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Our first choice of hotel when we visit our home town of Staffordshire. Staff are friendly and welcoming, including the lovely resident cat! Room was clean and comfortable and the breakfast was served with a smile and delicious as always, with a nice selection of options. Love the fact that the crockery is Wedgwood - important to me as I was born in the potteries! 🥰 A bit of noise from the wedding party, but this is made clear on the booking, so was understood and expected. The hotel does its best to ensure guests are aware it is a wedding venue, it’s just a pity that the wedding guests don’t respect the fact that people may be sleeping when they ‘merrily’ return to their rooms. 😳 A great stay as always and we’ve already booked our next stay! Thank you ☺️

We stayed here for two nights while visiting family for a wedding. The studio room itself was fully equipped with just about everything we needed for the stay and it was spotlessly clean… I mean spotless!!! A couple of things deterred from awarding a full 5 stars. 1: The check in is done remotely and was a little bit disjointed. The photo ID sent after booking was asked for again so had to be emailed again before passcodes we’re released. No on picks up the phone so the entire check in had to be done by SMS - although response were quite quick. 2: There was no parking available on arrival and we’d been driving for almost 6hrs so being tired, a bit stiff and hungry this news was a bit of a blow especially as the listing states there is free parking. We Sent a message to the check in team who basically said if there’s no parking well there’s no parking. We did manage to acquire a space a bit later once someone moved their car. 3: Hanley (the area of SOT where the apartments are located) feels a little bit run down, although there is a shopping centre, cinema, market and restaurants /shops to visit and everyone we encountered over the few days were all very friendly and eager to help. 4: The complimentary tea/coffee etc was not replenished during our stay (yeah we know it’s complimentary but in most places we have stayed in they are still replenished daily). Still worth another visit and would definitely book again with the knowledge of what to expect.

Pros The waiter in the restaurant was so friendly and welcoming so thank you. The rooms were comfortable however I booked for 1 adult and 2 children there was no way we would have all fit in the room if we all stayed. (One couldn’t go) Cons Having to use your room card for the lift was very frustrating Not being able to use cash was also annoying and it took ages to be served at the bar as only one person serving Having to pay £7.50 per night for parking was a bit expensive on top of the cost of the rooms 😳

The staff was friendly and helpful the breakfast was good. The cleanliness of the room was excellent and had a good night sleep. The only minor complaint from myself is that they closed the bar early so was unable to have a quick pint 🙁. But would definitely use again if in the area.

The guesthouse itself is within walking distance to Stoke-on-Trent Train Station and Staffordshire University (college road & leek road). The room and the property was very clean. The Owner Gabriel and Property Manager Joe was very helpful and made me feel safe during my stay. They accommodate long stay with discounted price. The rooms are exactly how the advertised on website (if anything better).Rooms are very big and spacious, bathroom were very clean. Rooms had aesthetic lights ( also dimmable). There were Sockets near bed and 2 work desk/ study desk and settee with coffee table. Free WiFi at the property. In short great find and will stay here again.