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Tell you what, I was easily blown away by arriving at Siam Reap lethargically awaiting to sleep at some generically named hotel. Never would I expect that this ”Smiling Hotel” was, in fact, a metropolis of accommodation. With hundreds of rooms, the vacancy is almost always certain. Staff is extremely friendly and helpful, truly made sure that I was enjoying my time at Smiling Hotel. The rooms in question are jaw-dropping, with constant room service, interface, TV, mini-fridge, daily water bottles, AC, bath, and shower. This is complemented by either a view of the two enormous pools within or a beautiful view of Siam Reap, especially at night! One downside, however, is the internet connection, which is very sluggish and derails my downtime here a tad bit. Still, I needn't use the internet with so much to offer. I forget that this hotel has a gym, massage place, nail salon and did I mention two pools? If I could summarize this entire hotel by one word/phrase it would be: over the top. This place goes 120% to make sure you have a good stay, and it is not even necessary, as even without some components such as quality food I would still enjoy my stay here. Possibilities are endless here at Smiling Hotel, and if I choose to return to Siam Reap this would be my go to.

What a find. We absolutley loved staying at The Grange. The staff and the General Manager Dom are all so friendly and accomadating. The rooms are gorgeous and very clean. The food is outstanding which include vegetarian and gluten free options with fresh juices and delicious fruit plates on offer. I also loved the complimentary bowl of nuts with kefir leaves offered to us throughout the day when we were lazing by the pool . The bar not only make superb cocktails ( the best Pinacolada I have ever had ) they also have a filtered water tap where the staff are happy to refill your water bottle as they are very eco conscious which is important to us. The staff are happy to organise Tuk Tuk drivers to take you to AnkorWat, Professional Day Spas for great massages, The Markets or any of the restuarants / shopping destinations you require. The Grange is a 20 min walk or a 5 minute tuk tuk ride into Pub St so its close to everything yet far enough away to enjoy peace and quiet. The roof top offers a serene space to enjoy sunrise or sunset especially if you take a yoga mat and the pool is deep enough to do an aqua aerobic workout OR you can just laze around on your balcony in the gown and slippers provided and have room service deliver a nice cocktail or a bottle of French Redwine while enjoying whatever view your room has. We will definately stay here again. Actually, we will only stay here on our next trip to Siem Reap. Thankyou once again to Dom and all the wonderful staff for your incredible hospitality and making us feel like family. Warmest Regards Janelle G

Exquisite, comfortable and top quality luxury small hotel. The location is a bit far from the city center, but Siem Reap is very small, so it is actually 10-15 minutes to get to the city center by tutuk. I chose this place because I like to be quiet and come to the Angkor Marathon. The surrounding areas are all residential areas, which will look very run-down, but walking into the hotel gate is another world. The bedding was particularly satisfactory, the bed was large, clean and comfortable. Good luck, upgraded the big room by the pool and really enjoyed it. There are not many rooms in the hotel so the waiters take care of every guest. Breakfast is a la carte, it feels much better than buffet breakfast, taste and quality are very good, I feel like eating a big meal in the morning. The waiter's English is very good, and the attitude is enthusiastic and modest. During my stay in the hotel, I had dinner, laundry, swimming pool, and spa services. Impeccable. It is very suitable for rest, and guests who like quiet and more private space, but if you want to go out at night, you have to ask the hotel for help. The leaving manager and your dedicated waiter will take you to the door to say goodbye, very warm. Will have the opportunity to come here again and recommend to friends. But oh, the only minor regret is that we have been treated as Taiwanese or Hong Kong guests. We have corrected it twice. Unfortunately, our lovely waiter has not remembered it, but it will not affect the overall impression of the hotel ~ see you next time.

Location is only a few minutes walk from the main pub street area but it's also a situated in a quiet area. Very friendly staff always with a smile on their faces. Rooms are big. Overall a very happy stay.

A really nice, clean, elegant hotel. The pool is well-kept, the room was lovely, & the breakfast was very good. The male manager on duty was rather rude, but the rest of the staff were exceedingly polite & friendly. Overall well-worth a stay here.

We were family of four staying in this hotel. The staffs are super friendly and helpful, it makes you feel at home. They help arrange transportation to go around the town and both Tuk tuk driver and car driver are super nice. I have never seen all employees in a hotel are super friendly and put all effort to make you feel comfortable. Breakfast buffet is nice. The pool is super clean and the gym covers basic needs. Our flight back is over check out time (almost midnight). They prepared a room for us to shower. If you ever go to siem reap, this hotel is definitely worth to be chosen.

Hotel staff was very friendly with a great variety of breakfast options. Location was within walking distance to the night market and old market area with lots of food and shopping choices. Room was clean and private. Booking tours through the hotel is easy and affordable. Highly recommend for any traveler.

Beautiful environment, quiet in the middle of the city, just in the city, near the pub street, three minutes walk away. The environment in the hotel is not hygienic, the house decoration and furniture are solid wood, especially the river view family room suite where we live, with two balconies, is really great. What's more, the hotel's breakfast is very good, there is a menu for guests to choose and make it, and the taste is much better than eating outside. Recommend two little brothers named Bun heng & Ravy Restaurant, the service and smile are very good. We stayed for three days and then renewed for another five days. We will definitely stay again in the near future.