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Like the reviews suggest, you will either love or hate this! For me it was fine. You cannot get a more central location overlooking the square with everything on your doorstep. Perfect location. Some may find the noise a bit much, but I was fine with it and loved the atmosphere. Busy hotel. Clean. Not a luxury hotel but there was hot water, a comfortable bed and perfect a few nights. Staff were pleasant but not that friendly. Plain and ordinary. To be honest, I was out most of the time. Your only likely to spend a few nights in this area. This hotel was fine if like me, you want something clean, central and safe. If you plan to be in the hotel more and want a luxury hotel, then stay somewhere else. There are not that many options in the area.

Hotel Luna está localizado em Guanajuato. Localizado a cerca de 1,1 km da Praça La Paz, o hotel também fica a 1,5 km do Beco do Beijo. O WiFi gratuito está à sua disposição. Todos os quartos do hotel estão equipados com TV de tela plana. Todos os quartos estão equipados com banheiro privativo, enquanto alguns quartos oferecem varanda. Um café da manhã continental é servido diariamente na propriedade. A equipe da recepção 24 horas pode ajudar você com qualquer dúvida. Os pontos de interesse populares próximos ao Hotel Luna incluem Museu Alhondiga de Granaditas, Teatro Juarez e Jardim Union. O hotel também dispõe de um excelente bar aonde vc pode apreciar as modas mexicanas na na mais famosa praça de Guanajuato.

The hotel is very close to the city center and there are many restaurants nearby. It's very lively at night, the sound insulation of the room is mediocre, you can clearly hear the noisy sounds from outside in the room, my boyfriend thinks it's a bit noisy, but I still like to listen to this lively and happy atmosphere occasionally. The hotel has a lift, but our room was only accessible by stairs, which is not very convenient if you have a heavy suitcase. There are some chairs at the door of our room, and several employees sit and chat on them. We can hear their voices clearly in the room, and I'm not sure if they can also hear our conversations in the room. And they chatted there again early the next morning, and I was woken up by their chatter. I hope the hotel can tell them not to chat at the door of the room where guests are staying.

We stayed at this hotel twice in 2023, to be closer to the BJX airport for early morning flights. While there are hotels closer to that airport (this hotel is a 25 minute drive to it) but this hotel is too nice to pass up for some of the not-so-nice airport area hotels. Guanajanto downtown is beautiful, not to be missed! The rest of the town isn't anything to write home about, we have done multipe tours and I'd stick to the area Villa Maria Cristina is in, and dowtown only. Ok, so we are Hyatt Explorist status. Both times our room was upgraded, which was very nice. The larger suites are lovely, we had one with a private patio with a table and loungers as well as Two full bathrooms, each with a bath tub and separate showers. Heaven! Robes and slippers also were privided with the room. We also got a turndown service with a lovely locally made treat. The hotel is old, and has the feel of an older hotel that has been well maintinaed, we could hear the pipes in the walls. Not a big deal. This room was facing a view of the mountains, but also along the main road. It was noisy All night with traffic. Light sleepers should request a room off the main road. The second time we had a slightly smaller room, no patio and one bathroom with a soaker tub. The hotel has 2 small pools, one indoors, 1 outside. There is also a spa and sauna (we had to sign up in advance to use it). There is also at least 1 hot tub set outdoors, although it was cold and we had to wait about 30 minutes for it to get heated. There's multiple outdoor patios. There is also a weekend brunch with a DJ but we did not participate. There is a bar and restaurant on site, and the food and service was good. There are also several restaurants within walking distance (5-10 minutes), an OXXO, and a few nice cafe/coffee shops nearby. There is a Nespresso machine in the room, however they charge you for each coffee pod used. Some of these rooms go for upwards of $500 USD a night. I personally find it tacky to be charged for using the coffee in the room. Out of hundreded of hotels we've stayed in over the years this has Never happend, and I found it extreamly odd. Managers - please get rid of that, it is not customary and ”cheapens” the overall feel of the hotel. The service was excellent both times we stayed here, the food was decent and setting beautiful. We'll be back!

