoken at 6am by the fire alarm, I went outside as you would and there was no one to be seen anywhere, the fire alarm persisted for an hour. That evening I was then cooking and using the oven which produced a minimal amount of smoke as ovens do if not been used for a while or not spotless, I tried to put the extractor fan on but this didn’t work, subsequently I then apparently set the alarm off as a result. I went outside again and there were people this time but only people staying in the apartments. Luckily a gentleman knew what to do to turn the alarm off (someone else staying in the apartments) and he said the fire alarm goes off all the time! After flushing the toilet there was just a contact gush of water as it wasn’t recognising when the cistern was full so had to tie up the chain in a certain way to prevent this from flowing all night. There wasn’t a single shelf in the bathroom so had to put everything, toothbrush, toiletries etc on the floor. The fridge door was faulty so didn’t close properly. Tried to open the bigger window but it felt like the whole pane of glass was going to fall out. I was booked in to stay for 3 nights but for all the reasons listed left early and didn’t stay the third night.
41 review
3.9/5
Price from
AED 412
per night
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Located in Norwich, Felbrigg Lodge Bed and Breakfast is within a 5-minute drive of Norfolk Coast and Chestnut Farm. This spa hotel is 16.1 mi (25.9 km) from Norfolk Broads and 3.1 mi (5.1 km) from Sheringham Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and a picnic area.
Satisfy your appetite for dinner at the hotel's restaurant, Felbrigg Lodge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 9:30 AM for a fee.
Featured amenities include a business center and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 3 individually decorated guestrooms. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
With a stay at Namaste Palace Hotel, you'll be centrally located in Norwich, within a 5-minute drive of Norfolk Broads and Castle Keep. This guesthouse is 0.3 mi (0.4 km) from Surrey House and 0.3 mi (0.5 km) from Megazone.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
Enjoy a satisfying meal at NamasteVillage-Vegetarian serving guests of Namaste Palace Hotel.
Stay in one of 11 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include coffee/tea makers and free tea bags/instant coffee, and housekeeping is provided daily.
Clean, comfortable and compact accommodation with all the basics. Very convenient if you want to visit the university, a little less so if you want to visit the city centre, although there are regular bus services. Supermarket and coffee shop close by, pleasant surroundings. Have stayed a few times and would do so again.
We booked a night in the riverside guest house. The room cost us £70 including a parking permit. When entering the room it smelt damp and was overpowering we thought this was just a case of opening the windows, which we did and went out for the night, when we arrived back the smell was stronger. In the room we were advised that if there were any issues with our stay to email them directly to the hotel, which we did, I informed them that we had to sleep with the windows open due to there been no ventilation and an overpowering smell. To which they replied below. Baring in mind the conditions they mention towards the end was that I had mentioned that I had asthma and was pregnant and struggled to sleep in the room as it was. And according to them I should have made them aware of my ‘condition’ and they would have given us an alternative or cancelled. At ”Riverside” we have 4 buildings and 9 different types of rooms for the variety of guests with different needs and budget. When we received this booking on the 2 March 2022, I was asking myself: who are these people, making the reservation so far in advance and selecting our cheapest (our worst) room? All the better rooms were available, and at that time the prices were very low, for a few quid you could have Standard or even Superior room... General info: ...”Please make sure the type of bed(s) and size of the room(s) you booked suit your needs. Note, there are Small (Economy), Standard and Superior sizes of the rooms. If Small room is selected, please expect it to be smaller than Standard room, one side of the bed against the wall and no view from the window. When the cheapest room is selected, one should ask: ”What kind of people book these rooms and in this area? We didn't receive any information about you or your condition in the section ”Important info about the guest” or ”Special requests” and knew nothing about your sensitivity (nobody else complained about the smell) If you'd mention your condition on your booking, then we'd advise you to upgrade your room or cancel it altogether. Kind regards, Kasey, manager
Where do we start , got married here in august and to say how well it was organised is an understatement, From start to finish the whole day was incredible, food, room, how it was decorated was amazing , would highly recommend if you are thinking of getting married, big shout out to Josephine for organising the day and to Steve the toastmaster for sorting out the day as we went on , thanks sgain
I stayed here when I was on a business trip in Norwich. The environment is great. It's just a manor hotel. The facilities are too old. The floor is creaky. The facilities in the room are very old. The third and fourth tier hotels in China are better than this. If you are a pretentious person, forget it. The environment is still very good. The air is very fresh. The breakfast is also OK. Anyway, it's just an ordinary British meal.
