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Breakfast is quite complete The rooms are quite clean Front liner service is quite friendly So far good

My family stayed here for 2 nights. It was super nice they gave our room an extra bed on the day of our arrival, however we had teribble experience in the first night. Our room had several electricty power failure several times (6 - 7 times) and finally they offer us to move to other room, and suddenly they charged for extra bed, I was so upset and told the receptionist to put the extra bed charge to our bill and I asked to meet the manager first in the morning. In the morning i met Ibu Aming their hotel manager, she was super nice and being sympathetic, after hearing my story she waive extra bed charge from our bill and even offer us to upgrade to deluxe room. I definitely recommend Sunwood Hotel if you are looking for city hotel in Mataram, they got everything you need, pool, spa, restaurant and variety of foods in breakfast buffet.

The environment is really good and the breakfast is also good. But there seems to be nothing to visit around

For such modest money, very good quality service. Good internet was important to us, here it was provided to us without any problems. The pasta in the restaurant is just the bomb!!! Everything in the room is clean and new. Bed linen can be seen that expensive and very pleasant to the body. Thank you! I recommend)

My partner and I stayed at the Favehotel in Mataram close to a friend's house. Good hotel with very good breakfast. Very clean. Location suited us and we visited the Islamic centre close by. Coffee shop next door for the coffeeholics.

This is not my first time came here, and the situation is the same. The cleanness and the ambience still the same. Only a little incidents like a noise sound from the machine pomp and the internet connection from my room is annoying but the GM directly promt response and I moved to the room where I used to in that hotel in the next day , so everything is ok . The croissant is delicious also lupis and getuk the traditional cake, maybe in other days I can taste plecing kangkung here and ayam taliwang. All the team are friendly and helpfull . I will come back again

Service: superb Rooms: spacious and big Cleanliness: clean Breakfast: very tasty and enough Location: okay Price: more than fair Wifi: good STOP SCROLLING, DONT LOOK ANY FURTHER! This is the place to stay when in Lombok. Service - Staff is very friendly. You are welcomed with a drink and towel, and we loved the warm snack that came with it. They go all the way and beyond for you. When they didn’t had a coke they still managed to get one. They welcomed you every time when walking in. The smiles and the sweetness. Also a really big thank you to Mita who managed to get bus tickets to get from Mataram all the way to Labuan Bajo. They were so incredible sweet. They have weekly a get together with some food and invited us to join. Thank you so much guys. Rooms - Spacious, romantic, clean. Very home feel. The view from our room to the swimming pool is so nice. Also the possibility to sit outside is great. Only the bathroom gets a bit wet when showering. Breakfast - the breakfast is good. You get a lot. You choose the night before. The afternoon snack was always fun and we returned to the hotel to enjoy that one! Also eating there is really tasty. Especially the French toast as dessert is to die for! Location - Our plan was only to stay a couple of nights and then move to other part in Lombok. So glad we stayed here for a whole week instead! We rented a motorbike and discovered all the way to Kuta. We saw so much of the island. The price is more than fair. You get much more than in other places. Please keep up the fantastic work. Hope to come back one day.