Best Peaslake Hotels

Me and my husband stayed in this hotel unfortunately for only 2 days. The hotel was hidden away with a bike hire shop opposite for anyone that wants to go on the many bike trails they have. From the moment we set foot in this lovely place we were welcomed straight away by a lovely gentleman and then the lady my husband spoke to the day before to book the room, I'm really sorry but didn't get her name , she remembered us straight away and was very kind enough to get in the milk I needed for breakfast. She was a breath of fresh air very friendly, helpful and an all round lovely person. She showed us to our room and we were not disappointed the room was beautiful cosy , warm with a lovely big bed and TV with coffee machine and kettle with everything you could need . The bathroom was lovely and the shower was good. Had a great nights sleep lovely comfy bed and the breakfast in the morning was exceptional with plenty of choice and the young man that served us in the morning was also very helpful and friendly. All the staff that work at this hotel are a credit to the place and we will definitely be going back when I'm the area. Thank you so much so making our stay enjoyable.

We booked this hotel so we could use the steam room and hot tub however both were out of order for 3 days which was the duration of our stay. The food in the hotel - the service was appauling I waited 1.5 hours for a vegan beef wellington to then be brought a caulifour risotto which I didnt order and was given the excuse that the chef didnt have enough time / it would take too long to make a vegan wellingotn- even though it was a sunday roast meal and they knew I didnt eat meat 4 hours before the meal and I was told originally I would have to wait 10 minutes for my wellington after queing up at the cavery- so all I had to eat were sides. The room was great- and hotel immaculate

we have stayed at this hotel a few years ago but it has recently been refurbished, some odd choices of decor! Our room was very nice and the addition of bottles of water was a nice touch. There were no tissues in the room and the towels were a strange choice, they needed to be bigger and i always like white, fluffy towels at hotels and these were grey and not fluffy. The buffet at breakfast was ample but the addition of some fresh fruit and pastries would be good. Dinner was good but the service was very slow and they were obviously busy and understaffed, which i know is a problem in hospitality at the moment. the staff were all very helpful, although the taxi booked for us had a minimum charge of £20 and we were going on a 5 minute trip, I would have been grateful for this information.