Best Oulx Hotels

We have just returned from spending a week in what is advertised as a 'charming' hotel, but turned out to be the noisiest hotel we have ever stayed in. Various large school groups were staying there at the same time, leading to occasionally raucous times, with unsupervised children running up and down the spiral staircase, shouting at each other, often blocking the two staircases in the entrance area while waiting. Due to the unusual design of the building, the noise could be heard within our bedroom. Although the website says the bar is 'an ideal place to relax', this was generally impossible because of the noise generated. Some of the furniture is very dated, for example one of the legs is missing from one of the sofas! Wi-Fi is advertised as being available throughout the hotel, but didn't work inside our room (409), and despite mentioning this to the reception staff on two occasions, no-one bothered to let us know why it didn't work for the entire week. The food at breakfast time was excellent, with a wide range of pastries, cereals and cooked meals. However, evening meals were disappointing, as whilst there was a good range of cold food (meats, cheese, seafood etc.) the 'hot' food could only be described as tepid at best. I mentioned this to the manager, who said this was the first time anyone had complained. I have subsequently read numerous reviews commenting on this. The problem appears to be due to a lack of effective facilities to keep the food hot in the buffet area. Because of this, we decided to eat out on two occasions, at our expense. We were also disappointed at having to pay for water with evening meals €3 per bottle!), when it is freely available from the dispensers in the restaurant at breakfast time. Surprisingly, we weren't informed of the charge in advance, or at the time it was served. Also, coffee wasn't available in the restaurant in the evenings, and they wouldn't allow us to bring it up from the bar downstairs. Again, this was freely available with breakfast. The machines are deliberately switched off after breakfast. I can only assume this is to maximise profits. Finally, despite the website saying the bar is open 24 hours a day, it was only open from 8pm to midnight on weekdays. On a positive note, we received very helpful service from Sylvia on the reception desk, who always greeted customers with a smile.

I would like to echo the comments from other guests who stayed during the first week of February 2024. This truly is a wonderful hotel that ticked so many boxes. Friendly staff, excellent 4 course dinners every night (with a salad bar too) and wine and sparkling water included, good choice for breakfast with a barista making coffee to order (aswell as serve yourself coffee machines for those less fussy than me), good spa facilities and clean, well managed pool (be sure to book your slot at reception in advance - no charge), shuttle bus running to the slopes a mere 5 mins away every 15 mins and a ski room for your boots and skis at the bottom of the slopes. If you miss the bus or choose tostretch out those muscles after a day on the slopes its a 13 minute walk to the hotel. At 4pm every afternoon, apres ski starts in the lounge with lively entertainers providing soft drinks and snacks (again complimentary). The lounge area is a great meeting place with a bar and large glass panorama looking out to the mountains. There is evening entertainment provided for the younger folk as well as a kids club and table tennis. The only observations I would make regarding worthy improvements would be that the bathrooms whilst decorated beautifully lack shelves and space for your toiletries and there is a lack of hooks to hang items to dry like salopettes and ski jackets (and towels for that matter) which for a family of 3 in one room means they are hanging in the most imaginative of places! I got a little frustrated with the light switches beside the beds too....I think anyone who has stayed there would probably agree its hard to find the switches amongst the 'blanks' next to them. These seem extremely petty points to raise but reviews should help improve places so should not omit these observations and at the end of the day are not showstoppers. We will definitely return......when you have experienced things this good it is hard to imagine you could find better elsewhere! Thank you everyone at the Hotel Majestic San Sicario!!!!!