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La suddetta struttura è in realtà un motel ad ore. Procederò in ordine cronologico nel narrarvi questa disavventura, vi invito inoltre a visualizzare le foto. - arrivato col navigatore, mi meraviglio che la segnaletica orizzontale rechi la dicitura ”Motel Daniel”. Sono rimasto ancora più basito quando ho visto la enorme insegna luminosa gialla recante la dicitura ”MOTEL”. - entrando nella struttura vi è la possibilità di passare per una reception ”drive through”, nella quale si può vedere il prezziario ”ad ore” - al nostro arrivo sono salito in camera pochi secondi prima di mia moglie, alla quale è stato riportato mo che ”il suo cliente era già in camera”. - la chiave della camera riporta la dicitura HOTEL DANIEL *** quindi, a quanto pare la struttura oltre ad avere una crisi di identità (hotel o motel) ha anche un dubbio sulla sua categoria (mi è stato venduto come un 4 stelle). - si accede alle camere lungo uno stretto corridoio in moquette. Le porte sono in plastica rigida stile bar anni '80 - le camere sono dotate di una finestra e di un balcone comune alle altre camere (una sorta di corridoio all'aperto). - il bagno era orribile, incrostato. Nel porta sapone in doccia, tra un residuo di saponi e l'altro, vi erano peli di non meglio specificata provenienza. - la moquette della camera ha visto giorni migliori (tanti anni fa) - nel letto erano presenti ”insetti di stagione” Indispettito dalle prese in giro, ho chiesto spiegazioni al personale (tutto sommato gentile) il quale mi ha riportato che hanno aperto anni addietro come hotel a tre stelle, per poi evolversi in un 4 stelle... lasciando però le chiavi vecchie. Ho viaggiato in lungo e largo, talvolta in posti non proprio ”di lusso”. Posso dormire in posti del genere, ma non voglio essere preso in giro.

Very close to the toll booth, convenient parking, excellent reception service, spacious clean room, large bathroom, comfortable beds, well-stocked and varied breakfast buffet. I suggest the cleaning staff to lower the volume of their voice in the morning so as not to disturb the rest of the guests

Came to Italy for a business trip of 2 months. I've brought my bikes over to the hotel, usually kept them inside my car, one night I had to make room in my car, so I chained them on a metal rod & removed the front wheel, and left them in the hotel's underground parking lot. 11:30pm -＞ bikes are there. 11:30am the next day -＞ no sign of them. Shocked and frankly sad, I tried my luck at the reception, where I received a ”It is what it is” kind of response, which honestly I get. With my riding plan ruined I went to my room, ~15 minutes later I get a call to my room ”We've f o u n d your bikes”, (Awesome! but wait a minute, what does it.. mean?), went to the lobby, I asked the same guy at the reception ”Hey what's up?” and he responded ”I have no idea, but wait a few minutes”. After a few minutes a manager comes out and trying to explain that ”italy's streets are dangerous and I should be careful with my bikes” etc. etc., which I don't get, until I just ask ”Do you have my bikes?” - ”Yes.” - ”Did YOU take my bikes?” - ”Yes - to protect you” - ”in order to not get stolen by a thief that will enter your parking lot, you broke a heavy metal chain and stole my one-cycle-bike?” She then switched to: ”Well we didn't know who was the owner” What. ”The bikes are clearly someone's in a HOTEL TIED WITH A CHAIN”. Anyways, it was clear an employee tried to steal them. (But she thought it's a better way to handle it by presenting that it's a ”policy” to break customers property where it's supposed to be???) I received: - NO APOLOGY. - A ruined lock-chain that I bought at the same week. - A smashed wheel cover (like someone tried to smack it with a door to fit it somewhere. Really left a sour taste, definitely will notify my workplace & co-workers (that regularly book in this area) to avoid this hotel. The barista guys are really nice & breakfast is adequate+

If there was no supplier located close to this hotel, I would have not stayed there. First of all, it is quite old and situated in a remote place, where you have nothing around. The AC in my room was pretty weak. It could not manage to cool down the room, so I had to open the balcony to have a bit air, even if it was very warm in the night. The hotel does not have its own restaurant. They buy something precooked and microwave it for the customers. I asked a guy at the reception, if their restaurant is good and he said yes! At least we realized it pretty quickly and left to a proper restaurant. The toilet in my room was leaking. Water did not properly stop and was sound of pouring water the entire night… A lamp in refrigerator was dying. And also producing noise… Breakfast is very mediocre. They have many similar pastries (mini-croissants with different filling), cereals, yoghurt, boiled eggs, one time I had cold thick pancakes. No omelette, nor good selection of ham and cheese, even bread is not available. Coffee is not the best… Before coming to the hotel, I asked them if they have a pick up service. I wanted to be picked up from Arcore, which is just 10km away. Instead they proposed to get out of train in Monza and take a taxi from there. In case I could not find a taxi, they offered their support to find a taxi :) But I had to call them from Monza… At the end, I walked 9 km from Arcore to the hotel. At least I could pay with AmEx… If there is a chance, stay somewhere else.

Siamo stati in questa struttura per una notte, scelta per la vicinanza a Leolandia. Devo dire che il personale è stato molto gentile e l’hotel si presenta bene, con camera tripla ampia. Ma ci sono due però: -la nostra aria condizionata non funzionava quindi prima di uscire per cena (sapevamo che al nostro rientro non ci sarebbe stato Nessuno in reception) ci siamo rivolti alla ragazza che controllando ha notato che effettivamente era spenta dal generale quindi ha riattivato e noi con tutta tranquillità siamo usciti per cena. Al nostro rientro la camera era ancora senza aria condizionata, quindi siamo tornati a cercare qualcuno. Un signore, penso il guardiano di notte, ha provato a farlo partire ma nulla quindi gentilmente ci ha portato un ventilatore per la notte. La mattina abbiamo riferito l’accaduto e ci hanno fatto uno sconto del 20%. -colazione pessima. Non c’era niente, solo una ragazza che doveva sparecchiare i tavoli, portare il buffet, chiedere ai clienti cosa desideravano da bere e portarle ai tavoli. Abbiamo atteso 20 min per mangiare qualcosa e mezz’ora per 2 cappuccini. Troppo poco personale per l’ora della colazione. Mi dispiace perché veramente il posto è bello e accogliente e il personale molto gentile, ma non ci torneremo!

We have stayed in this wonderful hotel only for one night but the experience was above and beyond our expectations. In Italy you typically cannot check in after 8pm, we have called the hotel and they said they will wait for us to arrive and we shouldn’t worry. Hotel also has amazing modern features such as personalized codes for doors and automatic gate opening with a phone call, not to mention private parking on property. Room we stayed in was called tree and had super comfortable mattress, after a long drive we were very thankful. Also, there were snacks left in the room as well as water and juice in the fridge, very thoughtful. Our room also had a Jacuzzi tub, not sure if it comes in all rooms. Honestly it was the best service we had in a while and are looking to come back to this hotel and explore more of the village.

My stay at the Park Hotel CASSANO was by far one of my best hotel stays in Italy. The hotel is located close to Milan/Malpensa Airport. The bedding, towels, pillows everything was so fresh that it felt like home away from home, in fact the pillows were the fluffiest I ever felt. The service provided could easily be compared to any 5 star hotel. The buffet breakfast had so many options and the staff went an extra mile to make my family’s stay a comfortable one. This place gives you more than your moneys worth. The views from those big glass windows in the rooms are to so mesmerising that I wish I stayed longer. I enjoyed every minute of my stay at the hotel and would love to visit again soon.