Best Ramat Rachel Hotels

My mother, daughter and I went to the spa for massages to celebrate my mother’s birthday. We were very disappointed - there was no spa area to change - no robe was given - and relax - before the massage. It was a dingy area at the end of a hallway. It felt creepy and unappealing. We waited outside the changing rooms for the pool, and were told to show up for our massages at the time of our appointments. The massage room was unattractive, makeshift, and cold. We were told to leave our clothes and belongings on plastic crates. My massage was very good, but the masseuse my daughter had kept answering her phone during her massage! It was a creepy experience. We do not recommend the spa. The kibbutz put a lot of resources into the pools, the restaurant, and the lounge areas, but seemed to have decided to add a “spa” as an afterthought, and indeed, it shows.

The hotel is apartment-style, the location is more convenient from the old town, there is a grocery store nearby, there is a 24-hour market on a few walks, you can search under Google map. The shops here usually close at around 8:00. 24 hours is still very convenient. Apartment facilities are OK, but not comparable to hotels in the same price in the country, where prices are generally much higher. But the winner can do something to satisfy the Chinese stomach. Hygiene feels that there are not many people who may live, and some are dusty. It is recommended to let the store clean up before you check in. If you have a free parking space by car. The neighborhood is close to the residential area so it is quieter and the environment is good.

I need to start out by saying I don't mean to bash this place, but I should have read the most recent reviews. Many of the older pics do not represent the current state of the property, maybe in a previous incarnation, but not now. My room, 14 was tiny, and wasn't representative of any of the room pics posted by the owners. It's quite disingenuous for the current owners to use pics when it was a prior establishment, like trying to sell your old used car with the factory photos. The place looks run down, and shoddy. My room had many areas of cracked paint, though recently repainted. Missing drapes, no phone as in the photos. You can tell where they tried to modernize by replacing old windows and doors, but the repairs were done on the cheap, are shoddy. The sign in the bathroom said to run the hot water for a while, it never got hot enough to comfortably shower in the unheated bathroom. They did add a continental breakfast, which would have been more enjoyable had the dining room been properly heated. I was worried about getting a good night sleep given there is no sound insulation from the door, but I will say it was very quiet, probably because this is low season, and the place felt empty of guests. The place is very clean, and the person who appears to be the manager/owner is very polite and very friendly. I can imagine that COVID-19 has been devastating for his business. The takeaway here is that if you need a place to stay in this neighborhood, and are not looking for fancy, this will work if you can get a deal, otherwise look elsewhere. Bed, 5/10. Not the worst I have slept in, but certainly not great. Room condition, also 5/10. Clean but Ikea quality furniture that had seen better days. No shutters, and no blackout drapes. Summer visitors will have problems with this. Bathroom, 7/10. Seemed to have been recently updated, but what good is a shower if you can't use it? Oh, and no glass or cups in the room. How are you supposed to brush your teeth or take meds? Amenities, 7/10. Thin towels, minimal shampoo, soap and shower gel. Extras available as self-serve. Public spaces, 3/10. The place is depressing, it needs a serious refreshing. Breakfast, 5/10. Ignore the older pics of fresh omlets and other hot food. These are old, they only offer what they call a ”continental breakfast”, there is no chef. The TV in the room was ok, limited channels, foreign visitors will have limited choice. To be honest this is not the place where you want to spend time here, anyway. I wound up leaving early, I couldn't spend another night in this place.

We checked in to the hotel for a 2 night weekend stay. We had booked a room with an Old City view. Unfortunately, the view was of another hotel opposite, the First Station and the Mount of Olives. If I leaned out if the window and looked left I could see the Old City. The room was very tastefully furnished, with a comfortable bed and spacious bathroom with separate bath and shower. The hotel has a shallow indoor lap pool, next to a well equipped gym. There is an outdoor infinity pool on the roof with amazing panoramic views in 3 directions. It gets windy up there and the pool was very cold. There is an indoor meat bar on the roof, which we went to, but left soon after as it was freezing at night. I would recommend improving the heating in there. Breakfast was a very high standard with an excellent selection and high quality. Hot drinks and eggs are served to the table. Dinner on Friday night was the best I'd ever had. There was an extensive selection with very good meats in the carvery. The food was further enhanced by the excellent service by the dining room staff. We also enjoyed treatments in the spa. The spa receptionist was very friendly and helpful. The lobby bar serves good cocktails and food. The staff in the hotel are very service oriented, from the room cleaners, to the reception staff (apart from one rude receptionist). Fadi at reception ensured that the guests got the best service and should be commended.

The hotel is good, but the communication with the front desk is not very good. The price of the extra bed is not the same. The final price and the price are not the same. Fortunately, the bulk of the room fee was paid in Ctrip.