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Bagus tempatnya . Bersih gak kotor dan sangat harum kamarnya.

the service is very friendly, the place is clean and strategic for everywhere

Stayed here during our business trip to PKY Airport. The dishes served during sahur is good, just like the breakfast menus. Room (single bed) adequate for personal. Choose the room with view to the street to get the sunlight into you room. Airport shuttle is available on request. It takes 10-15 minutes to the airport (9 km). Price is standard. A lot of restaurants around the hotel.

We had best experience with Hotel NEO Palma Palangkaraya. Super helpful staff and amazing service. From room service to kitchen staff and reception staff everyone was so pleasing. Food was nice, breakfast many of variety. We asked for last day we walked around hotel with Location is also good. Overall it was good experience with NEO Palma 🥰

Compare to other SwissBell Hotel we have ever been, here the staffs were not friendly or helpful. We've informed our kids will have coloring activity, but it turned out none. The front desk told me the coloring will start at 2pm, which means the next day of check in. My kids were sad so I asked if I can just get the printable paper so we can bring it home. Unfortunately they said they can't give it. We travelled for 5 hrs and promised the kids will have those benefit, but none. I remember when we went to SwissBell Balikpapan, when my kid's baloon popped-out, and they feel sad, the staff even brought them new baloons to our room to make them happy. Here's the opposite, they didn't even care for what they have promised on the day of your arrival. For our weekend family staycation as a parent, I would never stay here again

Tempat strategis, hanya perlu perbaikan pada layanan kebersihannya, juga mengingatkan ini hotel survive selama Covid-19 harap dimaklumi sarana prasarana masih perlu pembenahan, ya dengan Tarif seperti itu sudah Worth It dengan sarapan. Mohon ditingkatkan kebersihan dan Sarpras nya, terima kasih

The room is clean, just the tv remote is broken, the ac comes out of water so it floods until the bathroom door and the underwater entrance of the sink but overall good and decent