With a stay at The Bird in Hand in Norwich, you'll be within a 15-minute drive of Norfolk Broads and Lower Wood. This inn is 4.8 mi (7.8 km) from Norfolk Tank Museum and 5.1 mi (8.2 km) from Wymondham Abbey.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
At The Bird in Hand, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Free self parking is available onsite.
Make yourself at home in one of the 8 guestrooms.
Excellent
4 review
4.5/5
Price from
AED 382
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Best Norwich hotels with tasty breakfast
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Start your day with a tasty breakfast at one of our top hotels in Norwich.
With a stay at Sprowston Manor Hotel, Golf & Country Club in Norwich, you'll be within a 10-minute drive of Norfolk Broads and Mousehold Heath. This family-friendly hotel is 2.3 mi (3.8 km) from Catton Park and 2.4 mi (3.9 km) from Badminton at Blyth Jex.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and an arcade/game room.
Satisfy your appetite at 1559, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Stay in one of 124 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as desks and coffee/tea makers.
Located in Norwich, The Dial House is in a rural location, within a 5-minute drive of Hampton's Home and Garden and Whitwell and Reepham Station. This hotel is 13.3 mi (21.4 km) from Norfolk Broads and 2.7 mi (4.4 km) from Cawston Village Hall.
Pamper yourself with onsite massages or take in the view from a terrace.
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to noon.
Guests will find features like a virtual front desk.
Stay in one of 8 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided on request.
With a stay at The Marsham Arms Inn in Norwich, you'll be within a 15-minute drive of Norfolk Broads and Buxton Heath. This inn is 3.5 mi (5.6 km) from Haveringland Lake and 4.3 mi (7 km) from Cawston Village Hall.
Make use of convenient amenities, which include concierge services and wedding services.
At The Marsham Arms Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Free self parking is available onsite.
Make yourself at home in one of the 16 guestrooms.
With a stay at Wayside in Norwich, you'll be a 4-minute drive from Norfolk Broads and 6 minutes from Fairhaven Woodland and Water Garden. This guesthouse is 10.4 mi (16.8 km) from University of East Anglia and 2.5 mi (4 km) from Salhouse Broad.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a picnic area.
Breakfast is available for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.
Stay in one of 3 guestrooms featuring flat-screen televisions.
With a stay at The Plough Inn in Norwich, you'll be within a 10-minute drive of Norfolk Broads and Blickling Hall. This hotel is 11.3 mi (18.1 km) from University of East Anglia and 2.8 mi (4.5 km) from Buxton Heath.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a picnic area. This hotel also features barbecue grills and a banquet hall.
At The Plough Inn, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, express check-out, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 11 individually decorated guestrooms, featuring minibars and Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Digital television is provided for your entertainment. Bathrooms have showers and hair dryers.
With a stay at Hotel Wroxham in Norwich, you'll be steps from Norfolk Broads and a 3-minute drive from Hoveton Hall Gardens. This hotel is 1.7 mi (2.7 km) from Wroxham Barns and 1.9 mi (3.1 km) from BeWILDerwood.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy Regional cuisine at The Waterside Terrace, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available for a fee.
The front desk is staffed during limited hours. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
With a stay at Norfolk Mead in Norwich, you'll be steps from Norfolk Broads and a 4-minute drive from Wroxham Barns. This spa hotel is 3.7 mi (6 km) from Hoveton Hall Gardens and 5.3 mi (8.5 km) from BeWILDerwood.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
At Norfolk Mead, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 16 guestrooms.
Located in Norwich, Church Farm is within a 15-minute drive of Norfolk Broads and University of East Anglia. This guesthouse is 1.8 mi (2.9 km) from City of Norwich Aviation Museum and 3 mi (4.9 km) from Hellesdon Hospital.
A complimentary breakfast is included.
