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The Hotel metropole is in a good location just a few minutes walk from the shops and restaurants and centre of Santa Margherita Ligure. The hotel has parking although it’s quite expensive what’s good is you don’t have to worry about parking you leave your keys with reception and they will sort it out for you. When we left the concierge brought the car to hotel front door for us which was a nice thing to do. The hotel has a lovely outdoor pool and you can also use the indoor pool, sauna and steam room in the spa you just need to book a slot. We were told the slot was for an hour but we weren’t hurried at all. The gardens are really well kept and look amazing. There is also a sunbathing area right on the sea with access to swim in the sea as well. Our room was really clean and well maintained and some traditional features had been kept which helped with character of the room. The room overlooked the pool and garden and had a spacious balcony to sit and admire the view. The hotel includes breakfast which was a good selection and kept well topped up and provided a good start to the day. The hotel has a nice restaurant although we didn’t eat there the menu had a good choice and there is a bar down by the sea which was nice for drinks. Santa Margherita is a lovely town with lots of shops and restaurants and you can get the ferry to Portofino and Rapallo. We walked to Portofino which took about 1hr walking slowly and has great views along the way.

Charming hotel with an excellent staff. We stayed for one night, came to the hotel and checked in our rooms. One of the rooms had a broken a/c. The front desk told us to carry on with our day and go out like we wanted to and they will fix it. We wanted to go to the beach and asked for beach towels, we had no 5 euros on us for the security deposit and offered to pay in American dollars and they said it’s okay no need to pay but please bring them back and have us the towels and when they saw that we had no beach bag they gave us the towels on a beach bag. We came back to a different room because they couldn’t fix the ac in the first room. They sent a staff member to help us move our luggage. The second room had a broken ac as well so we told them on our way out and when we came back at the end of the night they told us to go check and if we need a new room we can leave our luggage in the room and just go sleep in a new room that has a good ac! They were very accommodating and eager to please. The breakfast was good. Loved the staff and how kind they were. We will be back God willing.

Very clean hotel and a kind team of people who were very welcoming. I would particularly call out Alexia, who was on the Wednesday night reception duty. She was very friendly to our 30 year old nephew Alex who has had a tough time recently and has come to Europe from Mexico convalescing. I understand Alexia was very caring and kind, despite her having to deal with some very drunk Americans late at night. Alex was very happy when we met him again at breakfast this morning.