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The good things about this hotel is the Lady at reception is exceptionally friendly and try as much as possible to fulfill her guest need. The guy who escort to our room is also honest and helpful. Its location is in ideal for shop around. You would easily find place to eat or place to buy other food. Some male employee though did show disrespect gesture and even with un-polite words we can understand easily. WiFi was suck, Room facilities was far below what we paid for. There is no mineral water in the room. There is a power outlet for TV, but there is NO TV. In bathroom they provide cheap liquid for shampoo and body wash with different dispenser. Mattress quality was very bad, with soft in the middle and very hard metal on the edge. This is really surprising as we can see in their store they have New King Koil mattress not being used yet. They have ugly wardrobe for us to store our cloth. They only have one power outlet near side table. Their headboard has lights but it were off. Access to the room is amazingly horrible. Steep step with shaking railing, the hallway in front of the room has no roof and get wet when rain. Oh BTW, be careful to walk on pathway from Lobby to Pool area. It is so slippery in the rain, especially if you wear slippers or shoes (better walk on grass). Breakfast was presented in Spanish style. French Toast was served in low quality. It was not processed in a proper way (my wife is chef for 5star hotel, she knows in detail). We were just too tired to do any complaint while in the property. We would not come back if we had a chance to visit Kuta again. There are a lot other options available on the area. We suggest to explore those options and avoid this place.

Lavella is a lovely little property with a beautiful garden. I ended up extending for 3 more nights. The pool is really nice with comfortable lounge chairs and pool towels are provided. The bed is very comfortable and I loved having 4 pillows. The staff is very kind and accommodating. Good Wi-Fi at the property. A water refill station is provided to help with the use of single use plastics.

The fried rice for breakfast is delicious! Can taste the taste of hometown! There are only 4 rooms in a small hotel. The rooms are large and the design is relatively simple. The key is that the bedspreads are very clean! The unexpected surprise is that there is a Harman Kardon sound in the room, the boss still has taste haha! I was going to continue staying on the next day, but I was booked online because I didn’t confirm it on the first day...

The location of the hotel is superb, with the beach at the door. The hotel restaurant is pretty good in that area. The owner of a small traveler next to it is nice and can arrange day trips to other beaches, especially Mawen Beach, which is simply beautiful. There is also a beach to watch the sunrise.

It's my first time on Lombok Island, so I stayed only for one night. It has a very calm atmosphere and you can have the best vacation. The hotel was quite quiet and calm as there were not too many hotel rooms. The pick-up service to Kuta city is also very convenient. The facilities were great, especially the pool and private beach. Not only the facilities but also the service was particularly good and kind. Especially the service of Mr. MAYA was nice. Thank you.

Loved our stay! Having returned from a trip to Morocco a few months ago, Lena's just transported us right back to Moroccan hospitality in beautiful Indonesia. Simple, yet beautifully set up, the villas are a perfect escape for a lovely holiday. The staff and customer service is exceptional - the scooter ride (shuttle service to the main street) was so much fun for our little grand-daughter. Delicious breakfasts (of your choice) were delivered to the villa every morning. We were there for 3 nights in a 2BR villa with our daughter and family and enjoyed thoroughly our own private pool. We wished we could stay longer!!! Definitely, a place to come back to again. 👍 Thank you for an amazing experience. - CynSyl Canada

Unfortunately for the price we were surprised to find the room quite dirty with hair in the bathroom and dirty sheets. Staff were so nice and moved us to another room but this was still dirty. Rooms are nice but the level of cleanliness is a shame especially considering price point.