Event facilities at this guesthouse consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 10 guestrooms.
With a stay at The Parson Woodforde in Norwich, you'll be within a 15-minute drive of University of East Anglia and Top Dog Paintball Ltd. This guesthouse is 9.5 mi (15.2 km) from Norfolk Broads and 1.1 mi (1.8 km) from ROARR! Dinosaur Park.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
At The Parson Woodforde, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a computer station and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms.
A welcoming Norwich Hotel with a restaurant, meeting facilities and an onsite health clubHoliday Inn® Norwich Hotel is only a 10-minute drive from the city centre.We’re close to the A47 and the A11, so there’s easy access to the Norwich Castle Museum & Art Gallery or the Norman Norwich Cathedral, while the shops at Castle Mall and the Riverside entertainment complex are within a short drive. If you don't feel like driving, use our free car park and take the bus – there's a stop near the hotel. Norwich Airport (NWI) is only 5 miles away, and families can reach the sandy beaches around Great Yarmouth in about half an hour. Our four conference rooms are suitable for business meetings, weddings or parties and can host up to 150 guests. We are close to Broadland, Norwich and Hall Road Business Parks.At this hotel, you can enjoy:- Free WiFi- Rooms with sofa beds for families- 24-hour room service- Kids stay and eat freeOur comfortable rooms have satellite TV and a choice of pillows to help you sleep. Relax, work out or book a spa treatment at our free You Fit Club, which has a pool, a steam room and a well-equipped gym. Overlooking the garden, the Our open lobby serves delicious breakfasts and hearty dinners, with snacks and Starbucks coffee available all day in the bar.
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4.0/5
Very Good109 review
Price per night from: AED 331
Find best four-star Norwich hotels
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For business or leisure, these four-star hotels in Norwich provide the perfect stay for your journey.
With a stay at The Bird in Hand in Norwich, you'll be within a 15-minute drive of Norfolk Broads and Lower Wood. This inn is 4.8 mi (7.8 km) from Norfolk Tank Museum and 5.1 mi (8.2 km) from Wymondham Abbey.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
At The Bird in Hand, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Free self parking is available onsite.
Make yourself at home in one of the 8 guestrooms.
Hotel near Norwich City Center, Norwich 100% of visitors choose this area
Located in the historic quarter of Norwich city centre opposite the famous Norman cathedral; the Maids Head is believed to be the oldest hotel in the UK. Dating back to the 12th century it is rumoured that Queen Elizabeth I and Catherine of Aragon have been among its many guests. Today it offers both contemporary and period character bedrooms all with free Wi-Fi and satellite TV. Norwich Castle; The Forum and Norwich Market are a short walk away. The award-winning WinePress at Wensum Restaurant serves fine food with 40 wines available by the glass. The hotel has its own tapas bar and a Jacobean snug bar once patronised by Horatio Nelson. A Classic British Hotel / CB. Stay inspired.
Experience Norwich at our family-friendly hotel, which overlooks the Norwich City Football Club.We are located just a 15-minute walk from the city centre, a 10-minute walk from Railway Station and an approximate 20 minute drive from Norwich International Airport.You can visit the towering, 900-year-old Norwich Cathedral, with its famed medieval roof boss sculptures. Overlooking the city, Norwich Castle, hosts art exhibitions, and you can take a tour down to its dungeon. The nearby Norwich Theatre Royal has a lively programme of musicals and drama.For a family day out, take a leisurely drive to the unique waterways and picturesque countryside of the Norfolk Broads or the north Norfolk coast.The hotel’s fully-equipped meeting room seats up to 14 attendees.At this hotel you can enjoy: -Free Wi-Fi -Small Mini-Gym -24h rooms service -Kids Stay and Eat Free (Terms and Conditions Apply)Start the day with a full English breakfast or just continental in the light-filled restaurant, and if you're in town for the football, be sure to book for the pre-match meal. We have several rooms that offer unique views of Norwich Football Club’s pitch allowing you to watch any football match in comfort.Our restaurant offers a selection of international dishes and is a perfect place place to celebrate family gatherings or just relax in our bar with your friends with TNT sports, drinks and Starbucks coffee.
