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I booked an Afternoon Tea for 7 of us ladies to celebrate my sisters upcoming wedding. There weee 7 of us cousins and sisters who wanted to do something nice. At the time of calling in to book - I was asked to pay for the whole thing up front. Couldn’t leave a deposit. I was told the menu for teas and afternoon tea would be emailed as I mentioned that 3 of us would need the vegetarian option. Nothing was sent. Emailed them still nothing and the evening before I sent a message via their online form to confirm 3 veggie options. On arrival there was confusion when we asked for 3 vegetarian for the afternoon tea. The Tea options were not the same as their options available on their website. They didn’t even offer a Tea menu. The waiting staff were in panic mode and initially I was blamed for not letting them know. When I asked for a refund - a manager came to speak to me. In the end we agreed to stay and were offered a round of complimentary drinks but were told no cocktails available. The crockery was cracked. I had to ask for it to be changed. The bread on the sandwiches were stale. And the Prosecco I paid for was not served until much later when I reminded them It wasn’t until 45 mins into us arriving did we get served. The staff were extremely nice but overall - I would NEVER book an Afternoon Tea and advise others not to. I should have gone to my usual Sopwell House but thinking I would try a different place I tried here. Big mistake

Excellent pub with great staff and delicious food. Along the high street but I recommend heading further down the High Street to find this little gem. It also has rooms which after looking into further detail has great feedback. My wife & I not surprised but will definitely be booking a room with you guys too! Thank you so much!

We stayed for a Thursday and Friday night. The rooms are quaint it being a 15th century hotel. Room 1 is quite small with a tiny shower and toilet. Room 2 is much better and even has an air conditioning unit. The main issues with rooms 1 ,2 &3 is they are at the front of the hotel on a very busy road which goes uphill and thus generates even more traffic noise. The windows in the rooms are very old and do not shut properly and the secondary glass is ineffective. It means we were continuously woken up in the night due to the traffic noise. We were moved to room 2 after 1st night which was much nicer but still suffered from the noise problem. Unfortunately there were no interior rooms available. Our sons stayed in room 16 on the floor above which suffered similar noise problems, we were disappointed to have been placed in the two worse rooms in the hotel even though be booked 6 months earlier. On the positive side the breakfast was very good with tasty ingredients for the full English. There were also another 5 or 6 hot options. There are no pastries available which appears to have been discontinued so should be removed from the breakfast menu. The real positive not is that the hotel provide the wedding dinner reception for my nieces wedding for 50 people which was organised very well with very good food. So if you are booking check they are not allocating you a room overlooking the road in particular do not stay in rooms 1,2,3 & 16

The location is great. Located on the street where all banks, stores, supermarkets and restaurants located. The st albans cathedral abbey is just located opposite of the hotel. However, for the amenities, it would be best if they could provide hair conditioner.

On flying out of Luton we decided not to fight the M1 south with the Monday morning commuters and stayed here overnight, what a good decision that was. The location is lovely in a beautiful farm setting with a large courtyard servicing the rooms. We were greeted by Katie who was lovely and welcoming and shown to Stable 3 in the far corner. A lovely appointed room with a king size bed, TV, and wet room, everything very clean and tidy with a very good selection on the tea tray, plenty of towels. The bed was very comfortable and the bedding of a high quality. Yes there is road noise but it's more background noise and can't be avoided so you take it as one of those things. Breakfast was very good with cereal, juice, lots of fresh fruit, yogurt along with tea and fresh coffee. I opted for poached egg on toast and my wife had beans on toast with veggie sausages. We loved the room a proper farmhouse character room with fireplace and flagstone flooring in the hallway, and lovely countryside views, perfect retirement house! So for £95 it is on a par with hotels at the airport but for the homely feel and the service provided we will now always return here if we ever fly from Luton again. If you are reading this then take my advice and book here, it's also an easy 12 minute drive to Terminal 1 car park. The Fox pub is 5 mins away for your evening meal, also very good.

Excellent breakfast but I was charged for 2 @ £18.95 each (as I had a single room) so very expensive. On querying this I was told it was standard practice Large room although was surprised to have a disabled room when I hadn't requested one - meant that sink was low and shower was in the bath Room was cold. I was told the air conditioning had been put on for the summer and the room temperature couldn't be adjusted. Temperature control in room didn't work apart from blowing more cold air through the vents. Bathroom radiator didn't heat when turned on. Shower was lukewarm. Volume on TV control didn't work so sound very low Green light on ceiling for smoke detector kept me awake.

It’s always lovely to return to Luton Hoo for afternoon tea. But I’m not sure that I like the new format. Where you’re given sandwiches, a little bit mean in portion, and then if you ask for more they want to charge you. I managed to exchange more sandwiches for cakes, for which they were very obliging. Knowing how little it cost to make sandwiches, I’d rather pay an extra £5 and have the quantity desire without being charged. So not overly impressed with this new regime.