Best Staines Hotels

Great hotel, great service, superb location on the river, fabulous rooms which encompass the original features of the building and one of the best breakfasts I’ve ever had while travelling! Delicious!

Breakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!

Service is very good and the staffs are very friendly.

The staff was very nice and helpful and was always available to answer questions. The food was also very tasty and reasonably priced. However, the cleanliness of the room left a lot to be desired, with spider remains in the bathroom, sticky eyelashes from the previous guest on the table and crumbs in the bed. There are no sockets directly near the bed and you definitely have to have an adapter with you.

This small hotel with a small bar downstairs is very satisfying. The overall situation of the hotel is exactly the same as the pictures they gave. The room has a small coffee machine, kettle, tea set, radio and other facilities. These are all Very satisfying, in this small town, this is definitely one of the most suitable hotels for a short stay. But it should be noted that you have to come in from the back door, and if no one answers, remember to call and ask them to open the door for you.

Well located, clean and friendly place