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have cockroaches on bed😅😅😅. not clean. only location is superb.

It's location just a very short walk away from Harbour Bay ferry terminal. As this harbour bay ferry terminal integrated building is going to be fully complete soon, as it's look like to be... but just can't confirm as this project should complete long time ago. I book the superior room as it's look new and clean to me. Nearby there is also the Harbour Bay Mall, two seafood restaurant and quite a few food store/kopitiam. Also it's just less than 10mins drive to Nagoya area for shopping and massage. Only down side was there no swimming pool in this hotel and also if you stay at lower floor you surely will hear the music pumping hard and loud as the club location on level 1 at this hotel, it will play till late.

The first impression once step in was great. I'm a simple person, not that fussy so able to adapt to the environment within expectation. Booked this through Booking.com and was required to paid in cash. Not enough cash in hand. Luis the entrance concierge helped me out. He offered to ride on bike which he explained it will be more safer with him around. Thanked him for that. Entrance concierge - Credit to the young chap, Luis. He's polite and went extra mile. 5/5 Front desk - Always love the culture of the people who provide services here. As always very gentle and polite. But they will look better in standard uniform. 5/5 Room 601/602 - we checked in family of 5. 2 big spacious rooms with kids who are active running around. Cleanliness can be improve. Cups not cleaned. Still have stained. Room 602 not fully utilised with cup spoon, bathroom liquid or bar soap and shampoo not filled. The mattress not comfy as I can feel the spring. The hot water not working. Need to focus on essentials. 2/5 Breakfast - not much variety for budget hotel. Consider good enough. For family with kids, would love to see cereal for kids breakfast. 3/5 Checkout - It was pleasant as we traveled during the holiday of SG. They have taxi standard rate so u don't need to worry to travel around. 4/5 Location - Very near to pubs and shops. 5/5. Walking distance of 15-30mins to Nagoya Hill Mall. Overall Rating - 3.5/5 Thank you for the hospitality.

Very very good! Clean and nice. Quiet and peaceful. Booked 3 rooms. The only problems founds are bed are little too noisy while turning and one of the toilet shower head need replacement (broken) due to previous quests damage it probably. Breakfast is alright. Service is good. Deposits is required even if it’s fully paid.

First time stayed at Evitel hotel and was a nice,clean and decent 3 stars hotel. Room is quite clean with all the basic necessities.Hotel is about 5mins walk to Nagoya Hill shopping mall.Reauest for hair dryer and was sent to us last than 5mins.We will come back to stay with Evitel hotel for our next trip and will strongly recommend to our friends to stay in this friendly and nice hotel. Thanks to christine the hotel reception for her helpfulness to call grab to ferry terminal.And lastly not to forget the most friendly, courteous and welcoming manager,Ms Tanti.

We booked 3 rooms for a 2 night stay. The rooms, beds & bathrooms are all clean. Even the towel smell so good. Suggestion: Please put a chair in each room Location: It's located at 'dark' area & not safe to go outside by walk, especially at night. But, it's safe & good inside the hotel. Generally, the whole were great.

So glad to pick this very new hotel in Batam. A value stay that is not compromising on comfort and size. Breakfast was sumptuous with ala carte local or western breakfast freshly cooked on order. Pretty good for the price. Excellent service from the staff too, will highly consider this hotel again for my next visit.

The hotel location is convenient and easily accessible (walkable distance)from the Harbour Bay Ferry Terminal. There is a Chinese restaurant directly opposite the hotel, and a convenience store is also available nearby. The hotel staff are friendly and we also received welcome drinks. Hotel amenities and facilities are modern. The room was decent and clean to a certain extent as there were some minor stains on the bedsheet/bed cover. The water pressure for shower was good. However, the toilet floor still got wet easily due to the short coverage by the glass shower screen. Loud music and people singing could be heard at night as there was a club/pub nearby. This would be fine if you don’t sleep that early. Overall, the hotel is definitely value for money and the location is great!!

Bed ok, room bright and easy to sleep in, compared to similar priced hotel in the area..water pressure is OK. Shower also good..wifi also good and stable... Cheapest in the area.. Maybe because no lift... If you have no problem climbing stairs, it should be OK.. Location quite strategic.. Not too far from the harbour bay ferry terminal.. Same block with morning glory coffee shop, money exchange and minimart..