Best Colfosco Hotels

Bilocale accogliente, anche se l’arredamento e’ un po’ antico, salvo il bagno, perfetto. Ottimo servizio in camera. Al centro della bella citta’, vicino allo shopping e a sentieri lungo il fiume per rilassanti passeggiate. La Villa e Col Fosco gradevoli cittadine a pochi km, per non parlare della adiacente Val Gardena con le sue rinomate localita’ Selva, S. Cristina e Ortisei

It has everything to be a great hotel, but fails on key details! We stayed at TH Corvara for new year (8 days). We were first allocated to the old part of the hotel a room just above the dance floor. The room was very old no decoration and the carpet on the stairs was probably still the one from the 70’s very dirty. We could not sleep properly for 3 nights given the boom boom boom with the karaoke and dancing. After multiple complaints they move is to a suite on the new part of the hotel - which was very nice. Nothing comparable. We ended the last 2 nights in a superior room, which was also nice. We booked half board. The food is really good, but the service is terrible. Staff is really nice but totally untrained. The first night it was so chaotic they even offered us the wine. The wine list is really goods there is one staff Andrea that is really passionate and is very kind ! Every day they have amazing pastries and dessert. Unfortunately I am gluten intolerant so not much choice for me… The pool is really nice with an outdoor area. The spa is ok - sauna is nice but the relaxing area not that nice. There is not water fountain and you have to drink cheap tea in paper cups. The massages were good but again the area is not that nice and still those paper cups… The lobby and bar decoration is hideous with advertisements of other hotels of the group. So we hardly stayed there. For new year they did a huge apéro (food was great) but there was no where to sit to eat it, so very chaotic. The new year banquet service at table took so long that I only had the primi dish and left at 22:30 after exhaustion of not having slept for the last 3 nights. I wanted to booked some excursions - they sent me to the tourist office. Unfortunately because the hotel did not upgrade their system to the new digital guest pass I could not book any excursions. I ask them and they apparently tried for 3 days but no success. One day the cleaning lady took away our memory wine bottle and did not replace the towels. Everyday we had a problem and had to complaint. Staff was always nice and trying to help, but most time untrained and incompetent. Overall a bitter feeling … and not a hotel I will come back or recommend, unless management changes is done.