Search Your Kusatsu Hotels

女性客が大浴場で安心して入浴ができない旅館。 Googleマップの口コミで他の人が書いていたことだが外で工事中のおじさんが大浴場の中を覗いていてイヤな思いしてスタッフに言ったが誠実な対応してもらえなかった、と。 私も同じような経験をした。 新入社員の男性スタッフが入浴時間中に女性風呂の入浴時間中に清掃するよう指示され、わたしはばったり彼と鉢合わせし思いっきりはだかを見られた。 それについて、支配人とマネージャーの男性たちに話を聞いた。 ①小さな旅館なので清掃は男性スタッフが清掃せざるを得なかった。 →テレビにも紹介されるような超有名高級旅館 ②ちゃんと清掃中という看板を置いていた。 →チェックインしたときに部屋案内の人にすぐに大浴場に入れるか確認し入浴できると案内された。また掃除中の看板にわたし自身気づかなかった。 ③こういう事案ははじめてのこと →ここの口コミでも大浴場で工事中の男性にのぞかれた云々を書かれている ④こちらとしては宿泊費はちゃんといただきます →奈良屋に非はない。ちなみにわたしのほうから金銭的なことは全く触れていない。金銭的なことを奈良屋さんから触れられクレーマー扱いされて傷つく。 ⑤帰ってから何かあったら(あなたから)わたし(支配人)に連絡してきてください。 →嫌な思いをしたわたしがなんで連絡しなければならないのか？これって訴えたければ訴えてください、こちらは受けてたちますという意味なのだろうか？ 客の気持ちを考えず上から目線で対応したことに気分が悪くなった。 ちなみにセンシティブな内容なので受付の女性スタッフにこのことを書いた紙を女将に渡してと伝えたが、支配人とマネージャーの男性2人が対応するという温泉旅館という名ばかりの3流ホテルのような対応だった。 今後草津温泉で宿泊するときはちゃんと女将が挨拶にくるての字屋さんかつつじ亭さんになりそうだ。

When you arrive, there is no space to stay and drop your luggage. Originally, the car of the first arrival is shifted in the place where the car should be temporarily stopped, and it is good to carry it to the parking lot quickly ... At last, I hold the car and drop my luggage, and when I enter the entrance, I suddenly silently protrude the thermostat to my eyes and I am afraid. There should be a word there ... The carpet is a color that feels the year, and the carpet in the corridor is moldy. The interior and facilities of the room will have been renovated in recent years, and there is a point. However, the throat was painful the next day because there was no humidifier. The room guide is foreign and the Japanese is not transmitted well. It seems that it did not pass through the use of the bed, and when I returned from the meal, the futon was laid. There is no air cleaner, of course, that makes the dust a large layer by repaving. And the bed was hard with a mattress, and the body hurt the next day... In addition, if you ask for a fan for a hot friend, you will not understand it, and another staff (perhaps Japanese) who has finally understood it is ”no need”. No, it's hot to go up the bath, and you can't cut the heating or open the window for others. In other inn, I asked many times in winter, but it was the first experience to be disgusted... seriously this inn. As for the dish, the Joshu beef shabu shabu was ok. The special point was that * was delicious, and the yellow body was elastic and prepri. But the hot spring * of breakfast had a shell... Galilee. The bath had an inner bath and a cave bath of the time system instead of putting, but the entrance of the cave bath was ahead of the outer passage under the freezing point, so it was quite cold when going with yukata. The bath that only makes the wall a cave style is a little cheap with a conkri bare ... once it enters it is enough. The interior is not separately a secret room but under the open air ＝ freezing point, so a vertical cave? Until you enter the Yakuyu bath in the back, you will walk naked and under the freezing point (be careful because it slips). There is the first bath next to you, so let's warm your body there and then go. The inner bath was a large bath ＋ open air, and the open air was awesome ... cleaning? It was about three adults and the size of the full size, a little narrow. The public bath is that. It is not recommended as a general review. There is no wifi for the room at this time. As for the customer service and the service, the level is generally low, such as the arrival, the guide, the service of the meal, the foreign staff at the time of check-out, and the customer service attitude. I think I was shocked because I was a high plan, but I think I felt dissatisfaction even if it was cheap. I think I will not repeat it anymore.

The hotel's facilities and hygiene are very good There is a kitchen and public space The only drawback is that there is no private bathroom So you need to wait for public showers and toilets Because the hotel location is relatively remote The landscape is very beautiful on snowy days But it will be more difficult on the way to the hotel Because there is a lot of snow and steep slopes

Happy Hot Spring Tour

This is a hotel at the entrance to Sainokawara Park. The location is at the west end of Kusatsu Onsen, but it is not quiet as it is located at the entrance to the park. The location of the hotel is a bit far from the bus terminal, but does not provide separate shuttle service. You have to climb a little up the hill. Not a traditional ryokan building, but a ryokan style service is performed in a general hotel building. The bedding was not very good. There were bloody traces, hair. The view is not bad as the Kusatsu Onsen 1913 is right in the location. Halfboard meals are served on the second floor where you can see the hotel right in front of you and hear the sound of water coming out of Sainokawara Park. The meal was very satisfying. Japanese dinner and breakfast are provided, and the quality is great for the price. Rooms and facilities are not very good. The hotel has a spoonful of ryokan style rooms, with fashion tatami and tea tables, and only toilets in the rooms. There is no private shower or bathroom, so you have to solve it in the large bath on the first floor. The size of the large bath is also small, so there are only two small and narrow baths, and the sauna in the large bath is not always operated. The facilities other than the large bath are all the foot baths on the third floor. There are only 12 rooms in total, so the service is attentive. The staff remembers each customer and proceeds with the service.