Located in Norwich, Barnham Broom Hotel, Golf & Spa is in a rural location, within a 10-minute drive of ROARR! Dinosaur Park and University of East Anglia. This golf hotel is 7.1 mi (11.4 km) from Earlham Park and 7.9 mi (12.7 km) from UEA Sportspark.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for dinner at The Brasserie at Barnham, a restaurant which specializes in Modern European cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Norwich? This hotel has 775 square feet (72 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 46 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your Tempur-Pedic bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Five minutes' walk from Norwich International Airport, Holiday Inn® Norwich - North hotel is 15 minutes' drive from the city centre. Alternatively, leave the car in the hotel car park, where parking is available for a small fee, and walk to the nearby Park and Ride stop for a bus into town, where Norwich station is served by direct trains to London. Park, Stay & Go packages are available.The 12th-century Norwich Cathedral, with its soaring spire, and the masterpieces at the Sainsbury Centre for Visual Arts are both 20 minutes' drive from the hotel. The Norfolk Broads' rivers and lakes are a 45-minute drive away. An hour from the hotel, enjoy a tour of the royal Sandringham Estate's grand country house and vast gardens.Business guests are a 20-minute drive from Broadland Business Park. At the hotel, seven flexible spaces, including an event suite with a state-of-the-art light show, can host functions for up to 600 people theatre-style. Audiovisual equipment free Wi-Fi is available.In the Open Lobby Restaurant, you can start your day with a buffet breakfast, or dine on a juicy burger or a healthy salad. A visit to the well-equipped gym or indoor pool can help keep you fit before you relax in the jacuzzi, steam room, or sauna. Kids Stay and Eat Free.
With a stay at Dunston Hall Hotel, Spa and Golf Resort in Norwich, you'll be near the airport, within a 10-minute drive of Norfolk Broads and Dunston Hall. This golf hotel is 1.9 mi (3.1 km) from Danby Wood and 3 mi (4.8 km) from High Ash Farm.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This Victorian hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite to eat at the The Brasserie Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Norwich? This hotel has 49213 square feet (4572 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 166 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
The 4-star Mercure Norwich Hotel is great for guests who are looking to relax, whether on a weekend escape, shopping break or a business stopover. The hotel is conveniently located just three miles from Norwich city centre, so guests can enjoy easy access to the Norfolk Broads and Great Yarmouth, as well as a host of spectacular local attractions. Norwich International Airport is less than two miles away, making this hotel the perfect first stop for those arriving in the city.
With a stay at Sprowston Manor Hotel, Golf & Country Club in Norwich, you'll be within a 10-minute drive of Norfolk Broads and Mousehold Heath. This family-friendly hotel is 2.3 mi (3.8 km) from Catton Park and 2.4 mi (3.9 km) from Badminton at Blyth Jex.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and an arcade/game room.
Satisfy your appetite at 1559, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Stay in one of 124 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as desks and coffee/tea makers.
Located in Norwich, The Dial House is in a rural location, within a 5-minute drive of Hampton's Home and Garden and Whitwell and Reepham Station. This hotel is 13.3 mi (21.4 km) from Norfolk Broads and 2.7 mi (4.4 km) from Cawston Village Hall.
Pamper yourself with onsite massages or take in the view from a terrace.
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to noon.
Guests will find features like a virtual front desk.
Stay in one of 8 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided on request.
With a stay at The Parson Woodforde in Norwich, you'll be within a 15-minute drive of University of East Anglia and Top Dog Paintball Ltd. This guesthouse is 9.5 mi (15.2 km) from Norfolk Broads and 1.1 mi (1.8 km) from ROARR! Dinosaur Park.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
At The Parson Woodforde, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a computer station and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms.
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4.6/5
Outstanding14 review
Price per night from: AED 336
Latest Reviews for Norwich hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.2/5
Very Good
YYiyaoyaoWell, the hotel is a bit old and the sound insulation was not that good. No lift, so u have to take the baggage upstairs yourself through the narrow stairs. Staff gave us some food as breakfast since we needed to catch the train in the morning. Many thanks.
