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After a 15 hour flight, the Radisson Red hotel was the perfect place to relax. The rooms were large and the bed was the most comfortable I have ever slept in. We enjoyed the classy decor and the yummy selection at breakfast too!

It was a good stay, smooth and easy check in. Good location. However I feel housekeeping could have been a little bit better. Sometimes I spend the whole day out and came back only to find my room not done and they end up coming late at night to ask if I would like to have the room cleaned.

This would have been the perfect review had a cleaner not come into my room at 08:19 whilst I was still sleeping. I heard a knock at the door, but I thought I was dreaming. She then entered my room before I asked her to get out. I had travelled to London the night before a weightlifting competition because I was prioritising sleep. In hindsight, it would have been as well travelling on the day of the competition because I would have slept better at home. It defeated the purpose of my stay and I am annoyed that I have paid for the room now. I understand that my checkout time was 12:00 so why were they trying to turn my room around at 08:19. Very frustrating.

Pro's and con's for this hotel are at the opposite ends of the spectrum. The gentleman who greeted us at checkout was polite, helpful and happy. The member of staff who woke us up banging on the next door room at 6am. Not so much. After what felt like 5 minutes of loud banging outside our door and over 20 knocks at 6am both me and my wife were very much awake. I answered the door to a member of staff who said he was trying to wake the next room. I joked that our room were all awake and he just continued banging as loud as he could on the door. I did let the reception know and they acknowledged that this wasn't normal. The management however dismissed this complaint. I do think that most long haul flyers value their sleep, but that is the hotels policy apparently. In the morning we needed to print our COVID test results and the reception staff acted like a McDonald's worker who you have just asked for additional ketchup sachets. Breakfast however is great, a good spread of hot and cold foods and good coffee too. The sports lounge is an ideal spot to wait in before you head to the airport to check in too.

Stayed here for a short layover and its quite near Heathrow airport!! Took a bus from the airport, about 15-20mins (excl waiting time) and we reached. Check in: Swift, maybe cuz it was 11+pm hehe Service: Great, there was a night menu from the hotel resturant next door and our hotel staff took the extra mile to collect and bring over to reception for us 🙏 Food: Morning breakfast was a classic american brekkie buffet, it was quite good. Comfort/cleanliness: Bed was comfy, clean. Toilet was huge and very wheelchair accessible but shower area was a little small when curtains are drawn (and if u accidentally touch the wet curtains its SO COLDDDD 😳 toilet wasnt the best looking cuz it looked like public ones but overall still ok

I had an absolutely delightful stay at [Hotel Name]. From the moment I arrived, the staff went above and beyond to make me feel welcome. The room was spotless, well-maintained, and incredibly comfortable, providing a perfect retreat after a long day. A special mention to Sir Ivan Caldeira, who was exceptionally helpful and attentive throughout my stay. His professionalism and kind demeanor stood out, ensuring every need was met promptly and with a smile. The overall service was outstanding, with every team member exuding warmth and politeness. It's clear that customer satisfaction is a top priority here. I would highly recommend this hotel to anyone looking for a comfortable and well-serviced stay. I’ll definitely be returning!

Very very good

Last minute reservation due to a flight delay causing unexpected overnight stop. Booked on trip.com, arrived to the hotel about 10 minutes later. The bar had great options and staff were friendly. Great room, all needs met!

Booked two rooms for a one night stay as this place is near to the viewing area at Heathrow airport. Unfortunately neither of us slept much due to poor quality matresses and thin curtains letting the light in. Also the walls are paper thin so you can hear everthing from the next room. The man that checked us in did not speak much english and seemed in a rush to get away. My room seemed clean but my friends was not, hairs and stuff in the bed. The tray with tea and coffee had no milk and the kettle was very dirty. One sachet of coffee was provided but this was a 3in1 which contained sugar. Plenty of tea bags, a few sugar sachets but no use without milk. We arrived too late to do much about any of the complaints and the man did not seem to speak english anyway, and we left at 0600 and there was no one around. On the plus side both rooms had a fan provided. My view, pay a little extra and stay elsewhere.