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This is the first use. Stayed at my wife's birthday celebration. 3 Ｆ Japanese-Western style room with open-air bath in the East Building. I arrived earlier than 15:00 at check-in, but he passed me to the room early. When you attach the car, you will leave the car to the person in charge. You can see Lake Toya from the room. The large communal bath is located in Nishikan 3 Ｆ. There is a little distance, but it was saved because it was on the same floor. There is a sauna, so first go to the public bath. It was full, but it was vacant and enjoyed the sauna slowly. There is a water bath of ２ and one is a jacuzzi type. It has an autorouryu and can be put in 8 people. The clothes in the hall are separate types, and separate pajamas are also available. Supper is a French course. Other reviews said that the amount was small, but we were quite enough. There are plenty of alcohol and many types. After dinner, go to the second large communal bath. I also got Ochazuke from 22:00 and went to bed. Enjoy the sauna in the morning and have breakfast. Half buffet that can be selected from Japanese and Western. We choose Japanese food. The buffet is also ample for us on a plate with freshly cooked new rice and autumn salmon. It's delicious no matter what you eat. The smoothie was also delicious. The staff were overseas, but they were very good at customer service. Good room, good food, good spa, good service and great satisfaction. Thank you for your wife's Poot casually giving me a birthday celebration message and present with white chocolate for dinner dessert. It was an inn that I definitely wanted to use again.

Hotel fill with activities for all ages. We went in a big family group of 14 pax ranging from age 9 till 80 and everyone loved Toya Sun Palace. Kids and teens enjoyed the wave pool in the water park where there were Stingray and Flamingo buoys to use free of charge and during the time of our stay there were 6 slides opened. However there was additional one bigger slide which required to pay a 500 yen extra if we’d like to use and they would give us a 4-6 pax buoy to slide down and this 500 yen extra was for 50 minutes. The place that our 6 kids (9-18 years old) enjoyed the most was the Game Center Arcade with variety of games for everyone. A big thank to the Japanese man who was on duty the night of our stay (12/4/2023), he was very kind and very generous and because of him we had the best experience ever in playing games at the game arcade. Sorry we didn’t catch his name. The onsen here was very good especially the outdoor onsen where we could enjoy the onsen while over looking at the beautiful Lake Toya. We stayed in both a Japanese Modern and a Western Modern and the only difference between them was the Tatami vs Carpet floors. Rooms were standard Japanese style room and were big enough for 3 in each room. Dinner buffet was good with an all you can eat Hagandaz ice cream and we all loved there Japanese steam eeg (ไข่ตุ๋น). And for breakfast buffet the food was ok for me since they didn’t provide yoghurt and not many varieties of vegetables salads however we were stunned by the beauty of Lake Toya scenery. Anyway my son and daughter loved Toya Sun Palace so much that they wish to visit again soon. We really enjoyed onsen and the Game Center plus a Ping Pong room so much and it was an unforgettable experience for all of us. Thank you Toya Sun Palace ❤️

Very nice staff and stunning view from the room. The open air hot spring bath inside room was incredible. Good dinner and breakfast. The only point is that the hotel only provide shuttle bus to Sapporo but not to Toya station.

The hotel is well located, 800 metres from the bus station and on the lake. The room was very comfortable and was very comfortable and was very comfortable. The hotel was very comfortable and was very comfortable. The facilities were pleasant, with a comfortable restaurant with breakfast and dinner, both of the buffet type with a variety of options. The hotel is located in the centre of the city, and the hotel is located in the centre of the city. In short, a great place to enjoy a pleasant stay in Toya Lake with a good quality/price ratio. The only negative thing is that there is only one outer onset, something small and the use of which is intercalled being one day for women and the next for men.

