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A fantastic stay, the room was just what we were looking for, the pub and restaurant has a fantastic atmosphere and the staff are so friendly and accommodating. Would definitely stay again!

I was impressed with the outlook of the interior entrance. However, kids beds was so uncomfortable and one of the bed has a broken with sharp metal wire hanging upwards which injured my daughter's back. This shows how careless the management team are. overall rooms are way too small for a family the space to move around is via the bathroom area. Staff are OK!. Location: One of the best reason to stay at this hotel would be the location. Quite, traffic less, easy access to superstores such as Costco & fuel, Tesco, Asda fuel, gas station, few takeaway places. Great place for fitness enthusiast. Nice Pub and restaurant at your door step. under a hour away from a beach and not just a beach there are plenty other things to do but not its impossible to enjoy in a day. Number of places to enjoy with your kids. Things to do: Pleasureland (Make sure to advanced book ticket online), Splash World, pedalo Ducks £15 for 2 adults and 2 kids, Huge place to shop around and plenty places to eat. Not far from Trafford Centre. Next time I am back in Manchester I will be visiting Indoor Skydiving place called Beyond, Dyno golf park amazing place to try out with kids £18 for 2 adults 2 kids with Starbucks drink. Parking at Soutport beach at Seafront on Marine Dr costs £8 for whole day (Totally Worth it)

There was a problem when booking into hotel as we had gone through Trip.com and receptionist said that we had not paid as no confirmation had come over to them from third party. We explained that we had paid showed her the relevant information on my phone etc -but still insisted that we had to pay . We waited at reception for about 40 minutes while we waited for the receptionist and manager were in back room sorting it out.This in fact made us late for our evening meal - which we had to miss out on- as well as being late for our meet n greet showing at the Theatre Royal - which we also missed out on- It spoilt our evening - but the amenities and staff in the hotel were fabulous- especially the young girl who served us breakfast in the morning.x

Beautiful hotel

Came here on a bus tour trip. Taken immediately by how modern our bedroom was and the facilities. Also very clean. Had dinner which was excellent. We had pate and mackerel to start, sea bream for mains with potatoes and veg and dessert of cheesecake. All excellent and very well served. As my title suggests, the best hotel yet on a bus tour. Well recommended.

After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024). This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers. For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.