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The first impression is of a hotel in a modern undistinguished building up a back street in an estate far from the centre. The first surprise comes when you go in the door. The public areas and rooms are spacious well appointed and stylish. A bigger surprise however is that when you cross the courtyard in front of the hotel, go down a flight of stairs and through a gate, just as in the Lion the Witch and the Wardrobe, you find yourself in a different world. In this case that world is the middle of the busy attractive historic centre of Biella. This hotel really is in the centre. It has private parking . Breakfast is excellent. The staff are cheerful and friendly. And did I mention it is very good value?

Hotel at the doors of the city, with comfortable free ground parking, spacious and clean rooms and bathrooms, fridgebar, perfectly functioning Wi-Fi, good breakfast served in compliance with anti-covid procedures, Possibility of ordering dinner in hotels (from conventional restaurants) at quite adequate prices (which is very comfortable in this time when the rooms close at 18:00).

Hotel carino, forse andrebbero eliminate le piante finte cariche di polvere. Camera pulita e letto molto comodo, non grandissima. La colazione (ci siamo recati alle 8.00)deludente: brioches surgelate( non erano di pasticceria), non c era più pane(era in cottura, pure quello gelo), le uova le stavano per cuocere ma dopo più di dieci minuti non erano ancora pronte. Di salato un pezzo di fontina e un salamino che nessuno ha osato tagliare. Ho preso una fettina di crostata ed era molto farinosa, nessuna descrizione di che tipo di frolla fosse. Di altro fette biscottate e marmellate monodose, una tristezza. Alle 8,30 abbiamo rinunciato alle uova, la barista era forse troppo presa dall' intrattenere conversazioni per occuparsene. Deludente anche scoprire che tutte le belle foto dei piatti in galleria sono di vecchi ricordi, non hanno più il ristorante. Forse il caso di aggiornare!!

We spent 3 nights in this lovely hotel. Location is right in the centre and in walking distance from everything you need. While the standard rooms are a bit dated they were immaculate and very clean. The bed is nice and large and the sheets crisp. The service in the hotel is truly a hospitality 5star experience. Nothing you asked was too much and the ladies behind the desk were immensely friendly and helpful. The reception staff, the people at breakfast and in the restaurant were truly fantastic. I really can't recommend this hotel more. The restaurant upstairs was such a lovely experience. The dishes and wines were curated and delicious. We also had a cocktail class with the lovely Eduardo. He was very knowledgeable and we really enjoyed the experience. Biella as a city was a wonderful discovery and our stay at the hotel truly contributed to a fabulous trip.

nice staff, clean. Services to airports, nice view to the mountain. Clean air. The food and wine is delicious. Especially their red wine. They have sports halls. Beautiful historic building. Huge parking.

I was in this restaurant with my fellow, who, memory of historic foods in a very special place, was very interested in bringing me. The welcome is suggestive and warm, and the deserve of the very kind lady that served us, and of the abundant and colorful objects and colors that enter the parallel universe. It is a pity that a stoned note is immediately perceived and it is the cold polar we have suffered, stoned because an environment that would like to be worthy of so decanted charm should worry at least that your guests are sufficiently Then we will come to the food. I could be very prolifying but stringent saying that it was little, that little was of low quality, especially a capunet that had the meat inside it clearly no longer eatable, the cut offered is composed of four salami all from supermarket, No other salum. Oh yes, some bits of larvae that was wisely part of another meal, served at -5 degrees, but with a hot remedie. I don't express myself on the second that it made me come to cry. A counted rolled piece and a petline of potatoes and peppers in wet, not even in my recent hospital, except the magnificent headquarters. But having eaten, though in a suggestive place, a portion of excellent food for more than €42, I find it unacceptable.