第一晚的房間，感覺很好，有點不想換房間了。但我的訂單，第二晚是四人間（我只有兩人入住），需要先退房再入住另一間房。在攜程和酒店客服用英文溝通，回覆消息很快。但是通知我需要十點退房，下午四點再入住新的房間。白天我們去洞爺湖乘船繞湖一週，湖中有小島，四周都是雪山，特別是羊蹄山景色很美。也去了火山科學館，看了影片解説，詳細介紹了1977年和2000年有珠山兩次火山爆發前後的情景，地表的變化和温泉的形成（發了耳機有中文講解）。回到酒店已是17:30，打開郵件查看新房間號和開門密碼。開門後讓我震驚了！房間真的很大很大，有一間卧室裏面有兩張1.5米床（圖2照片，我們沒用這個房間），和起居室連在一起的房間，也是兩張1.5米床，房間雖然大，但是很温暖，一點都不冷，得益於威力強大的加熱器（見最後第2張圖片）。起居室有兩個大窗户，早上太陽直接射到床上、餐桌上，沐浴着陽光吃早餐，感覺心情也是Sunny 。廚房用具很新，比昨晚的雙床房更齊全，電飯煲、咖啡機都有配。餐桌很長，可供6人用餐。智能馬桶也很温暖。真想住下來不走了。離開時我還想給酒店三個小建議：1、洗臉盆高度較低，需要彎腰使用，洗臉盆的鏡子很Mini ，而且很高，梳頭時我踮起腳，還有點看不到（見圖8）。2、衞生間是浴缸，浴缸的前面牆上，能否增加花灑的底座？因為我們都習慣洗淋浴（見圖12）。3、全自動洗衣機很不錯，但沒找到洗衣液。我到7-11買的洗衣液（見圖9，11），洗了幾條加絨的褲子。房間温度高，到早上衣服就全乾了，對還需繼續旅遊十幾天的我們真好。退房時，將門上的牌子翻轉後即可離開。帶上行李，我們步行五分鐘去車站，趕往我們的下一站—函館。再見！

When I arrived at the hotel, I was surprised to find a welcome drink and sake, but it was delicious. The room also had a massage machine, which was very useful to get rid of the tiredness of driving. The young man Nakai was very polite and cheerful, and I felt calm. Middle 々 While there is no pet OK hotel, this hotel was a time when my dog was staying with me, so there was a dock run and I couldn't get a family tour group 々. Speaking of luxury, I wanted to stay for a few nights. Thank you to all the staff.

This hotel is the biggest in the area. Amazing Breakfast, Great Onsen, Best views of Lake Toya. The staff were really helpful too. I was given a room on the first night with trees blocking the lake view. I requested for a different room and they upgraded my room for the 2nd night as it was fully booked ok the first night. I really enjoyed my stay

We decided to spend one night in Tōya-ko on our way down to Hakodate and It was definitely worth it. Not only because of the beautiful scenery but also thanks to this hotel. It is definitely an old hotel, but in my opinion, it only added to the ,”traditional Japanese” vibe of the place. The room was very spacious for our family of 2 adults and 2 kids, and it was such a pleasant change to other new and modern yet very tiny hotels we normally stay at. Breakfast was excellent, with so many traditional dishes to choose from. And the onsen right in the hotel is another big plus. I'm not a huge fan of the onsen myself, but I absolutely loved the cave looking onsen and the one located outside. The whole hotel kind of reminded me of Ryokan. But what is hands downs the best about the place, is the view you get from your room, which is spectacular. The view of the lake Tōya and Mt Yōtei is simply breathtaking.  

I made a reservation in a hurry the day before, but it was close to the rental in the corona pass, and it was very cheap and I was able to stay overnight in a good location on the edge of Lake Toya. So there is no problem in the shared toilet. There was also a washlet in a western toilet. There was a washbasin in the room. The window was also open and the room was smoking. The view of Lake Toya was good from the window, and the fireworks that rose every night from May to the end of October looked beautiful. The hot spring is quite hot, but it was comfortable to get used to it. The parking lot was a lot of signboards for different shops, so it was a lot of fun. There are convenience stores and delicious taverns nearby, and there is no inconvenience with breakfast and dinner and no problem.