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A very good house. When I first arrived, I thought there might be safety issues because it was an apartment. But once I settled in, I found it very convenient. There are many Hong Kong people nearby. There are washing machines, public kitchens, shared food, and independent accommodation nearby. There is a Chinese supermarket, free parking, and convenient transportation. It can be given a relatively good score. The only drawback is that there are two big trees above the parking area, and the birds above often poop on the roof of my car.

I love to stay with Hybrid Resi. Nice place and the staffs are responsible to all our needs. Good location, convenient transportation! When I come back next time here must be my choice.

I don’t usually stay in Ibis hotels but this one is like no other ibis hotel I’ve stayed at. From the laid back informal reception area to the contemporary rooms this was a good overnight stay. I appreciated the welcome cookies. The room was spacious but clearly designed for short stays in regards to storage space. There’s USB ports by the bedside. The bathroom has a shower, no bath and good to see the body soap and shampoo in dispensers rather than individual plastic bottles. The water though was only luke warm. The Wi-Fi signal was excellent. Location is excellent in the centre of town and just a few minutes walk to the station. The restaurant menu was limited but adequate for most tastes. My only complaint was the pulsing noise of the bathroom extractor fan which is independent of the air conditioning in the room and not able to switch off.

Not much reception support but the staff is very friendly. The room is nice and clean. I love the washing machine and every kitchenware. Detergent for dish is provided but not for clothes. New sponge and cloth are given for dish washing

Just leaving Holiday Inn Sutton and have had a truly wonderful stay. This hotel was used as a base for exploring London and surrounding areas and can't recommend highly enough. Ok we're not talking 5 star luxury, but if you're looking for that common sense should tell you to book elsewhere. However if you're looking for CLEAN (so important) and comfort with EXCELLENT staff then this will be for you! Staff are honestly some of the best I've encountered (even in 5 star hotels) and I don't say that lightly. Restaurant, front desk, housekeeping, health club all an absolute credit to the hotel and brand. Thank you. Nothing was to much trouble and you made our stay really great. It's the morning and evening acknowledements and friendly vibe and all the little touches that really do go a long way. We'll be back and would highly recommend this hotel and if there's a way to reward staff on duty 27th-29th August 2022 please do :)

The hotel is in a general location. After 11pm or before 10am, the accessories are basically not available for purchase. It takes about half an hour to walk from the modern subway station and about 8 pounds. The front desk of the hotel is in a bar (also a restaurant). The front desk is as big as a washing machine. It is generally unattended. When you check in, you will say hello to the restaurant waiter. She will call the waiter who is going to check in. The room is not in the restaurant and bar, but in a second floor next door, the waiter is very warm and helps us with our luggage. We stayed at 11 o'clock in the evening and the restaurant closed. When he sent us to the room, he also asked enthusiastically: What if you didn't eat? Google can find restaurants or restaurants, etc., so that we feel warm. The rooms are small, but the basic facilities are there, as well as pots for hot water. The size of the bathroom is acceptable, that is, the washbasin is really too small (pictured), about 15 cm wide and 30 cm long, which is very inconvenient. In summary, the price is expensive and the price is not high.

Exceptionally clean room, very spacious. Appreciated being on the first floor for safety (single female). Breakfast was reasonable and delivered to the room on time. The milk was off but when I informed the front seat it was replaced immediately. No shampoo etc but that’s becoming the norm, in my experience, in budget chain hotels. Good value for money. My only complaint: pillows poor quality and lumpy. Otherwise great, and front desk staff were really good. Would stay again, for the right price.

Excellent stay, the meals offered by the hotel are simply incredible. Nothing to say.