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I used the lis hotel as a base to visit with friends. Hotel was great, staff were friendly and helpful and the room was spacious and well laid out. The breakfast was comprehensive, nicely cooked and hot, the fruit and pastries were fresh and the coffee was fab. I will definitely use this facility again I will definitely stay here again.

I can't fault the hotel itself is gorgeous, perfect location and food for both breakfast and evening was incredible. The aesthetic is everything you would want in a Cotswolds escape with scenic walks surrounding the area and incredibly lovely staff. The food was some of the best food I have had for a while! The however - we were pre warned a couple of weeks before our arrival about an event taking place. I rang to ask how the noise would be, and would the bar or hotel spaces be affected to which we were told we wouldn't hear anything and no they would not, which was not the case. Until 11pm it felt like a nightclub, we had come for a quiet escape but instead had wedding music and singing and shouting, also using all of the bar area. Felt quite disappointed about this, mainly because we just wanted a quiet weekend in what would have seemed like a cosy and quiet place but instead it was chaotic and loud. We would have happily rebooked and enjoyed another weekend which wouldn't have felt as overstimulating. We did ask at the time to which we were just apologised to and it would go off at 11pm. There is always this risk when booking a hotel which has a venue, but equally if we were told when we rang this was going to be the case we would have simply rebooked.

Receptionist friendly and helpful A feeling that the young staff hadn't been trained adequately not supervised. They were helpful but little things like table not set correctly no side plates. Trying to have a quiet breakfast and staff were chatting and giggling behind us. Member staff had torn leggings. Generally expected staff to be dressed smartly for a Best Western. Our bedroom was large and comfortable lovely view outside window. Unfortunately at night we were unable to get to sleep due to people drinking in the conservatory part until 2pm. My partner had to shout out of window politely saying ”did they know what time it was”. The hotel, in our view, should have a policy with regard to no outdoor drinking after midnight for consideration of other customers.

The town is quiet, the houses are beautiful, the vehicles are few, there are commercial streets and big supermarkets. The hotel has an independent courtyard, a private entrance to the room, ample parking space, complete facilities and cleanliness, sitting on a bench and watching the flower room 🦋🐝 flying. The restaurant is delicious in English and has a rich breakfast. The owner is enthusiastic and talkative: What is the weather like today? A cup of wine, a cup of tea, a wooden table and chairs outside the window...

We stayed in a signature room, when I opened the door the room was so small that the door would only open half way as it was so close to the bed. You need to be slim to get in these rooms, and don't take a suit case or you will only be able to get it into the room turning it sideways. The rooms are fine nice decor but very dark due to the scaffold outside the window. The Hotel phoned me a week before arrival to say the courtyard was closed due to works going on but never mentioned the scaffold. Whilst we were at breakfast the workers on the scaffolds managed to open two of our windows and decided to sweep dust and rubbish around on the scaffold which started to come into the room. We also had to put up with disgusting foul language from the workers. We told the lady when we booked out, she said 'Oh deer, hope your next visit will be better` never again. These people are amateurs and should have never let those rooms with the noisy works going on. However Breakfast is good.

The location is very good, in the city centre. The hotel is very new and very design. The room is very spacious. The hotel should have been transformed from a historic building. If you park your car, the parking lot at the entrance of the hotel will stop at 6pm-8am, but you can only park for two hours at other times. I will arrive after six o'clock, go directly to the meter to pay, you can stop until 10 o'clock the next day. If it is going to take longer, the hotel will recommend stopping to a public parking lot a little further away.