Best Alpago Hotels

Buongiorno!! Sono estremamente delusa ! Sono arrivata con la mia famiglia,mio marito e mia bambina di solo due anni e mezzo,prima mi hanno detto un prezzo,quando sono tornata dal posteggio con le valigie mia hanno detto che era un’altro prezzo,va bene se può sbagliare. Arriviamo il camera la tv non funziona e,ho dovuto chiamare il reception ,la Wi-Fi non funzionava, e lassudo totale quello piu spiacievole è stata la pulizia della camera,veramente un schifo. C’era capelli ovunque nel letto e nel bagno! Fili lunghissima do ragnatela proprio su la testiera dei letto. La fondera c’era pelli da tutte due lati. La colazione tutto confezionato. E per peggiorare un ospede della camera di fianco alle 23:00 vieni a bussare la porta a dirmi che la mia bimba faceva rumore perché piangeva e dopo è andare a lamentarsi alla reception che loro non hanno chiuso i occhi perché la mia figlia faceva rumore . Mia bimba alle mezzanotte e mezza dormiva già . Quindi! Mi dispiace tanto ma Non tornerei mai più.

I prefix this by saying that we were setup in one of the room of the annex so it’s possible the experience would be different in the main villa. We were traveling with a 5y old so we asked for a room with an additional bed. We were setup in an room in the annex that has an additional bed on a mezzanine. Since our kid is not used to that, i ended up taking that bed. We also noticed the main bed had a very worn out matress that was bending in the middle so we couldnt have all slept in it without squishing the kid. We asked to be moved but were told there was no availability. We were pretty tired so tried to lay down and relax but there were constructions going in a building very close by so no luck. At night, we heard people having an argument right outside the doors of the room. It went for long enough that i decided to step out of bed and down from the mezzanine in my underwear to ask the folks to chill and when i got out i realized it was personnel from the hotel kitchen, which is right by the annex. This is when i decided to cut the stay to only that night and booked something else. The breakfast was good and the staff in the cafeteria was nice and helpful. At the lobby, when i said i was going to checkout early, they said they would still have to charge me the second day (which i already accepted it was going to be the case) and charged me for the stay tax, which i frankly found funny. All in all, its possible that if you stay in the main villa you will have a great experience but at minimum i’d advise to stay clear of the rooms in thr annex, especially if you need quiet