The room was good, the service was very warm, and coffee milk snacks were provided in the morning, five points recommended.

A very beautiful hotel with a very small door opening. It is a little inconvenient to park in a narrow road at the entrance, but it is still possible to quickly drop off your luggage. The name Art Hotel is not an exaggeration. It has an artistic atmosphere, and many places are beautifully photographed. The view is also first-rate, the small courtyard outside this twin room can see the colorful houses of Guanajuato, which are very good during the day and night. The geographical position is superior, just in the small town, quiet in the middle of noisy, a few minutes walk to the most lively central area and various attractions.

El hotel es muy bonito, las instalaciones limpias, cuenta con lo necesario para no salir del hotel , no es recomendable para personas con capacidades diferentes ya que hay que subir muchos escalones, me gusto pero si es difícil la llegada desde el centro que hay que tomarlo en cuenta, ya llegas cansada y realmente ya no haces uso de todas las áreas,el bar y el restaurante con buenas bebidas y la comida muy rica, el personal muy amable, solo que tienen poco personal para la cantidad de gente que había, si deben de considerarlo porque aunque ellos hagan su mejor esfuerzo no sedan abasto. La habitación con pocos contactos para cargar teléfonos y conectar la pantalla (solo 2 contactos ) no teníamos toallas pero lo solucionaron rápido. Felicidades a todo el personal porque son amables y resolutivos.

○ Good point ○ The view from the balcony was so beautiful in any time zone!!! You can get a card that is free to ride the funikra + you have a priority that you don't have to line up in the line of the funikra platform. Access to sightseeing the city of Guanafat is outstanding if the pukhnikura is moving. The hill of Pipira is also close. I was able to go back to my room several times a day while sightseeing and rest and see the scenery. It is very romantic that serenata listens to the night. ● not good ● walls with the room next to the cherry blossoms are thin? Especially in the shower area, I could hear the sound and voice of the shower. I had trouble in the room at night, but it was midnight? I was troubled by the staff who only knew Spanish. The window of the balcony is locked from the inside, so if you go out, the window is absolutely not closed, you can be locked; (it is a little unfortunate that you have to care about the last train of fnikra. Be careful because the last train is early on Sunday. There was a time when Wi-Fi was bad for occasional. However, the point that it was not good is not replaced by the great view. I really want to stay at the hotel all the time. I think it is a hotel that I should definitely stay when I come to Guanafato!

We booked this knowing it was not in the Centro area of the city. We wanted peace and quiet. The hotel itself is dated but clean and the views are wonderful. The pool was somewhat dirty and there were many missing tiles on the bottom which made us pass on that to avoid cut feet. Our first night we were blown out of bed at 3:15 which so much noise, yelling, screaming, slamming doors and people outside out door on cell phones. We learned that 2 tour busses arrived and it was a large, loud group checking in. Breakfast was confusing with the large group in house but once served it was ok, however we did not understand what was and was not included so we were charged for our ”free breakfast”. We carried on, went out for the day and returned around 3 for a nap and once again the group came back from their tour of the day and the hotel was loud and napping was not an option. We packed up, forfeited out second paid night and left for a hotel in Centro which proved to be so much nicer and quieter even right on one of the plazas. Lesson learned.

We had a lot of issues with this hotel and it's owner. First of all, they completely forgot to pick us up at the airport and we had to wait an hour for them to arrive. We were told they would waive the $50 fee due to the inconvenience but THEN REFUSED TO DO SO! Secondly, many items that were said to be provided in the description were not included. We brought this up with the owner who insisted we were wrong but there is no denying that their ad says things like a kitchen, coffee maker, etc are included when they are NOT. Furthermore, they say they offer a complementary breakfast but all you get is coffee toast and a tiny plate of fruit slices. There are no restaurants nearby so we were forced to buy breakfast from them when it is supposed to be included.