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My wife and I stayed at the hotel for 7 nights. From start to finish the staff were extremely warm and welcoming, and any request, no matter how small, was met with and smile and a willingness to help. The feeling was of a family run establishment. The rooms, whilst a little basic, were functional and comfortable as we spent most of our time out and about. Breakfast, from a British perspective was a little limited in variety, but what there was, was plentiful and more than sufficient to start the day. We only ate an evening meal in the hotel once, because of our touring schedule, but what we had was really nice and freshly prepared. Our room had a distant view of the sea and over the strait to mainland Italy (on a clear day). On the short walk to the breakfast room we could turn and look at the view of Etna, which changed on a daily basis from under cloud to full sun and all in between, and we were even able to see the plume of smoke emitting from the active crater. The highlight of our stay was a flight by helicopter (Helisicily) over Etna, which took off from its helipad just 100 metres from the hotel, and was discounted as a hotel resident. The hotel was quiet, away from any roads, but suitably located for easy travel to places such as Catania and Taormina. I would definitely recommend and will return on a future visit to Sicily.

We spent a weekend at Villa Dorata, being fixed and affectionate customers for many years, and this year, unfortunately, our expectations remained disappointed as they were expected last year. We have seen a radical change in the structure and management of the system, since in the past, under the previous management, everything was indeed unperfect. Unfortunately, we can only see how much this hotel, which is located in a perfect place for every interest, is in decline. The boys who take care of them, though gentle, educated and available, are not at the height, because they are obviously little in the hotel profession: forgotten rooms, with infiltrating spots, wheels, powder on the furniture and bad bathrooms not working. Heating absent if not on request but often and willingly replaced by boxes for constant problems at the plant, sprays and very few services such as soap in bathrooms, shampoo and kits that are usually to be provided and we have them I had to ask for three times. These problems concern both the standard rooms and the superior/deluxe rooms. Poor and disappointing breakfast with clearly frozen cornets and crostate from many days before, as well as watered coffee. We remember with nostalgia the good times when breakfast was served with surprising quantities and quality! The cold breakfast room with a closed chamber and the boy's difficulty to do everything in managing every situation at the same time. The price-quality ratio is not in absolute balance. At the time of payment, the day of check out, we were even paying the minimum cents. We were always closed and at every entrance and exit we spent about 10 minutes to play to make our eyes, and we are really disappointed that a structure of this kind would really deserve much, but much more.

Al di sopra di ogni aspettativa. La differenza la fanno le persone. La struttura ha sicuramente bisogno di attenzioni, ma come appoggio per visitare il vicino parco giochi è la soluzione migliore. Prezzi molto bassi. Il ristorante con il suo menù ha soddisfatto sia o grandi che i più piccoli. Sicuramente ci ritornerò.

The Hotel is basically on the highway, not far from the airport, so very convenient for a business trip. The hotel itself is quite dated but well maintained, good breakfast, decent restaurant. The staff is friendly and ready to help with your requests.