Best Appiano Gentile Hotels

Accueil assez formel et peu avenant en passant par une guérite située à l’accès de l’implantation hotellière. Nous sommes arrivés peu avant 13h00 et on nous a refusé l’accès à la chambre avant 15h00 alors que l’hôtel était très loin d’afficher complet. Il était même plutôt désert. Un peu de souplesse nous aurait fait plaisir ! Séjour avec parking (couvert et devant la chambre, le numéro de l'emplacement correspondant à la chambre) et le petit déjeuner. Notre chambre devait mesurer une bonne vingtaine de m² et le décorateur a opté pour un style romantique un peu kitch avec un fronton de lit en tapisserie, des colonnes encadrant les lourdes tentures ainsi que la porte et le lit, des miroirs dorés de plafond, un immense miroir sur une paroi et des carrés de capitonnage en tapisserie un peu partout sur les murs. Au niveau confort, ajoutons des éclairages indirects, une commande électronique de celui-ci couplée à celle d'une clim performante, un écran télé de taille moyenne, un grand bureau, un minibar, une vaste salle d'eau fonctionnelle et un immense lit King size confortable – Propreté de l’ensemble – Proche à pied d’une zone commerciale. Les points négatifs ; Situation éloignée de Côme (15 km) – Pas de souplesse à l’attribution des chambres avec accueil plutôt médiocre – Petit déjeuner très basique pour un 4 étoiles. Nous donnons une note de 8/10 au Dream Hotel.

I have lived in the name of the company many times and I feel good, so I set it up once, and the result made me very disappointed. I booked two rooms first, and then because the passport name did not find the second room, I thought that the last reservation was unsuccessful, and immediately set another room. After a minute or two, the waiter A found another room we set, so we have to help cancel the room just booked in the exchange. I also called Trip.com, Trip.com helped communicate, it seems that everything is going well. But waiter B appeared and saw me. First, I put on a mask immediately, and then said that I could not refund, saying that because the reservation instructions required 48 hours before refund. I just booked the room for about 5 minutes, and the check-in was immediately checked in. Where did I come out for 48 hours? I have been here and there for ten years. The first time I encountered such a poor service, I used to be booked by local companies. The first time I booked it, I encountered it! Finally, it was arranged on the 0th floor, and you can drive directly to the room at the door of the room. The air conditioner in the room cannot be turned off. I am deeply disappointed with the service of this hotel, maybe it is not suitable for Asians to come here.

Good location, close to the railway station. Simple but clean rooms, comfortable beds. Free parking and WIFI. WIFI quality is good, but I found no English programme on TV. Small shower. friendly staff. Average breakfast. Reasonable price. Recommended.

We just spent 3 lovely days at the Dandelion. The hotel is located in a small town Villa Guardia, only 15 minutes away from Como. The hotel is an old family farmhouse/residence that has been remodeled and provides severals spacious rooms, appartments and suites. We stayed at a Deluxe Villa, which was simple but beautifully decorated. The room is spacious with a Queen-size bed and a relatively large sofa (I think it can be converted into another bed). The bathroom with a rainfall shower is equipped with all relevant and necessary items. Overall, the building is beautiful and provides an oasis of tranquility and peace of mind - the park-like backyard invites to just sit in a lounger and to dose of in the sun. The true highlight of the hotel though is the culinary experience. Breakfast is served at the Arabella restaurant, where dinner is served as well. Every little detail was perfect. From cutlery to the china coffee set - one eats with style. Luckily, the breakfast buffet refrains from offering a lot, but high qualitative and local products. The different coffee types (from Espresso to Latte Machiato) were among the best we had in Italy so far. But the best was Eleonora, who made this is a very personal experience - thanks to her service and help with our baby girl we could relax and enjoy. The dinner experience is great likewise. A very nice and elaborate monthly menu plus a daily menu - everything we had was delicious, and reasonably priced. We will certainly be back as the other staff, Federica and Matteo welcomed us with a smile and were helpful anytime. The other staff, whose names I did not ask for, we very nice and supportive as well. We only hope that next time, the mattress will be less hard (for my wife who is quite small, this was not so comfy, but with the help of the staff we found a good solution). Another thing I was not too happy about was the strong price volatility. I understand that the demand often makes the price, but when I was booking I had observed a price difference of around 50 € up and down per day within a very short time. Finally, we love to travel to the Como area and believe of having found our ”base to stay” in the Dandelion.

