Best Hakone Hotels

"I highly recommend this hotel, which is just near Hakone Yumoto Station, a 5-minute walk away. It has convenient transportation and is very convenient to every scenic spot. The hotel has Japanese-style rooms with open-air baths, as well as a large hot spring and open-air bath on the rooftop. It provides Kaiseki cuisine and has very good service. It specializes in private dining rooms. The Japanese-style room can accommodate three mattresses, making it suitable for families traveling with children!"

"The apartment is located about 10 minutes walk from Hakone Yumoto station. Check in instructions was easy. The rooms were big and comfortable. Kitchen was a useful size, only thing is the ports and pans were slightly dirty."

"interesting balinese onsen ryokan. service was great, i couldn’t take raw food and my husband is allergic to prawns and they took notice for it and didn’t serve them during our half board meals (breakfast and dinner). the onsen water is certified to be natural and we could read the details of the certification from both the hotel reception and room toilet. the private in room open air onsen’s temperature can be adjusted as well. however the room’s shower’s door was not completely sealed and we found it very chilly to bathe even tho there was hot water supplied as the constant cold air from outside would come in. hope the hotel can take note of this and seal up the showering area’s door completely to prevent air from exchanging during shower. it’s a jap-balinese fusion hotel, pretty interesting concept. we drove during our trip around hakone area and be ready to navigate through very small and narrow roads while driving to this ryokan haha. really very narrow roads. hotel also requested for us to pass them the car key when we returned to the hotel, and to pass them the hotel key when we are heading out, which we found to be a little weird to be honest."

"Great experience! From the receptionist in the parking lot to the front desk and lounge are first class As soon as I entered the wooden house, I smelled a faint woody fragrance, and my whole person suddenly relaxed a lot. You have to take off your shoes when you enter the hotel, and the front desk will take care of them, so you directly step on the tatami with your feet, soft and comfortable. The room is very large, there are three doors from the main door of the room to the position of the bed, so the room is very quiet. The bed is very large, moderately soft and hard. There is free water, beer and juice in the small refrigerator. The electric kettle has hot water that has already been heated, and there is also a pot of room temperature water to drink next to it The room is heated and air-conditioned at the same time In addition to shampoo and other products, there are also toners, makeup lotions, and lotions that can be used. There are also hair loops for long hair. The whole arrangement is very careful. The view of the room is first-rate, and soaking in a daze in the open-air hot spring is a first-class enjoyment. Dinner and breakfast are in the restaurant on the second floor. Arrange a time with the waiter to go to the first floor and they will show you where to eat. Dining is in a semi-private room with tatami mats, and no other guests will be seen. The waiter for both meals is the same person, needless to say, polite, with a bright smile, very hard to explain the dishes in simple English. It is suitable for people who like to be quiet, slow, and [not to see people]!"

"We loved our experience is this hotel! We had such a lovely evening with our friends an and enjoyed the sunset over the lake- what a perfect ending to the day. We booked the best rooms (kind of by accident but so happy we did that). They’re the top floor rooms with the balconies. Worth it! The breakfast was also truly fantastic- lots of variety and excellent quality choices, including fresh delicious fruit. The onsen was also a delight."

"Chose this place for the private onsen and highly reviewed meals. Meals are served in the central restaurant, will need to book meal timing for both breakfast and dinner as they serve over two rounds. Chose kaiseki dinner which felt like fine dining too. The rooms are modern, with the private onsen on rustic balcony facing the forest. The hot onsen water runs continuously into the pool, which made me think it’s really from the mountains. Do note the hotel is on the middle of a hill, so if driving, be prepared to drive along small windy roads to reach. When leaving, the hotel staff will even help to look out for oncoming cars and direct you to safely drive out of the hotel property onto the main road."

"There are too many complaints, so I will list them one by one: 1. The view from the private bath in the room is very bad; 2. The public bath only has one big pool, and there is no basic configuration of sauna room; 3. The surrounding environment is monotonous, and there are no garden facilities; 4. The shuttle bus is arrogant and only stops at Kowakudani Station; 5. The freshness of the food is average. As one of the top hot spring hotels in Hakone, I have to say that I am quite disappointed."

"Ten-yu is amazing. We were impressed from the moment we stepped into the lobby. The kind staff allowed us an early check-in at 1 p.m. and arranged lounge services for our three-day, two-night stay. While the breakfast buffet was exceptional—an extensive spread paired with bubbles and wine—the Kaiseiki dinner was a bit disappointing in comparison. We were fortunate to experience a picturesque snowfall that transformed the hotel’s surroundings into a postcard-like scene, and since we drove, getting around was never an issue despite the snow. The staff were thoughtful throughout our stay. Highly recommended!"

"Nice stay . We booked traditional Japanese room, and slept on futon beds. Pillows were uncomfortable though . Our room fee included dinner and breakfast which was very nice. Dinner was tad too cold for our taste ( too many cold dishes) and breakfast was too “fishy”. Although all food was fresh and the service was impeccable. Hotel also has its own onsen , and pretty Japanese garden ."

"It has wonderful location, next to the port and ropeway. The view is stunning. And onsen is so beautiful, clean and nice. Amenities are good. The dinner and breakfast are buffet style. It was tasty but I would say it is more european than japanese if it is important for you."