GGuest UserStayed here to go on steam train trip .sundown festival on so hotel full and unable to offer upgrade.still got a pitch side room platinumihg membercharming helpful staff unable to give 5 stars as did not have any meals.also when we last stayed here 15 years ago I noted a design fault in the bathroom the soap and shampoo dispensers are very high on the wall for the shower and people using bath cannot reach them without standing and have no separate soap.this increases risk of slipping however this is still a nice hotel with easy access to the railway station.I think this is now the nicest of Kew greens holiday inns in Norwich
I have to say that it wasn’t a pleasant stay at all. Firstly my understanding was that I’d booked a ground floor appartment with a bath but instead I was on the first floor with no bath. Contacted someone my first evening with regard to this and they stated they’d look into the bookings the next day and get back to me, I didn’t hear anything back. My first morning I was awoken at 6am by the fire alarm, I went outside as you would and there was no one to be seen anywhere, the fire alarm persisted for an hour. That evening I was then cooking and using the oven which produced a minimal amount of smoke as ovens do if not been used for a while or not spotless, I tried to put the extractor fan on but this didn’t work, subsequently I then apparently set the alarm off as a result. I went outside again and there were people this time but only people staying in the apartments. Luckily a gentleman knew what to do to turn the alarm off (someone else staying in the apartments) and he said the fire alarm goes off all the time! After flushing the toilet there was just a contact gush of water as it wasn’t recognising when the cistern was full so had to tie up the chain in a certain way to prevent this from flowing all night. There wasn’t a single shelf in the bathroom so had to put everything, toothbrush, toiletries etc on the floor. The fridge door was faulty so didn’t close properly. Tried to open the bigger window but it felt like the whole pane of glass was going to fall out. I was booked in to stay for 3 nights but for all the reasons listed left early and didn’t stay the third night.
We booked a night in the riverside guest house. The room cost us £70 including a parking permit. When entering the room it smelt damp and was overpowering we thought this was just a case of opening the windows, which we did and went out for the night, when we arrived back the smell was stronger. In the room we were advised that if there were any issues with our stay to email them directly to the hotel, which we did, I informed them that we had to sleep with the windows open due to there been no ventilation and an overpowering smell. To which they replied below. Baring in mind the conditions they mention towards the end was that I had mentioned that I had asthma and was pregnant and struggled to sleep in the room as it was. And according to them I should have made them aware of my ‘condition’ and they would have given us an alternative or cancelled. At ”Riverside” we have 4 buildings and 9 different types of rooms for the variety of guests with different needs and budget. When we received this booking on the 2 March 2022, I was asking myself: who are these people, making the reservation so far in advance and selecting our cheapest (our worst) room? All the better rooms were available, and at that time the prices were very low, for a few quid you could have Standard or even Superior room... General info: ...”Please make sure the type of bed(s) and size of the room(s) you booked suit your needs. Note, there are Small (Economy), Standard and Superior sizes of the rooms. If Small room is selected, please expect it to be smaller than Standard room, one side of the bed against the wall and no view from the window. When the cheapest room is selected, one should ask: ”What kind of people book these rooms and in this area? We didn't receive any information about you or your condition in the section ”Important info about the guest” or ”Special requests” and knew nothing about your sensitivity (nobody else complained about the smell) If you'd mention your condition on your booking, then we'd advise you to upgrade your room or cancel it altogether. Kind regards, Kasey, manager
I have to confess that I am a member of this establishment so have a vested interest in its success, but having just come off the golf course in need of a beer and some food, I was greeted enthusiastically by the bar staff despite the fact that the bar area was crowded with golf society folk who had obviously had a few bevvies, a private party and a full restaurant. The staff were literally running to make sure food was getting to where it was needed. There was a delay on food and we were advised in advance. Despite this our food was well cooked and very tasty. Special thanks to Maddy and Adam who always go the extra mile. Just be aware guys that you are appreciated by us members who see your hard work and dedication. PS this is a golf club so if you want a cheap pint get the number 29 bus to Norwich and get off at Hellesdon.
Stayed for 2 days. Room clean. Owner let us stay in staff car park so no parking charges. As hotel wasn’t busy she said we could check out whenever so no rush to get out on the last day. Centrally located so ideal for going out without the need to drive
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