My husband, our 16 months old and I stopped at Villa Valentina for one night as we drove from Zurich to Nice and we absolutely loved it. The owner and Manuela’s welcome was very warm and made us feel so special. Our baby was able to walk in the garden safely and we had plenty of time to rest. The rooms are beautifully decorated and spacious. We will definitely go back.

We booked a double comfort room but we’re put in a disabled access room. Neither of us have mobility issues and are supposed to be on a romantic weekend away and we thought by booking a 4 star hotel we would get the romantic atmosphere advertised on line. We asked about room service when we arrived as it was quite late and were met with a response of “nothings open” despite the website advertising 24hour room service with no extra charge and free water from the mini bar. When we got to our room there was a notice on the side with information about the room service hours which also stated there would be a 3€ charge just to call down to room service, as well as a note on the mini bar stating a 1.50€ fee for water. Our bathroom does not have the bidet that’s stated in the room description online and the toilet is raised far too high for either of us to use comfortably. The rest of the bathroom is completely bare, with not so much as a shower curtain. Our safe does not work, despite someone coming to change the batteries inside and still no resolution to our issue! We have only one bedside table and had to resort to using the cheap plastic chair as a replacement on one side of the bed. The receptionist was less than cooperative when we went down to discuss our feelings/options and we were met with “we don’t change the bookings this is what you booked”. After showing her our booking and where it stated what we paid for she responded with “we’re full so we can’t move you unless you want to sleep separately or if someone cancels” . We feel as though we have been lied to and don’t feel as though we have been provided with the service that we have paid for. Having seen the room pictures online of what we had actually booked we are completely disgusted and can’t help feeling a bit discriminated against due to us being a same sex couple. It’s our first time in Milan and this has truly tainted our view and will probably not be coming back at all.

The stuff is superbe! The people from the front desk are super professional even when you are stressed they think about a way to solve problems with going the extra mile! Thank you so much for such service! So reader please be nice to them! The breakfast and the beds/rooms/toilet/foyer are very clean - that’s really a big plus and beds are truely comfy. The modern Retro looking supercool Toilet even has a bidet and the soap is not one of those cheap soaps it smells wonderful and is not slimy! Check out the Italian espresso! It’s good and also the mini cupcakes, fresh different fruits, the fresh yoghurt (no drying spots yesss) and the salami is remarkable. Foyer and check in with modern desks for working travelers or young and old kids who want to charge their gadgets… Wifi: no Problems Good rest :)

This was one of the worst experiences I’ve ever had with a hotel. The hotel is miles away from anything remotely resembling Lake Como - the area it is in is extremely dangerous and sketchy. There was a swastika drawn on the wall outside our hotel. There are no paths if you are walking near the hotel - you have to walk on the side of the road. The hotel staff were EXTREMELY rude - when asking simple questions they would roll their eyes and tell us “no” and we had instances where we would come down in the morning and staff would scoff at us because we were young girls. The air conditioning in the room doesn’t work and the rooms are often boiling. If you ask staff if there’s any way to turn it up you will simply be told “no” in an impolite manner. There are no access routes into Como, meaning you are stuck in a hotel, with no outdoor areas, in a hot, sticky room that is decorated like a 15 year old boys bedroom. Whoever gave this place four stars needs to seriously look at themselves.

I am very disappointed with this Hotel as it didn't have a working air conditioning during our stay, even though they advertise at *********** and their webpage as having it. I complained several times to Hotel's front desk and they said they they were working with their technical department to fix it. Nothing was ever done since we requested it a after our first night at the hotel. The only thing they did is to put a fan in the room, that was their solution to the problem. We were unable to sleep comfortably because of the heat as summer moved in. Decided to move to another hotel and shorten our stay, but the Hotel decided to apply penalty for the whole stay. What about the fact that they cheat their guests offering A/C when it doesn't have it? Apart from the fact that breakfast items run our early and you have to end up with a very limited assortment of foods. I really advise guests, to avoid this Hotel, specially if you are sensible to heat during the night. (it was around 30”C)